Social Profile: 
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Chipotle Groton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Groton, CT
Chipotle Mexican Grill. 258 Route 12 Groton, CT 06340. place icon. Get Directions · (860) 910-0664 · Order Online · Order Catering · Delivery Details. Store …
Chipotle Mexican Grill Locations in Groton | Burritos, Fast Casual …
1 Chipotle Locations in Groton. Chipotle Groton. Open – Closes at 11:00 PM. 258 Route 12. All Chipotle Locations/; Connecticut/; Groton. Contact Support …
Chipotle Mexican Grill in Groton, CT
258 Route 12 Groton, CT 06340. place icon. Get Directions · (860) 910-0664 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
Last Updates
Reviews
Ryan Marron
I’ve visited two different Chipotle locations in the past three weeks, and both experiences were consistently disappointing. The staff at this location were noticeably unprofessional, rude, and inattentive. Portions were extremely skimpy, and there was no sense of urgency or customer service.
For the second time in a row, I arrived around 6PM, a peak dinner hour, only to be told they were out of white rice and I would need to wait five minutes for a new batch. Running out of a core menu item during a dinner rush at a national quick-service restaurant is unacceptable.
The dining area was dirty, and the employees seemed more focused on joking around with each other than serving customers or maintaining the restaurant. Several guests besides myself expressed frustration about missing ingredients and long waits. The overall environment was loud and chaotic, and basic items like napkins weren’t stocked. Even the chips were stale.
Between the high prices, frequent mistakes, lack of professionalism, and poor operational standards, I don’t see myself returning to any Chipotle ever again. This level of inconsistency and disregard for the customer experience is not what you expect from a national brand.
… moreFor the second time in a row, I arrived around 6PM, a peak dinner hour, only to be told they were out of white rice and I would need to wait five minutes for a new batch. Running out of a core menu item during a dinner rush at a national quick-service restaurant is unacceptable.
The dining area was dirty, and the employees seemed more focused on joking around with each other than serving customers or maintaining the restaurant. Several guests besides myself expressed frustration about missing ingredients and long waits. The overall environment was loud and chaotic, and basic items like napkins weren’t stocked. Even the chips were stale.
Between the high prices, frequent mistakes, lack of professionalism, and poor operational standards, I don’t see myself returning to any Chipotle ever again. This level of inconsistency and disregard for the customer experience is not what you expect from a national brand.
Aytal Malik
The worst chipotle I have ever eaten at in my life. Unsanitary on multiple occasions and the chicken is ALWAYS raw. Save yourself the trouble and go to the Waterford location.
… moreBranden S
Probably the worst Chipotle I have ever been to. I have gone at least 2 times a week over the last month, at various times throughout the day. Every single time I have been they have been out of at least one thing, but it is usually several. The last time I went, at roughly 745pm, they were out of everything other than peppers and onions, and lettuce. No meat, no rice, no salsa, no guacamole. I could understand being out of a couple things during a rush period, but being out of literally everything makes no sense.
… moreLauren Bossio
I had been avoiding this chipotle location for a while after a few mediocre visits but after coming back tonight I’m so glad I did!!! Not sure when the new crew was added but the gentlemen working 1/21 around 6:30/7 pm made me the best bowl I’ve ever gotten from a chipotle in my years of service. Amazing vibe, staff was friendly and talkative – the 2 boys working the inside line are the reason I will be returning again. I hope they can be recognized for actually caring about their job and doing a wonderful one.
… moreCc _
Spent 24$ on these portions. Check your meals always before leaving. Learned my lesson to stop ordering from mobile app. Got there 10 minutes early was told to wait which is okay, even though no cars behind me nor did it look busy. You would think it would have been better prepared. Yea I’ve had enough of this location would not recommend.
… moreJade Andrews
I am very dissatisfied with my experience at this Chipotle location. Despite the restaurant being only moderately busy, we waited over an hour to receive our food. During this time, there appeared to be significant disorganization, particularly at the drive-through pickup area, where numerous completed orders were already sitting on the shelf. Employees waited an excessive amount of time before asking for our name, which further delayed the process.
We were also charged for guacamole that was never included with our order. Additionally, we initially waited in line in an attempt to use a promotional code, but none of the employees were able to assist us. We were ultimately instructed to place an online order instead, which only contributed to the prolonged wait time.
The experience was further diminished by the lack of professionalism displayed by the drive-through employee, who was on a personal phone call while handing out food and attempting to communicate with customers.
Finally, the physical location of this restaurant adds to the frustration. The entrance and exit are poorly situated on a busy street, making it difficult to leave the property, contributing to traffic congestion, and creating an unsafe and inconvenient experience when trying to reenter the flow of traffic.
Overall, the service was inefficient, unprofessional, and poorly managed. Given the excessive wait time, incorrect order, and logistical issues, this visit fell well below acceptable standards, and I would not recommend this location.
… moreWe were also charged for guacamole that was never included with our order. Additionally, we initially waited in line in an attempt to use a promotional code, but none of the employees were able to assist us. We were ultimately instructed to place an online order instead, which only contributed to the prolonged wait time.
The experience was further diminished by the lack of professionalism displayed by the drive-through employee, who was on a personal phone call while handing out food and attempting to communicate with customers.
Finally, the physical location of this restaurant adds to the frustration. The entrance and exit are poorly situated on a busy street, making it difficult to leave the property, contributing to traffic congestion, and creating an unsafe and inconvenient experience when trying to reenter the flow of traffic.
Overall, the service was inefficient, unprofessional, and poorly managed. Given the excessive wait time, incorrect order, and logistical issues, this visit fell well below acceptable standards, and I would not recommend this location.
Tabitha Szirka
Went here around 4:30 pm on 1/1/26. There were no less than 5 employees standing around and one young man running the line and the register. He was swamped. Line to the door, trying to get food made and checking customers out. That guy was a CHAMP! Idk who he is but he was great.
There was another guy. Walked up to the line while the younger kid was ringing up the customer he was working on, put a tortilla on the little press thing, and told the poor girl in front of me that, “he’ll be right with you.” He proceeded to make himself a burrito and then a bowl, left it on the line, and walked into the back. Mind you, the last 3 times I’ve been there, this older man has done the same thing. Walk up to the line (with a customer line to the door), not take care of any of the customers, blatantly ignore them in fact, and make himself food. Idc if your shift is about to be over, if you’re wanting to make food before you go home, you either wait until it isn’t busy or help in the rush and make your food after the line is done or has slowed down. OR, heres a crazy idea, use the drive thru food line. No one was making food there. Instead of being so rude to customers, he could have just gone over there. Ridicu
The young man asked for help from one of the ladies in the drive thru pick up area, they looked at him, and went back to their phones.
Then a woman came out of the back and saved this poor kid from the chaos. She was AWESOME as well. I know how shitty it is to work with a bunch of people that are not helpful and I just want to make sure that everyone knows. For m
… moreThere was another guy. Walked up to the line while the younger kid was ringing up the customer he was working on, put a tortilla on the little press thing, and told the poor girl in front of me that, “he’ll be right with you.” He proceeded to make himself a burrito and then a bowl, left it on the line, and walked into the back. Mind you, the last 3 times I’ve been there, this older man has done the same thing. Walk up to the line (with a customer line to the door), not take care of any of the customers, blatantly ignore them in fact, and make himself food. Idc if your shift is about to be over, if you’re wanting to make food before you go home, you either wait until it isn’t busy or help in the rush and make your food after the line is done or has slowed down. OR, heres a crazy idea, use the drive thru food line. No one was making food there. Instead of being so rude to customers, he could have just gone over there. Ridicu
The young man asked for help from one of the ladies in the drive thru pick up area, they looked at him, and went back to their phones.
Then a woman came out of the back and saved this poor kid from the chaos. She was AWESOME as well. I know how shitty it is to work with a bunch of people that are not helpful and I just want to make sure that everyone knows. For m
Colt Murgio
Yes all the 1 star review are true. This Chipotle was the worst of the worst. The staff seemed so tired. Along with that they did not know how to make a chicken quesadilla which is a basic.
On top of all that the place is DISGUSTING. It is the most dirty restaurant I have ever been in. The counters are covered in all sorts of excess food. The tables and floors are covered in food and dirt. It made me feel sick being in there. I will never coming back here and the only person I would send would be the health inspector to get the place shut down.
… moreOn top of all that the place is DISGUSTING. It is the most dirty restaurant I have ever been in. The counters are covered in all sorts of excess food. The tables and floors are covered in food and dirt. It made me feel sick being in there. I will never coming back here and the only person I would send would be the health inspector to get the place shut down.
Jessica Woodward
This is continuously the WORST Chipotle I’ve ever encountered! 3 kids meals, ALL were pathetic! Plain cheese quesadilla had next to no cheese! The 2 with chicken were disgusting- cold over cooked, dried out chicken and again.. next to no cheese!
Chicken &steak bowl with extra protein – yet there was next to no chicken in either and (and i do mean either – since we were charged for steak and got chicken for both) again, chicken was dry and overcooked! Literally CHUNKS of overcooked rice and the chips were all stale! The ONLY thing good in this order was the milk.. because it wasn’t made there
Massive waste of money, and it won’t be repeated!! Do better..
** their comment “resolve the situation” is BS! it’s a stupid chat bot that literally does nothing! & trying to call and speak to a person is impossible
… moreChicken &steak bowl with extra protein – yet there was next to no chicken in either and (and i do mean either – since we were charged for steak and got chicken for both) again, chicken was dry and overcooked! Literally CHUNKS of overcooked rice and the chips were all stale! The ONLY thing good in this order was the milk.. because it wasn’t made there
Massive waste of money, and it won’t be repeated!! Do better..
** their comment “resolve the situation” is BS! it’s a stupid chat bot that literally does nothing! & trying to call and speak to a person is impossible
Stephen Day
I made an online order, should have been ready at 7:20pm, arrived and watched them make burritos on the spot for 40 min before they got around to mine, though I politely enquired a few times.
No big deal, except when I finally got it, the beef was not very warm, just about bacteria incubating temperature. I can’t prove my diarrhea is from that but the timeline matches up. If you’re hot food isn’t hot, don’t eat it, should’ve known better.
… moreNo big deal, except when I finally got it, the beef was not very warm, just about bacteria incubating temperature. I can’t prove my diarrhea is from that but the timeline matches up. If you’re hot food isn’t hot, don’t eat it, should’ve known better.