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Chipotle Newington Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
Address and Contact Information
Address: 3575 Berlin Tpke, Newington, CT 06111
Phone: (860) 667-7094
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Newington, CT
Nearby Stores · Chipotle Mexican Grill. 1073 Farmington Ave, Berlin, CT, 06037. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 1084 Silas Deane Hwy, …
Chipotle Mexican Grill in Newington, CT
Nearby Stores · Chipotle Mexican Grill. 1073 Farmington Ave. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 1084 Silas Deane Hwy. Open NowUntil 11:00 PM.
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Last Updates
Reviews
T Y “Tynie” Jackson
The service was good. The lady gave me the very last bit of the white rice by digging deep and scrapping the bottom of the into container instead of waiting for fresh rice..smh. the honey chicken was dry looking. It tasted OK but there were plenty of hard pieces
The dining room was a hot nasty mess so I took my food home. I’ll never go to this location again lol
… moreThe dining room was a hot nasty mess so I took my food home. I’ll never go to this location again lol
Frank Zocco
Food was average but they are always out of at least one item. This time it was the guac. Service was cold. We walked in. Several people working. No one looked up to welcome us. Stood there for a short while until someone finally acknowledged. May seem trivial, but good customer service is not expensive. Saying “Hi, someone will with you shortly” doesn’t take a lot. Then the bowls were sloppily put together. Sour cream running down the side of the bowl. Made a mess of no attempt to clean it up. The receipt asks “how are we doing” but only allows 200 characters. Seriously!?!? Clearly they’re not serious about how they are doing.
… moreJohn Raschi
I’d like to start by saying, I like Chipotle. Always have. As someone who has traveled across the country for work, I have frequented Chipotle locations abound. I also worked for years in food service, studied culinary arts and hospitality, and have run distribution centers for 20 years.
That said, I have never had a good experience at this Chipotle. The staff is disorganized. They are more concerned with socializing, than servicing their customers. As a leader, I am not bound to a “30-minute” lunch per se’, but I am also a person who wants to get lunch, with little inconvenience, but the last four times I have been here, that has not been the case.
The atmosphere is cringey and prison vibeish. Every table is dirty. The front door doesn’t work. Trash cans are overflowing, half the utensils are missing, and a glass bottle of coke doesn’t even come with a, “would you like that opened?”. This is at 12:45pm, lunch, most likely a Chipotle “rush hour.” Seriously? The place looks like it was unprepared and is a pig pen.
The food in traditional Chipotle form, is good. Typical of what you’d expect. I noticed the line staff sliding customer burrito shells repeatedly across the stainless edge in front of the bain marie. Kinda disgusting. Then, someone with a wet rag sporadically wiped off parts. Was it clean, disinfected, meeting sanitary standards? I’d like to hope so, but what I saw, wasn’t giving me any optimism. So, I got a bowl.
Summary. Whoever is running the shift needs to get their act together. Train and staff the team on the line, have someone clean for God sake, teach the team the importance of game time periods and preparing before and cleaning up after, and getting them to understand that the customers are the reason they have jobs.
Oh, and they were only taking card, or exact change. The icing on the cake. Thanks for every possible inconvenience.
I don’t really recommend it. It’s ok in a pinch.
… moreThat said, I have never had a good experience at this Chipotle. The staff is disorganized. They are more concerned with socializing, than servicing their customers. As a leader, I am not bound to a “30-minute” lunch per se’, but I am also a person who wants to get lunch, with little inconvenience, but the last four times I have been here, that has not been the case.
The atmosphere is cringey and prison vibeish. Every table is dirty. The front door doesn’t work. Trash cans are overflowing, half the utensils are missing, and a glass bottle of coke doesn’t even come with a, “would you like that opened?”. This is at 12:45pm, lunch, most likely a Chipotle “rush hour.” Seriously? The place looks like it was unprepared and is a pig pen.
The food in traditional Chipotle form, is good. Typical of what you’d expect. I noticed the line staff sliding customer burrito shells repeatedly across the stainless edge in front of the bain marie. Kinda disgusting. Then, someone with a wet rag sporadically wiped off parts. Was it clean, disinfected, meeting sanitary standards? I’d like to hope so, but what I saw, wasn’t giving me any optimism. So, I got a bowl.
Summary. Whoever is running the shift needs to get their act together. Train and staff the team on the line, have someone clean for God sake, teach the team the importance of game time periods and preparing before and cleaning up after, and getting them to understand that the customers are the reason they have jobs.
Oh, and they were only taking card, or exact change. The icing on the cake. Thanks for every possible inconvenience.
I don’t really recommend it. It’s ok in a pinch.
Daniel Pearse
I do not typically write reviews but my experience at this location has been appalling. I have been in this location 3 times now and each time I thought maybe they just were having a bad day. The restaurant is disgusting, every table has food and garbage all over them. They are always out of main items, today they were out of chicken and steak in the middle of the day. No other Chipotle’s I’ve been to are like this
… moreSam Cardo
***MANAGEMENT PLEASE SEE THIS***
I never leave reviews but I just have to. We just got home and my son is missing his drink and chips. My wife’s order looks like it was just slopped on her tray and messy. LISTEN TO THIS PART! My son got a quesadilla with NO CHEESE two tortillas flattened together with no cheese at all. HOW can you mess that up?! Makes no sense at all. Actually it does, while we were in line we heard the employees laughing and playing around saying that rolling a burrito is like rolling a blunt. They must have been too damn high to mess up this much on our orders. Completely disappointing to pay over $35 on a few things to get home and see this. Whoever the crew on shift at 4/28/25 7:30 need a talk by management.
… moreI never leave reviews but I just have to. We just got home and my son is missing his drink and chips. My wife’s order looks like it was just slopped on her tray and messy. LISTEN TO THIS PART! My son got a quesadilla with NO CHEESE two tortillas flattened together with no cheese at all. HOW can you mess that up?! Makes no sense at all. Actually it does, while we were in line we heard the employees laughing and playing around saying that rolling a burrito is like rolling a blunt. They must have been too damn high to mess up this much on our orders. Completely disappointing to pay over $35 on a few things to get home and see this. Whoever the crew on shift at 4/28/25 7:30 need a talk by management.
Arov
There many concerning things about my recent trip here at Chipotle. They were out of cheese and yet charged extra if you got queso blanco with the kids meal (which in the past I have not been charged for). The bowl I got also wasn’t filled nearly as much and if I am paying nearly $13 for a bowl I expect to get my money’s worth. This place was also a complete mess and would make anyone think twice about eating in. I already left my feedback on the Chipotle Feedback site but since I am seeing many other reviews like this it seems like Chipotle is slow fix these problems.
Edit: as I sit here and write the review I overheard that they ran out of sour cream too, so whoever is in charge of ordering is not doing there job
2nd edit: As I was sitting here I noticed that they had cheese for their mobile order station but they were telling people they didn’t have cheese. This place is so poorly managed that it is laughable.
… moreEdit: as I sit here and write the review I overheard that they ran out of sour cream too, so whoever is in charge of ordering is not doing there job
2nd edit: As I was sitting here I noticed that they had cheese for their mobile order station but they were telling people they didn’t have cheese. This place is so poorly managed that it is laughable.
Frankie
I’ve been here 5 times already due to its proximity to my route home. This individual restaurant is consistently the dirtiest, least organized restaurant (of all dining places) in this area. The trash cans are always incredibly over full. No napkins or cutlery. Always out of some items due to it not being prepped. The food serving area is disgusting with items literally mixed into each other. It doesn’t feel like anything is cleaned throughout the day. I love Chipotle in general, but the owner or manager of this 1 location has absolutely no business running a restaurant. My last 2 visits were an attempt to see if the place is decent enough to eat in, but I had to walk out.
Do not go here unless you are a corporate representative of Chipotle or the health department looking for a stressful visit.
My photos do no justice. I didn’t want to take a picture of the kids working there.
… moreDo not go here unless you are a corporate representative of Chipotle or the health department looking for a stressful visit.
My photos do no justice. I didn’t want to take a picture of the kids working there.
Rohit Khanna
Food – Great
Service – Staff seems lost and not paying attention to what customer order is (ordered Adobo ranch but didn’t get that…vegetables ran out so staff stayed uncertain..I asked we can wait..how long and then staff had no clue)..they should monitor food inventory before things run out at Sat 2.30 pm)
Atmosphere – found tables were dirty(maybe staff was busy but hey dine in customers deserve better cleanliness.
… moreService – Staff seems lost and not paying attention to what customer order is (ordered Adobo ranch but didn’t get that…vegetables ran out so staff stayed uncertain..I asked we can wait..how long and then staff had no clue)..they should monitor food inventory before things run out at Sat 2.30 pm)
Atmosphere – found tables were dirty(maybe staff was busy but hey dine in customers deserve better cleanliness.
Johnny Tirado
It is a miracle to get your order right here 7 times out of 10 your order will be wrong. Bought a chicken bowl with rice chicken sour cream and i get this. Always on my
Lunch break they mess up
… moreLunch break they mess up
Canary Kin
Update:
Went on the weekend. Not good
Tables dirty.
Beans were bottom of the pan.
Not appealing at all
C’mon guys you can do better.
Keep the place spotless please.
Have at least one fresh pan of beans.
Past Review
Went to this location today. It was pretty good. I’ve had mixed experiences in this location so very happy it went well today.
Ordered a burrito bowl. The white rice is very good the brown beans were excellent, the medium salsa was very good. The corn added a nice extra dimension. And I washed it down with a glass of water.
Some of the tables were dirty and weren’t wiped down but I found one that is decent and camped out.
The staff was efficient and pleasant and helpful today. Good job guys!
This location is somewhat busy and can sometimes be a bit overwhelming. But today they were on top of everything.
… moreWent on the weekend. Not good
Tables dirty.
Beans were bottom of the pan.
Not appealing at all
C’mon guys you can do better.
Keep the place spotless please.
Have at least one fresh pan of beans.
Past Review
Went to this location today. It was pretty good. I’ve had mixed experiences in this location so very happy it went well today.
Ordered a burrito bowl. The white rice is very good the brown beans were excellent, the medium salsa was very good. The corn added a nice extra dimension. And I washed it down with a glass of water.
Some of the tables were dirty and weren’t wiped down but I found one that is decent and camped out.
The staff was efficient and pleasant and helpful today. Good job guys!
This location is somewhat busy and can sometimes be a bit overwhelming. But today they were on top of everything.