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Chipotle Closter is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Closter, NJ
83 Ver Valen St Closter, NJ 07624. Near Homans Avenue & Piermont Rd. place icon. Get Directions · (201) 768-2505 · Order Online · Order Catering.
Chipotle Mexican Grill Locations in Closter | Burritos, Fast Casual …
Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …
Chipotle Mexican Grill in Closter, NJ
83 Ver Valen St Closter, NJ 07624. place icon. Get Directions · (201) 768-2505 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
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Reviews
Joony Oh
What is wrong with the workers? As a teenager, this worker had friends over the restaurant, which made everyone in the line rush for no reason. This specific worker (the one with friends) was so impatient that he was literally demanding people to get out of the way. Like I don’t get why this restaurant hired these kind of people, and this has happened so many times, making people feel very uncomfortable in the restaurant. Also, the workers are very bias towards teenagers, not giving enough portions of food to them. And why are the workers trying to hang out with their friends when THEY are WORKING??
… morejihyun lee
Dear Chipotle Customer Relations,
I am writing to file a very serious complaint regarding the unacceptable and unprofessional behavior of the store manager at your Closter, NJ branch on October 8, around 6:30 PM.
I was dining in the restaurant with my two young children (ages 7 and 2).
While eating, I placed a separate online order for chips and guacamole because my son wanted more, and I could not leave the table unattended.
A few minutes later, I went to the front to check on the order. The manager told me that online orders have to wait, even though there was no one else in line and three employees were available. I returned to my table but checked again shortly after, and the manager said the order was still not ready.
I politely asked if one of them could simply hand me the guacamole since I was already in the store, with no line and two children waiting at the table.
Instead of helping, the manager insisted I had to wait for the online order to be “packed,” showing no common sense or flexibility, especially considering I was physically in the restaurant.
What happened next was absolutely unacceptable.
Both the manager and the cashier began laughing at me in a mocking way. When I asked the manager for her name so that I could report her behavior, she flat-out refused and said, “No, I’m not giving you my name.” I told her it was her responsibility to identify herself when a customer requests it, but she kept refusing — laughing together with the cashier, almost as if they were trying to humiliate me intentionally.
Then, when my 2-year-old accidentally dropped her cup on the floor, I simply asked for a replacement cup. The manager said “No, because you are rude.” When I asked the cashier for a new cup, she held it out and said “Say please.” I was stunned.
When I reached to take it, she snatched it back out of my hand.
I was left speechless — as a mother, as a customer, and as someone who has never experienced such blatant disrespect in any restaurant.
This was not “bad service”; this was bullying and humiliation from employees representing your brand.
To make matters worse, this is not the first time I’ve had an issue with this same manager. About a month ago, she overcharged me nearly $10 for a kids’ quesadilla meal by claiming that adding chicken was an “extra $5,” which was completely incorrect. This shows a clear pattern of incompetence and disregard for Chipotle’s policies and customers.
That evening, while my children were watching everything unfold, I felt completely powerless and disrespected. No mother should ever be treated like that in front of her children — in any restaurant, let alone a major company like Chipotle.
… moreI am writing to file a very serious complaint regarding the unacceptable and unprofessional behavior of the store manager at your Closter, NJ branch on October 8, around 6:30 PM.
I was dining in the restaurant with my two young children (ages 7 and 2).
While eating, I placed a separate online order for chips and guacamole because my son wanted more, and I could not leave the table unattended.
A few minutes later, I went to the front to check on the order. The manager told me that online orders have to wait, even though there was no one else in line and three employees were available. I returned to my table but checked again shortly after, and the manager said the order was still not ready.
I politely asked if one of them could simply hand me the guacamole since I was already in the store, with no line and two children waiting at the table.
Instead of helping, the manager insisted I had to wait for the online order to be “packed,” showing no common sense or flexibility, especially considering I was physically in the restaurant.
What happened next was absolutely unacceptable.
Both the manager and the cashier began laughing at me in a mocking way. When I asked the manager for her name so that I could report her behavior, she flat-out refused and said, “No, I’m not giving you my name.” I told her it was her responsibility to identify herself when a customer requests it, but she kept refusing — laughing together with the cashier, almost as if they were trying to humiliate me intentionally.
Then, when my 2-year-old accidentally dropped her cup on the floor, I simply asked for a replacement cup. The manager said “No, because you are rude.” When I asked the cashier for a new cup, she held it out and said “Say please.” I was stunned.
When I reached to take it, she snatched it back out of my hand.
I was left speechless — as a mother, as a customer, and as someone who has never experienced such blatant disrespect in any restaurant.
This was not “bad service”; this was bullying and humiliation from employees representing your brand.
To make matters worse, this is not the first time I’ve had an issue with this same manager. About a month ago, she overcharged me nearly $10 for a kids’ quesadilla meal by claiming that adding chicken was an “extra $5,” which was completely incorrect. This shows a clear pattern of incompetence and disregard for Chipotle’s policies and customers.
That evening, while my children were watching everything unfold, I felt completely powerless and disrespected. No mother should ever be treated like that in front of her children — in any restaurant, let alone a major company like Chipotle.
Michael Walling
I used to love going here cause they had big portions. They literally make the smallest bowls imaginable now. I went tonight and I asked for more because the portion was ridiculously small she gave me a side smirk and added one single slice of steak to my bowl. Terrible attitude they act like it’s coming out of their pockets. I think they just skimp so they don’t have to cook more, incredibly lazy. If I could give negative stars I would.
… moreShravya P
I love Chipotle! The service here was solid, friendly staff and quick execution, which makes a big difference when you’re grabbing lunch on a tight schedule. I’ve experienced delays at other locations, but not at this one. I’ll definitely be back!
… moreSamuel Jung
Seeing all the google reviews in the past, I was wondering what made this Chipotle location deserve a 2.9 on Google. However, after this promotion of “Back Home BOGO”, this Chipotle is not a Chipotle I would be proud of labelling as my “Home” Chipotle. This Chipotle apparently “shut down” in-person order the day this promo was going on, CONVENIENTLY denying everyone of the promotion, and only accepting online orders. From my memory, this Chipotle has done this MULTIPLE times for past promotions. The management here have a lack of respect for their customers, only working to their OWN convenience, making me ashamed of calling this Chipotle my “Back Home” Chipotle. Most of the workers are great, but the management NEEDS change.
… morejohny garcia
How unfortunate the bad experience lived in this Chipotle of Closter !! The attention of the first service assistant is terrible!! When ordering a Burrito and selecting each of the ingredients, I placed portions as if it were a child or to eat a baby! I’m sorry for the bad experience in this Mexican food place! Very, very bad!! I am a customer who consumes in this food chain!! I spotted many shops along the east coast of the United States!! Miami, Orlando, New York! Englewood and in all the portions are good, you are very good!! The quality of the products harvested and made exclusively by “CHIPOTLE” are of very high quality !! But this is an abuse of a client! I know and understand that most of the customers there are students but that is extremely unusual! That’s not why I’ll stop eating at Chipotle!! But I will never visit it there again! I suggest the bosses pay more attention to the staff they train so that their ranking and their acceptance go up as well as their qualification in this closter room!
This happened at 1:54pm today 10/26/2025 !! Thank you! I didn’t even have time to take pictures motivated by the bad time experienced by this place
I want to clarify it was not from several people! It was only the first to start on the dispatch line
… moreThis happened at 1:54pm today 10/26/2025 !! Thank you! I didn’t even have time to take pictures motivated by the bad time experienced by this place
I want to clarify it was not from several people! It was only the first to start on the dispatch line
Michelle Fleischer
Went to pick up my order tonight. Every single table was filthy with dirty napkins and left over trays. Took 20 minutes to get my online order from when we ordered it (it would have been faster if we just went to the counter). Once received, half of our order was missing including meats and shells. Super disappointed and won’t be returning to this location which is unfortunate since it’s the closest to home.
… moreeun
we ordered takeout for a burrito and about half way after eating it i found a dead ladybug inside??? i initially thought it was a crushed bean but the resemblance to a ladybug is uncanny and it still had it’s head and legs. it was disgusting and i immediately lost my appetite after 🙁
… moreNadi
The most disgusting chipotle I’ve ever been to. The workers are so rude and constantly talking so
loud to each-other while you’re trying to order your food. They give the smallest portions of any chipotle I’ve ever been to, and when asked to give a little more they literally added a single piece of chicken. They must be saving the food for themselves and not paying customers. Disgusting
… moreloud to each-other while you’re trying to order your food. They give the smallest portions of any chipotle I’ve ever been to, and when asked to give a little more they literally added a single piece of chicken. They must be saving the food for themselves and not paying customers. Disgusting
Matt B.
Food always tastes worse than other chipotles. Staff is always very rude, will usually make you wait 15-20 minutes to pick up even when slow.
… more