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Chipotle Mansfield Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 287 School St Ste 110, Mansfield, MA 02048
Phone: (508) 339-2061
Menu Photos
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Mansfield, MA
287 School St Mansfield, MA 02048. Near School St & Hwy 140. place icon. Get Directions · (508) 339-2061 · Order Online · Order Catering · Delivery Details.
Chipotle Mexican Grill in Mansfield, MA
287 School St Mansfield, MA 02048. place icon. Get Directions · (508) 339-2061 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
Chipotle Mexican Grill: Mexican Food – Restaurant & Catering
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
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Reviews
Hailey
Absolutely ridiculous experience. I paid $15 for a bowl that was barely half full. When I politely asked for more rice, I was told “no, that’s all we have”—while the employee was literally standing in front of a full container of rice. The attitude was rude and dismissive, like I was asking for something outrageous instead of the most basic part of the meal.
This location never has anything ready. No lettuce, food constantly “not cooked yet,” and somehow they’re always out of essentials during normal hours. If you’re going to charge premium prices, at least serve a full bowl and don’t lie to customers’ faces.
I used a gift card here and genuinely feel like it was wasted. I wish I could get a refund because this was one of the worst Chipotle experiences I’ve had. Do better.
… moreThis location never has anything ready. No lettuce, food constantly “not cooked yet,” and somehow they’re always out of essentials during normal hours. If you’re going to charge premium prices, at least serve a full bowl and don’t lie to customers’ faces.
I used a gift card here and genuinely feel like it was wasted. I wish I could get a refund because this was one of the worst Chipotle experiences I’ve had. Do better.
Ethan Yi
I’ve been going here for over 10 years since when did Chipotle become such a scam. The decided to give me a side of guac with only half of the guac in it. What am I paying $3 for. I paid extra guac so just give me my guac. And here’s the kicker. They gave stale chips to go along with it. Thanks Chipotle.
The we have the bowl and they decide to give me half portions for meat. I’m paying you for food why are you rationing the portions for me. And when I as for a little more meat so it’s an actual portion they ask me “double meat”. NO I WANT AN ACTUAL FULL PORTION NOT THIS HALF BS PORTION YOU ARE GIVING ME.
Fix your stuff Chipotle or else I’ll need to find another place to go to.
… moreThe we have the bowl and they decide to give me half portions for meat. I’m paying you for food why are you rationing the portions for me. And when I as for a little more meat so it’s an actual portion they ask me “double meat”. NO I WANT AN ACTUAL FULL PORTION NOT THIS HALF BS PORTION YOU ARE GIVING ME.
Fix your stuff Chipotle or else I’ll need to find another place to go to.
Julia Morse
Been going here for years and didn’t have quality or quantity problems until just the past year. The food is still yummy but the quantity has easily shrunk by half (see picture). I might be fed up giving this place second chances.
… moreHannah Kersh (Sekushī Hokage)
We have come here for years and tried to ignore the steady decline of food and general cleanliness, but it’s official: this place sucks. Not only did they go heavy on the items I asked to be light, they didn’t even give me enough rice to feed the birds outside. I was able to finish these tacos in less than 10 bites, and I’m not a pelican. To hide your mistakes with an obnoxious amount of cheese that I asked there to be light of, is even worse. I have attached photos of my order and what I got. The staff don’t clean the tables or do the garbage cans in any reasonable time frame, and then argue with me when I ask for a towel from the red sanitation bucket. If you’re not going to do your job before I arrive, don’t argue with me for wanting to eat on a table that isn’t covered burrito guts, and then take your time coming to clean tables. For as much money as we have spent at this place over the years, someone needs to send a district manager to clean this place up. I’ll give props to the cooks preparing food for the food line. When I actually get served enough of their food to eat it, it’s good.
… moreBryan G
Chipotle is one of my favorites and go to places for quick delicious food. The mansfield location is one of two that are about the same distance from my house. Unfortunately more often than now when I have ordered from the mansfield location there have been a few consistent problems. First and foremost the rice is almost always undercooked. It is still hard and crunchy. Essentially making my burrito inedible. This is the 5th time its happened to me in the past 2 months out of 8 visits. It is about a 30 minute round trip there and back, so a complete pain to have to go back and i have now paid for 4 burritos that I had to throw away.
I almost always order ahead and more often than not my food isn’t ready until a minimum of 10 minutes after the chosen time for it to be ready. And I always order atleast 20 if not 30 minutes ahead of time, so its not like I order a 7pm pick up at 649. I order a 7pm between 630-640. This isn’t the end of the world to me as they are often very busy, but it is very frustrating when I arrive to find my food is not ready and they are not at all busy.
Third issue is the amount of food they put in the burrito. I always order extra rice yet i often end up with an extremely skinny burrito. I do not get beans or alot of the other offered toppings, but even still quite a few times I’ve gotten a burrito that resembles something from the taco bell dollar menu more than a true burrito from a place like Chipotle. And compared to the burrito I get from other locations with the same exact ingredients included they are consistently 30%+ smaller from this location.
I hate that I am writing this as I said Chipotle is my favorite, but after this last trip I will no longer be visiting the mansfield school st location.
… moreI almost always order ahead and more often than not my food isn’t ready until a minimum of 10 minutes after the chosen time for it to be ready. And I always order atleast 20 if not 30 minutes ahead of time, so its not like I order a 7pm pick up at 649. I order a 7pm between 630-640. This isn’t the end of the world to me as they are often very busy, but it is very frustrating when I arrive to find my food is not ready and they are not at all busy.
Third issue is the amount of food they put in the burrito. I always order extra rice yet i often end up with an extremely skinny burrito. I do not get beans or alot of the other offered toppings, but even still quite a few times I’ve gotten a burrito that resembles something from the taco bell dollar menu more than a true burrito from a place like Chipotle. And compared to the burrito I get from other locations with the same exact ingredients included they are consistently 30%+ smaller from this location.
I hate that I am writing this as I said Chipotle is my favorite, but after this last trip I will no longer be visiting the mansfield school st location.
EWolf1922
Seems they always forget something in your take out or DoorDash order. And they don’t solve refunds over the phone ?. Sometimes they do good. But most of the time items in the order are forgotten. Please pay more attention to the orders coming in.
… moreRoman M
The menu board and on Chipotle website shows an extremely generous amount of rice and other things. Basically, the bowl is full. When you go this store and every other one’s I’ve been to, they skimped out and it’s frustrating. You asked for extra rice and they insult you by adding table-spoon amount. I don’t give up there, I ask again. But the point is, is chipotle ripping people off intentionally?
… moreNicholas Walsh
This Chipotle is a zero star experience, and I’m tired of acting like it’s anything else. Sometimes you just have to call a failure what it is, and this place is exactly that. I kept coming back out of convenience, telling myself it would get better, but this location has proven one thing over and over again. It doesn’t care. Not about service, not about food quality, and definitely not about the customers who still try to give it a chance.
I walked in at 7:30 pm on November 28th and waited close to twenty minutes while the crew behind the counter acted like they were at a private hangout. They were dapping each other up, touching their hair with gloves on, laughing, zoning out, and doing everything except their job. One guy even had his hat pulled down so low he was actively avoiding eye contact with every single customer, like acknowledging people was too much to ask. Watching him stand there dodging responsibility was honestly embarrassing.
I asked for extra rice, something simple, and got treated like I asked for their entire inventory. The second guy looks at the first and says it’s too much rice, then stares me down like I’m the issue. He wrapped the burrito with zero effort and dropped it in the bag like he couldn’t wait to shove me out the door. That’s the level of pride here. None. It’s the bare minimum done below minimum standards.
This place doesn’t feel like a restaurant. It feels like a team going through the motions, disconnected, untrained, and uninterested. A location that failed to build any kind of standard and now just coasts on customers being too tired or too busy to go somewhere else. And I’m done pretending that’s acceptable. This is a failure of management, a failure of pride, and a failure of basic service.
If the owner actually gives a damn, this is the moment to wake up. Because right now this Chipotle is the definition of zero stars
… moreI walked in at 7:30 pm on November 28th and waited close to twenty minutes while the crew behind the counter acted like they were at a private hangout. They were dapping each other up, touching their hair with gloves on, laughing, zoning out, and doing everything except their job. One guy even had his hat pulled down so low he was actively avoiding eye contact with every single customer, like acknowledging people was too much to ask. Watching him stand there dodging responsibility was honestly embarrassing.
I asked for extra rice, something simple, and got treated like I asked for their entire inventory. The second guy looks at the first and says it’s too much rice, then stares me down like I’m the issue. He wrapped the burrito with zero effort and dropped it in the bag like he couldn’t wait to shove me out the door. That’s the level of pride here. None. It’s the bare minimum done below minimum standards.
This place doesn’t feel like a restaurant. It feels like a team going through the motions, disconnected, untrained, and uninterested. A location that failed to build any kind of standard and now just coasts on customers being too tired or too busy to go somewhere else. And I’m done pretending that’s acceptable. This is a failure of management, a failure of pride, and a failure of basic service.
If the owner actually gives a damn, this is the moment to wake up. Because right now this Chipotle is the definition of zero stars
Aidan French
First of all the most important thing to address is that this location is severely understaffed. The place was packed as getting food was not efficient as there was not enough workers. Everything was backed up. Like more than a quarter of the menu was out of order, including important proteins like carne asada. The lemonades etc stand was empty and also the ice was empty when I tried filling up my drink. Bathrooms were disgusting. Tables were messy. I wouldn’t put it on the workers, but more on the management. This location needs more employees. The employees that did make my bowl were good on portions and were friendly. I don’t know if it was a bad day and many called out, but it was just not a good experience .
… moreAlexander Jones
I’ve been coming to this chipotle since High School. Ever since then it’s gotten progressively worse. The level of carelessness, filth and cross contamination that happens here on a daily basis is out of hand… Dine at your own risk!
I wanted to give an update to my review that I made four years ago since then I have not seen this place recover in fact it is gotten significantly worse. It’s understaffed the level of filth, cross-contamination, and uncleanliness is actually mind-boggling. You can tell an employee I want one scoop of rice and then like a zombie scoop two. You can ask for double meat and they’ll give you a portion of single meat and charge you for double no wonder why chipotle’s stock is plummeting. This company needs to figure out how to better manage their restaurants. Keep them more hygienic and actually learn how to portion things correctly. I’ve updated my review from three stars to a big fat one, and if I could give it zero, I would.
… moreI wanted to give an update to my review that I made four years ago since then I have not seen this place recover in fact it is gotten significantly worse. It’s understaffed the level of filth, cross-contamination, and uncleanliness is actually mind-boggling. You can tell an employee I want one scoop of rice and then like a zombie scoop two. You can ask for double meat and they’ll give you a portion of single meat and charge you for double no wonder why chipotle’s stock is plummeting. This company needs to figure out how to better manage their restaurants. Keep them more hygienic and actually learn how to portion things correctly. I’ve updated my review from three stars to a big fat one, and if I could give it zero, I would.