Kimberly Russell
Good, just thought they had better customer service. It took 40 -60 minutes and the asking of 3 different services to put something on the television that had sports on it when we arrived. I think that was unacceptable. My friends drink didn’t even look like the right drink & also & didn’t taste like it either. My drink was good. Frozen Patron blackberry Margarita. My food was good.
… moreSTR (Sactown reviews)
Very good food. Nice selection of lunch and dinner chose. This place always has a nice atmosphere. Plus, the service is always on point. They also have a nice bar that would be good for a conversation. Also, it would be good for watching a game if that your thing
I also think it would be a nice place for a little simple little date. You should give a try
… moreKaneisha
So no one addressed me for at least 5 minutes when I came to pick up my order on 11/1/24 & my order was not ready at the time specified 8:39p got a text @ 9:01p my order was ready. So many workers walked past me & didn’t say anything & wouldn’t even give me eye contact until I said something. I paid over $50 & ordered the 3 for me x3 & one of my burgers was not made correctly so they remade it however, when I got home the “recooked” burger was cooked on the outside but VERY pink in the middle when I instructed no pink see order receipt & the burger patty was falling apart because it wasn’t cooked properly/raw. I had to recook it in my air fryer see pics. In addition, I ordered chips & salsa & the cup of baked potato soup. The bag of chips was halfway full & the soup was not a cup & not full as well see pics & there was NO bacon or melted cheese on top of my baked potato soup per usual. A cup is 8oz & they’re serving the soup in 4oz container now. Not only was the quality of my food poor, the quantity was not correct & the service was poor. I won’t be going back anytime soon. I was very disappointed being that I order from Chili’s often, I live down the street & go all the time & I know what to expect & how they usually serve chips with salsa & soup & it is NOT the same! If Chili’s is going to advertise they’re better than fast food & affordable then they need to practice what they preach & stop jipping people on portion sizes. Now smaller portion sizes for the same price…less food for the same price…WTH…not cool! My food was terrible & I didn’t get what paid for. Ridiculous! The proof is all in the pics. SMH.
… moreJoshua Hughes
Overall 4 star. Clean tables and attentive service. Food delicious as always, steak fajitas and burger sliders were over cooked slightly, even though warned they would be pink, which we agreed to. Staff was a bit noisy talking within close ear-shot of our, and several nearby tables. Overall a good ️
… moreRonita Iulio
Our server was TOP NOTCH! I just wish I remembered to get her name. She deserves a raise! We went there after a dance competition fundraiser at Arden Fair on 10/04/2025 during lunch service. Our server went above and beyond to ensure our table was taken care of. Food was great too and their margaritas were on point! Tasty, and just the right amount of alcohol. Can’t remember the kind of margaritas, but they were blue – that’s how good they were. Definitely going to be one of our regular spots going forward.
… moreChris Liland
Terrible experience. First they eventually took our order. Had to go to the bar to get our refills. When they brought the food, they didnt bring the other couples meal we were with. After about 10 minutes they asked how we were doing n we were like well half our table hasnt gotten their food. They also completely forgot my husbands side and burnt his main meal so we asked about getting a not burnt meal and after 15 minutes they finally came to our table n said that there was no more nacho cheese left, On a monday at 3 pm. So he never even got any of his meal. N then they said they would correct our experience and literally just took my husbands meal off, the one they had screwed up on in the first place. Didnt acknowledge the awful terrible service. I told them i will not pay for this awful experience and the manager proceeded to tell me then we cant come back,,, like we actually would ever come back to this nightmare restaurant. Plus the main manager, Damian Hogue refused to acknowledge or even come out n acknowledge this mess, hid in the back and sent out the assistant manager who obviously should not be in a supervisor position.
… moreLica
Food was good. Service was great for a busy night. We received free chips and salsa for the wait. The chocolate cake is fire.
… moreMaria
I ordered the grilled chicken sandwich. $16 and the smallest piece of grilled chicken I’ve ever seen on a sandwich anywhere! So small I feel like I was just eating bun with some lettuce. WASTE OF MONEY! Get it together and do better!
… morePatricia Kintz
There was a huge mix up with our Ubereats order. Not Chilis fault at all. It was at the fault of our driver and the manager of Chili’s was amazing, helpful, kind and helped up fix our issue. They truly made our night better. Thank you again! Trish & Derek
… moreKristina Martin
the pic 3 is so perfect! smash burger and the fries were sooo good.. I didnt take pics
Gabby was our perfect server! she was so friendly and attentive! Great job!
… more