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Chipotle Elmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 620 Hempstead Turnpike, Elmont, NY 11003
Phone: (516) 328-0240
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Elmont, NY
About Chipotle Mexican Grill. 620 Hempstead Tpke Elmont, NY 11003. Chipotle is a fast-casual restaurant chain known for its customizable menu featuring …
Chipotle Mexican Grill Locations in Elmont | Burritos, Fast Casual …
1 Chipotle Locations in Elmont. Chipotle Elmont. Open – Closes at 11:00 PM. 620 Hempstead Tpke. All Chipotle Locations/; New York/; Elmont.
Chipotle Mexican Grill in Elmont, NY – Delivery
620 Hempstead Tpke Elmont, NY 11003. place icon. Get Directions · (516) 328-0240 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
Last Updates
Reviews
Denise Francis-Butler
12/31/25
I just left this store-620 Hempstead Tpke Elmont as an upset customer!! After leaving the gym after a long workout, I ventured to this location to order a high protein, high fiber bowl which cost $10.80, without tax of course. After waiting in line for approximately 20 minutes, I placed my order , having to repeat myself several times and having to state the components of a high protein, high fiber bowl. When I approached the register I was informed by the male cashier that my order was
$ 16. 19. After inquiring why the cost was so high, it was stated that I got extra chicken. After I express that I did not ask for extra chicken, the young lady that prepared my order came over, OPENED my bowl and EXAMINED IT!!!! She the took my already prepared meal, and placed it to the end of the counter and commenced to prepare a second order!!!!
Upon seeing this and not wanting to wait for any additional time, I informed both employees that I would take what was already prepared.
The up charge of adding extra chicken to an order when it was not asked for was unethical and should not have occurred. Additionally, after learning of HER ERROR, both the young lady that prepared my order as well as the cashier should have informed a manager of her error.
AS I AM SITTING HERE WRITING THIS REVIEW, MY ANGER IS INTENSIFYING AS A RESULT OF REALIZING THAT MY BITES OF EXTRA CHICKEN IS ABSENT!!!!
DO BETTER CHIPOTLE!!!!!! Acknowledge your wrongdoings and train your employees better!!!!
… moreI just left this store-620 Hempstead Tpke Elmont as an upset customer!! After leaving the gym after a long workout, I ventured to this location to order a high protein, high fiber bowl which cost $10.80, without tax of course. After waiting in line for approximately 20 minutes, I placed my order , having to repeat myself several times and having to state the components of a high protein, high fiber bowl. When I approached the register I was informed by the male cashier that my order was
$ 16. 19. After inquiring why the cost was so high, it was stated that I got extra chicken. After I express that I did not ask for extra chicken, the young lady that prepared my order came over, OPENED my bowl and EXAMINED IT!!!! She the took my already prepared meal, and placed it to the end of the counter and commenced to prepare a second order!!!!
Upon seeing this and not wanting to wait for any additional time, I informed both employees that I would take what was already prepared.
The up charge of adding extra chicken to an order when it was not asked for was unethical and should not have occurred. Additionally, after learning of HER ERROR, both the young lady that prepared my order as well as the cashier should have informed a manager of her error.
AS I AM SITTING HERE WRITING THIS REVIEW, MY ANGER IS INTENSIFYING AS A RESULT OF REALIZING THAT MY BITES OF EXTRA CHICKEN IS ABSENT!!!!
DO BETTER CHIPOTLE!!!!!! Acknowledge your wrongdoings and train your employees better!!!!
Samantha Yusaf
I am writing to share some feedback regarding my recent experiences at your location.
While the service here used to be quite poor, I have noticed a significant improvement lately. The new staff members are friendly and much more effective than the previous team. Additionally, the food quality has improved noticeably with these changes.
The location is excellent and clearly stays busy. It seems that with the right management in place to help the team run more efficiently, the establishment will continue to thrive.
… moreWhile the service here used to be quite poor, I have noticed a significant improvement lately. The new staff members are friendly and much more effective than the previous team. Additionally, the food quality has improved noticeably with these changes.
The location is excellent and clearly stays busy. It seems that with the right management in place to help the team run more efficiently, the establishment will continue to thrive.
Shay Dhanju
Terrible experience. The employee who made my bowl rushed me when it was slow and nobody was in line behind me. He put my bowl together with no care, extremely sloppy and rude. Very short with me as if i was inconveniencing him. It was so bad that my wife decided not to order anything. It ruined my appetite with how careless, rude and sloppy this employee was that I couldnt even eat my food. Do better Chipotle. Thankfully there’s a Moe’s nearby. I feel robbed having to pay for this.
… moreEd
I ordered my food and requested for them to cut my burrito in half. The young lady who attended was very polite but wasn’t sure and asked an employee named Angelo who was very rude “No, you can get a knife and cut it yourself “. This was a simple request that didn’t merit such an impolite response. Please have this employee trained on customer service. Overall the cashier was very polite and recommended chips which I also added to my order. Thank you all ! Again, please have Angelo learn proper procedure and learn who to address customers
… moreArchit Kainwal
This was by far the worst Chipotle experience I’ve ever had. The entire place was dirty — tables weren’t wiped down, the floor looked like it hadn’t been cleaned in hours, and the trash bins were overflowing. It honestly made me question the hygiene standards in the kitchen.
On top of that, the portions were ridiculously small. I paid full price and barely got half a scoop of rice and meat. When I politely asked about it, the staff acted annoyed instead of fixing it.
The employees were unfriendly and looked like they didn’t want to be there. No greeting, no energy, just poor attitude. Customer service was basically nonexistent.
For the price Chipotle charges, this was unacceptable. Dirty store, tiny portions, and bad service. I won’t be coming back.
… moreOn top of that, the portions were ridiculously small. I paid full price and barely got half a scoop of rice and meat. When I politely asked about it, the staff acted annoyed instead of fixing it.
The employees were unfriendly and looked like they didn’t want to be there. No greeting, no energy, just poor attitude. Customer service was basically nonexistent.
For the price Chipotle charges, this was unacceptable. Dirty store, tiny portions, and bad service. I won’t be coming back.
Meira Duftler
They didn’t put chicken or beans in my bowl. Got a free entree by complaining online, but this meal wasn’t comped which I would’ve preferred.
… more2.5 Grams
This location is beyond disgusting .when you google Cross contamination . This location pops up. Workers don’t change their gloves , swipe the food from off the counters back into the serving tray . They’re not children or teens and have nasty attitudes before you can even get the order out of your mouth. The overall location is amazing but the staff are more of a turnoff than the lack of cleanliness and proper sani-safe practices. I’m contacting corporate , health department and FCC because they’re going to give someone salmonella poisoning or worse . I highly doubt the management onsite is competent as they’re more micro aggressive for logical complaints like 4 scoops of rice to one scoop of protein . … just call it a rice bowl even if you pay 5.85 extra for meat it’s pointless . ( I threw my
Order out not risking sickness ) waste the of $20
… moreOrder out not risking sickness ) waste the of $20
Maria D
The atmosphere was good, the place was cleaner, but the service was horrific…I felt discriminated by an employee. Here is my story. I was in line and she attended the man ahead of me, when it was my turn to order she started to clean the countertops(which I thought it’s good) then she went to talk and laughs with some coworkers(I’m not against a break or relaxing, but not when there is a client waiting after some long enough a period time). When another person (a men) came behind me then she started to take the orders again. Is it discrimination? Or not? What do you think about this situation?
… moreSusan J
I ordered a Chipotle bowl and was impressed with how generous the portion size was,it really felt like I got my money’s worth. The only downside was that the steak portion was noticeably smaller compared to everything else. Still, the ingredients tasted fresh and the bowl overall was enjoyable.
I also ordered a quesadilla, but it wasn’t as good as I usually expect. It was really hard and didn’t have the usual flavor I’m used to, which was disappointing.
Overall, the meal had some good parts, but there were definitely a few things that could have been better
… moreI also ordered a quesadilla, but it wasn’t as good as I usually expect. It was really hard and didn’t have the usual flavor I’m used to, which was disappointing.
Overall, the meal had some good parts, but there were definitely a few things that could have been better
Pinna
Service is SOOOO SLOW. Kathleen took way too long. There were 4 people in front of me and it still took 17 minutes until it was time to order. I asked for medium sauce on the side and she put queso in a cup….Even the cashier had to go over to stop her and correct her. Please have more than one person serving. I live in elmont and much more prefer ANY other chipotle and just didn’t wanna go too far today. Never again.
… more