Chipotle Mexican Grill

  2.4 – 265 reviews   • Mexican restaurant

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Chipotle Pittsfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 01201

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Chipotle Mexican Grill in Pittsfield, MA

Chipotle Mexican Grill. 555 Hubbard Ave Pittsfield, MA 01201. Near Hubbard Avenue & Rte 9. place icon. Get Directions · (413) 449-2677 · Order Online · Order …

Chipotle Mexican Grill Locations in Pittsfield | Burritos, Fast Casual …

Open – Closes at 10:00 PM. 555 Hubbard Ave. All Chipotle Locations/; Massachusetts/; Pittsfield. Contact Support · Careers · Chipotle Goods · Gift Cards …

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Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

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Reviews

Jon May
Got a burrito bowl and a burrito. The bowl was barbacoa and they literally just added 3 giant strips of fat. There was no meat at all. This wasn’t an accident, someone though it was funny.

Overall though, this is the worst Chipotle I’ve ever been to. They never have anything to choose from and half the stuff they do have looks like the plague. Its less “what do I want to eat” and more “what combination of items can I put together that will be edible and not get me sick”.

And you can order online to get some fake peace of mind, but don’t worry, they’re not gonna get anything right. What a waste. I’ll drive over an hour the next time I want Chipotle ygbfkm with this place.
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Phoenix Haynes
My burrito was not burrito shaped, it was just a mushed up ball of cold ingredients. It was literally inedible. I ordered two identical kids meals for my children, but they came with different ingredients inside didn’t order, and their chocolate milk was missing entirely. I’m so disappointed because I almost never eat out, and I spent over $50 on this unacceptable “meal” for my family. I expect a higher standard from this chain and I honestly can’t believe the complete lack of quality control.
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emrys yetz
Damn. I mean I know Pittsfield sucks I grew up here but why is this literally the worst Chipotle I’ve ever been to?! Portions are absolutely pathetic! Do the employees get to eat the food they don’t give us as a reward or something? Wouldn’t suggest going here.
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Donald Ferguson
The associate helping us tonight was so wonderful
Just a few minutes but he engaged in conversation and was pleasant. So rare these days but it was so nice it made an impression in my wife and I…. Thank you…. We got the sides only but whoever you are.. The world will know you soon enough…. You’re an amazing human
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Abigail Jones
This is the worst chipotle experience I have ever had. The staff is confused and unprepared and the management is not present for quality control. The meat looked inedible and almost every tray was empty. The burrito was rolled so sloppily that it immediately ripped spilling juice everywhere. The staff watched this happen and wrapped it in two foils instead of redoing it. When we asked for it to be remade, the staff was rude and almost unwilling to do so. This cost $40. We will not be back
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Michael Blair
Stopped in around noon expecting the usual Chipotle experience, but left disappointed. Most of the food bins were nearly empty, and they had to scrape rice off the bottom to serve. There is no way this was the result of the lunch rush – the place was empty. What I got was cold, including items that should have been warm.

The prep counter and register area looked like they hadn’t been wiped down in a while, which didn’t inspire much confidence. No forks available at first, and when they did restock, it looked like someone just jammed them into the holder without a second thought.

The staff weren’t rude, just seemed low energy and checked out—like everyone was just going through the motions. Nothing terrible happened, but the overall vibe was depressing.

I usually like the chain, and this is the only location nearby, so I might end up coming back out of convenience. But if I had other options, I’d go there for sure.
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Arnav Jakkam
I don’t exactly understand the bad reviews about this place. The kitchen was very clean and it is pretty much the same as any other chipotle. The food was also great again tasted like normal chipotle. Lastly the staff was really friendly and polite. Great experience!
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Ambiance Abroad
Just brought a friend from overseas to experience chipotle for the first time because I’ve always loved this place. The woman there was so extremely rude to us and the workers. The workers looked so unhappy and stressed and I felt embarrassed to bring our friend. Last year when I came everyone was happy and nice so we came many times. Won’t come back again. Please treat people better.
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Liam
Ordered a bowl online and picked it up and got to my fishing spot to find this. Absolutely absurd that half of the bowl wasn’t even filled. Also I made this review about a month ago and they deleted it which I think is crazy that they’re deleted bad reviews.
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Max Smart
I’ve been to 100 Chipotles and while Pittsfield isn’t the fanciest, it’s got something a lot of others don’t: great people. The crew here is made up of good, hardworking locals who know how to make you feel welcome.

I always get two burritos—one with double chicken, one with steak. I eat one right there and save the other to-go, and they always get it right. The portions are solid, the chicken and steak are cooked just right, and they don’t cheap out on the toppings either.

The place itself is simple—nothing flashy—but it’s clean, and the vibe is good. What really sets it apart is the people behind the counter. They’re friendly, down-to-earth, and treat you like a neighbor, not just another customer in line. That kind of thing matters, especially in Pittsfield.

If you’re in the area, this is the spot. The food’s good, and the people working here make it even better. They’ve got that small-town, hardworking pride, and it shows.
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