Address and Contact Information
Address: 436 Prospect St, Methuen, MA 01844
Phone: (978) 683-0702
Website: https://chinastarmethuen.com/
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Reviews
Erin Pestana
It’s a small place, food was hot and fresh. Service was lacking a bit. The man at the counter looked annoyed and wasn’t particularly helpful. Overall would return but get take out to avoid the over all interaction if possible.
… moreCold truth reviews By the neck
I dont see people washing their hands with soap and water after servicing you at the front and handling money or your card i just see them go right back to handling the dumplings or rice and i never see them wash their hands before getting back to the task. That turns me off. Dont tell me that its going to get fried anyways and that it doesnt matter. Makes me wonder if anyone washes their hands after going to the bathroom. People can be so scary, thats how covid started, pure carelessness and lazy. People can be very layed back on customs like its nothing while im panicking.
… moreManuel Joubert
I come from Lowell where there is Chinese food all over the place. To find a chi a star reminds me of home. Also my daughter has an egg allergy along with other items. They must have written down on a note next to our phone number about the allergy because they mentioned it before we did. They had no problem being extra cautious preparing my daughter’s plate. That made me feel like they care for their customers like family. I thank them for being about their custo.ers. this will always be out go to spot! Much love China star methuen.
… moreRachel Lugendo
Pros:
Ordered pick up and food was ready when we arrived.
Serving size was enough for two.
Cons:
The fried rice was just rice and some bits of pork belly. Nothing else. Super plain. The food wasn’t really hot and the pieces of pork were colder than the rice.
The chicken was so bland. Almost as if they just baked the wings unseasoned.
Overall it was an underwhelming experience and I wouldn’t recommend it to anyone.
… moreOrdered pick up and food was ready when we arrived.
Serving size was enough for two.
Cons:
The fried rice was just rice and some bits of pork belly. Nothing else. Super plain. The food wasn’t really hot and the pieces of pork were colder than the rice.
The chicken was so bland. Almost as if they just baked the wings unseasoned.
Overall it was an underwhelming experience and I wouldn’t recommend it to anyone.
Chris Wilkinson
Been ordering from here for over 15 years! Great prices huge portions and most importantly delicious food!
… morePatricia Barbosa
Ordered the poo poo player for 2 and large Shrimp fried rice. Everything was fresh, hot and good. Almost no grizzle on the boneless spare ribs. The beef teriyaki was thick pieces of meat and cooked well. Nothing was greasy. And the rice was fresh. When I order Chinese food I order from here and for the first time it was all on point.
… moreLife under the bus “J.M” podcast
Getting more pricey. I go there much much less and go to other Chinese places. Next thing you know it’s 18.98 for a combo. It’s best to eat something else other than Chinese food often anyways not the best healthy option. Their food has a lot of quality texture. The rice has texture, lacks a bit of flavor but it’s not oily. Noticed the rice taste a bit better when getting something other than pork meat fried rice definitely trying upsell having other meat rice be more jazzed up. Not the best in general Gao chicken. Chicken fingers are the best in my opinion. Eating everything together as far as basics like boneless ribs, rice and meats and chicken fingers it’s an on point American Chinese food. Pricey cause of inflation these days I guess it’s reasonable to keep up, the combo portion is definitely good. Lomein is not as good as jade garden in Lawrence. Each restaurant has its best over others, with this place the boneless ribs , chicken fingers and rice with maybe a meat teriyaki is very quality and they got that down to a science in my opinion which is the mains that make Chinese food. Traditional Chinese food flavor is subtle but there on basic things.
… moreBenny Brighi
This review is based solely on customer service. The food is and has always been very decent.
I have been ordering from here for over 11 years. My company is less than a mile from there. Today what I experienced is nothing less than insane.
3 of us had a hankering for Chinese and called China star as we have for the last 11 years. We ordered combination plates. Food arrived hot in less than 10 mins! Amazing! 1 of us didn’t receive a full order (no big deal people make mistakes)… He called explained the situation held on hold for over 10 mins, finally a manager gets on and proceeds to basically assume he was lying. After a few comments he offers to drop off the missing component (beautiful!) after 90 mins of waiting (rest of meal is cold and gross at this point) he calls and asks for a refund of his plate. The manager then says “Sure come bring me back the food and I’ll give you a refund” you have to be kidding me. We will never be back.
… moreI have been ordering from here for over 11 years. My company is less than a mile from there. Today what I experienced is nothing less than insane.
3 of us had a hankering for Chinese and called China star as we have for the last 11 years. We ordered combination plates. Food arrived hot in less than 10 mins! Amazing! 1 of us didn’t receive a full order (no big deal people make mistakes)… He called explained the situation held on hold for over 10 mins, finally a manager gets on and proceeds to basically assume he was lying. After a few comments he offers to drop off the missing component (beautiful!) after 90 mins of waiting (rest of meal is cold and gross at this point) he calls and asks for a refund of his plate. The manager then says “Sure come bring me back the food and I’ll give you a refund” you have to be kidding me. We will never be back.
Jesus Japa
It’s very sad it’s come to this, over 10 years ordering food from this place and now it’s a mission to just get an order across without getting some smart remark or just double checking if it’s possible for a simple substitute. Taking business for granted can be costly in the long run.
… moreCarlos Rodriguez
After being their good customer for years I wash given an very incomplete order , then put through the ringer to get my refund. I still can’t believe,they make a huge mistake ( forgot to bring the lobster sauce in their Lobster sauce combination plate) then they were surly on the phone,questioning wether i even ordered from them. Then they made me bring back my food. They told me ,first the manager,then the owner have to approve refunds.
I forgot to mention,I didn’t cancel until almost 2 hours past from the time I called to remind them they never brought Lobster sauce. Then I called to cancel.
I will bever buy anything from the again,barbaric treatment. Then after all the grilling over the phone the manager nor the owner,would come out and face me.
… moreI forgot to mention,I didn’t cancel until almost 2 hours past from the time I called to remind them they never brought Lobster sauce. Then I called to cancel.
I will bever buy anything from the again,barbaric treatment. Then after all the grilling over the phone the manager nor the owner,would come out and face me.