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Chipotle Bay Shore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 1675 Sunrise Hwy, Bay Shore, NY 11706
Phone: (631) 666-0731
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Bay Shore, NY
1675 Sunrise Hwy Bay Shore , NY 11706 Near Sunrise Hwy (SH Service Road has 19547 CPD) & Brook Avenue
Chipotle Mexican Grill in Bay Shore, NY – Delivery
1675 Sunrise Hwy Bay Shore, NY 11706. place icon. Get Directions · (631) 666-0731 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
Chipotle Mexican Grill Locations in Bay Shore
Browse all Chipotle Mexican Grill restaurants in the United States to enjoy … Chipotle Bay Shore. Open – Closes at 11:00 PM. 1675 Sunrise Hwy. All …
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Reviews
Emily R
I would like to receive the full portions of the food that I ordered when I mobile order a bowl for delivery. They always skimp out on the portion sizes. Why did i literally get 6 strands of lettuce…this is the entirety of my lettuce for my bowl.
… moreW E
The quesadilla is really, really good.
My advice: don’t add veggies. Since the quesadilla has limited space, if you add veggies the less protein you get. They are made to order and every bite is cheesy.
I also like that their portions are solid, at least in my online ordering experience. I can’t speak for in-person orders since my go-to item is only available online, but so far it’s been consistently positive.
On the rare occasion something was missing, the staff handled it perfectly : no attitude, no hassle, just a quick “no worries, we got you” and they made it right. That kind of customer service makes me want to keep coming back.
… moreMy advice: don’t add veggies. Since the quesadilla has limited space, if you add veggies the less protein you get. They are made to order and every bite is cheesy.
I also like that their portions are solid, at least in my online ordering experience. I can’t speak for in-person orders since my go-to item is only available online, but so far it’s been consistently positive.
On the rare occasion something was missing, the staff handled it perfectly : no attitude, no hassle, just a quick “no worries, we got you” and they made it right. That kind of customer service makes me want to keep coming back.
Ashleen Christnee
I ordered a bowl and had two rewards in my account: one for a free queso and one for a fountain drink. When I got to the register, I scanned both rewards. The cashier told me I could only use one reward at a time. I said, “Okay, just the queso then,” very clearly.
However, the transaction wasn’t adjusted properly. I noticed the total was still around $17, which didn’t make sense. I asked if the fountain drink was still being charged, and he said yes. I then had to ask for it to be removed since I had already said I only wanted to use the queso reward. Because it wasn’t corrected the first time, the entire transaction had to be redone and I had to rescan everything.
After rescanning the queso reward and paying, my card showed “approved,” so I stepped away to get utensils. Then the cashier yelled across the restaurant, “Ma’am, can you come back? It didn’t go through. It has $7 left” That was embarrassing and unnecessary. If there was an issue, it could have been handled more discreetly instead of calling out across the dining area.
This isn’t the first issue I’ve had at this location. There have been times when the rice seemed old, and I’ve previously been told that rewards require a minimum purchase, even when the specific reward terms did not clearly state that. The inconsistency in how rewards are handled is frustrating and makes the experience feel unprofessional.
Overall, the lack of attention to detail, unclear communication, and how the situation was handled made what should have been a simple order unnecessarily stressful.
… moreHowever, the transaction wasn’t adjusted properly. I noticed the total was still around $17, which didn’t make sense. I asked if the fountain drink was still being charged, and he said yes. I then had to ask for it to be removed since I had already said I only wanted to use the queso reward. Because it wasn’t corrected the first time, the entire transaction had to be redone and I had to rescan everything.
After rescanning the queso reward and paying, my card showed “approved,” so I stepped away to get utensils. Then the cashier yelled across the restaurant, “Ma’am, can you come back? It didn’t go through. It has $7 left” That was embarrassing and unnecessary. If there was an issue, it could have been handled more discreetly instead of calling out across the dining area.
This isn’t the first issue I’ve had at this location. There have been times when the rice seemed old, and I’ve previously been told that rewards require a minimum purchase, even when the specific reward terms did not clearly state that. The inconsistency in how rewards are handled is frustrating and makes the experience feel unprofessional.
Overall, the lack of attention to detail, unclear communication, and how the situation was handled made what should have been a simple order unnecessarily stressful.
Matthew Hart
So I went in to this location and asked for 2 chicken bowls and asked the person making bowls if for one of the bowls if he could put the chicken, that would have gone in the bowl, in a little plastic cup so it’s on the side instead of directly in the bowl. Chipolte is very salty and my wife has a sodium allergy where if she gets to much it can trigger a vertigo attack. The worker said that he would have to charge for extra chicken because it’s on the side???? It’s not extra chicken! So I asked for a manager and this woman who said she was the manager on duty couldn’t understand the concept either that this is only one serving of chicken. She said that if there is no chicken in the bowl then it is a salad bowl and then the chicken would be extra???? I wasn’t even getting salad in the bowl. A salad bowl has no rice and that’s not what I wanted. Since she said the chicken had to be in the bowl, I asked if they could put the chicken in the little cup and then put the cup in the bowl and she said no. She basically said management has told them to do it this way since a few weeks ago and that they are watching them on cameras… I have been to many many other Chipolte restaurants and they have not had any problem doing this for me. I will not be going back to this location again.
… moreRosa1 Zambrano
Horrible experience ordering online. This is the first and last time I will order from Chipotle Bay Shore. I was missing items in my order and they barely gave me any steak. Absolutely ridiculous for an order that cost more than $20
… moreRyan Earl
Rationing my rice like it comes out of their paycheck. My buddy asked for double carne asada and got 3 extra pieces and still got charged. Aaron Boone could run this joint better. Plus this is the first time they’ve ever given me a pan for my bowl to sit on
… morealexa rubiano
We love chipotle but if I could give this specific location 0 stars I would. I have given them so many chances. Over and over they consistently get the order wrong and forget items. I even reached out to chipotle corporate and they generously gave me a free burrito, so I decided to give them another chance. Again tonight our queso was missing, our burritos were half the size as usual, and they left out sour cream in one of the burritos. I recommend driving 10 mins past this location to the sayville one. BAY SHORE CHIPOTLE SHOULD CLOSE.
… moreJames Wood
Visited Chipotle today and had my usual experience. The service was efficient, and my bowl was generously filled, which was a nice touch. Overall, a reliable spot for a quick and satisfying meal.
… moreYerky Terky
THIS PLACE DESPERATELY NEEDS NEW STAFF !!!
When you go in person the portion sizes are okay but the employees are stingy and unhappy to give you a decent amount of food. Every time you ask for double its a dirty look from all the employees and a grumbling that it costs extra.
Never order online from here because youll get skimped everytime. The people here have a vendetta against giving you more food even though paid.
“Double Chicken” bowl pretty pathetic portion size considering i paid an extra $4 for extra chicken Dont order online
… moreWhen you go in person the portion sizes are okay but the employees are stingy and unhappy to give you a decent amount of food. Every time you ask for double its a dirty look from all the employees and a grumbling that it costs extra.
Never order online from here because youll get skimped everytime. The people here have a vendetta against giving you more food even though paid.
“Double Chicken” bowl pretty pathetic portion size considering i paid an extra $4 for extra chicken Dont order online
Casey Anthony Newman Soutzoz
This chipotle is by far one of the bestz food was yummy, clean restroom and restaurant, the employees at this restaurant, more specifically the employees who work Saturday evenings to close are absolutely incredible.. They helped me out when they really didn’t have to and I am forever grateful to them for taking the time to go above and beyond for me. Thank you so very much, you all know who you are and why. thank you for being so amazing
… more