Andrew Izzo
We got an order delivered through Uber Eats. The order was picked up and delivered quickly. The food was hot when it arrived which is not always the case. I’m not the biggest fan but it’s much better than Taco Bell.
… morea rodrigues
what a disgusting, disappointment to the Chipotle franchise. The health department should shut it down and whoever gets paid to manage this place should be fired.
Pre-ordered catering for 10 people days in advance, went to pick it up and they never prepared it and didn’t even know the ordered existed.
Waited 45 min while they put it together and just witnessed all the nonsense. Definitely would never eat at or order from this place again
… moreZenMaster212
My review isn’t going to surprise anyone who’s read the others. When is Chipotle corporate going to wake up and get involved? It’s 430pm on a Sunday afternoon with just 3 customers in the store. One guy is working hard taking food orders and managing the register. Three other employees are just standing around watching.
Meanwhile, the place looks like it hasn’t been cleaned in days. Garbage is spilling out everywhere in the customer area. The kitchen has food scraps all over the tables and floor. You eat here at your own risk. See the pictures.
… moreD D
Careless and lazy staff. Place is empty and every table is filthy. Garbage overflowing. I have witnessed them put newly prepped food on top of the old remains in the half pans for service. Someone will get sick. John Taffer would shut this dump down.
… moreKelly Loveman
Big Chipotle fan but this particular location was disappointing to say the least. I was passing through CT and figured I’d stop for a bite and what a mistake it was. Food had no taste and was just unappetizing. Also, the place is filthy! I understand guests make the mess which is a shame but there was nobody around cleaning up or wiping down tables. The floor was sticky, too. Which made me think if the place isn’t clean imagine what’s going on with the food…
… moreP
UPDATE – they responded as you can see, I reached out to them as told, and their only reply was, ‘ sorry, we’ll let them know. It’s not our standard blah blah’. That’s it!!
Well, still not going back. Do better!!! Disgusting
Disgusting. So dirty, and there were barely any customers waiting.. the employees were chilling while my husband cleaned our table. Felt like I was at one of the subway stations in NYC. I guess they don’t care much about their customers. Not to mention this was my son’s first time at chipotle. I had a mobile order for 7 pm. And we got it at 7:05. We left at 7:30 after eating, and still no one care to come clean. Food and was below average too! Looks like chipotle downgraded! Never going back!
… moreS C
This is my first time, ever, writing a review for anything in my life. This place was really not great and reading some of the reviews from the past its really sad to see that it hasn’t improved. I have the same complaints that everyone else does. The place is dirty, and the workers are not nice and always have an attitude with customers. Plates and bags piled up around the garbage, and very filthy counter tops, I really didn’t want to eat there so I took my food to go.
Other Chipotle locations around here are much better in comparison. Not trying to be rude, I am just trying to be as honest as possible here.
… moreSarah Schnaier
For $20, the burrito was really small and not well put together- half of it was just sour cream and cheese, while the other half was mostly rice and beans. The portion was tiny for the price. The staff were nice, but I don’t think I’ll be coming back. It’s just not worth it for the quality or the amount of food.
… moreMatthew Thomas
There’s 5 people at the burrito bar. 3 Handling the customer orders, and 2 at the register. Behind those 5 I see an additional 2 people at drive thru, 2 people on food prep, and 2 people walking back and forth to and from the backroom area. It appeared as though everyone handling the customer food orders was not trained. Inadequate portions, they were leveling off the spoons, so you get very little rice. Another half spoon of protein (in this case chicken), I’m in live time seeing the smallest ever $11.11 burrito being made. Then it gets to the 3rd person who has no idea how to fold a burrito, it’s 5pm so I assume he’s been working for a while that day. I ended up with a flatbread, that’s how poorly this was folded and how little food my burrito had. Then he hands to the 4th person, who then tells the cashier what I got. I have no idea what the value of the 2nd register person brings to the table, they literally put burritos in bags all day. What’s the point? Absolutely nobody was spending time with the staff that had no idea how to build, fold, and finish a burrito, terrible experience every time I’ve gone to this Chipotle, and after 5 trips, I’ve finally learned my lesson. They should close this location for a complete lack of leadership and direction. Never going back again.
… moreBill C.
I do a lot of work in NYC and none of the Chipotle’s in NYC have been as dirty as this one. The employees have a bad attitude, as if they don’t want to be bothered with your order. Guess what? That’s what you’re getting paid to do!! There were no napkins available (look at the pictures posted). ALL the garbage cans were overflowing with garbage. This is disgusting-it makes you wonder if the areas the customers can’t see are just as dirty. This place is giving Chipotle a bad name.
… more