


Chipotle Lenox Mall Food Court is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–7 PM |
| Sunday | 12–6 PM |
Address and Contact Information
Address: 3393 Peachtree Rd Ste 1017A, Atlanta, GA 30326
Phone: (404) 481-2467
Menu Photos
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Last Updates
Reviews
I recently visited the Chipotle at Lenox Mall (3393 Peachtree Road, Atlanta, GA 30326) and had a very unpleasant experience. Upon opening my bowl, I discovered a hair in my food. When I went back to address the issue, the employee at the register responded in a rude and dismissive manner. Instead of apologizing, she insinuated the hair could be mine and claimed no one with black hair was serving.
I requested a refund, as I no longer wanted to eat there, but she refused and offered only to replace the bowl. She then rudely moved on to the next customer without addressing my concerns properly. This is not how customers should be treated when they have a legitimate complaint, and it’s especially disappointing as this isn’t the first time I’ve experienced poor service at this location.
I urge Chipotle to take this matter seriously and ensure no other customer has to go through such a disrespectful experience.
I Don’t know what time you all open but Lenox Location made customers wait in food court until 11:07am to Oder food.
When I ordered my food, there was no sour cream, or vinaigrette available, I ordered, chicken bowl with double chicken, chips and guacamole, totaling $18.
When I finally sat down to eat, the chicken had an odd taste to it like it was burned, or the grill wasn’t cleaned properly. I ate a couple bites, finished the chips but could not finish chicken because taste was over powering and I began to feel ill.
On break I went back and asked for a refund or voucher just on the chicken brown not chips . Alyse had me open container and determined she was not given a refund or voucher .
In Alyse’s defense she offered another bowl, but with whatever was going on with the chicken I would have rather come back at another time not to mention missing condiments.
I just wish some empathy was shown, or she tasted the chicken .