Edwina Wood
Came here with my daughter on Friday, February 20, 2026.
When I tell you Laura the store manager was Amazing! She exceeded my expectations as a manager. I was truly amazed at how she maneuvered through the busy restaurant to make sure everyone was serviced the way you should be. As well our server Kimberly ,she was great, very kind and courteous!
Thank you what you both do.
Food was great!
… moreTRACIE SANDERS
Just not a good experience at all . Waited over 20 minutes Before anyone came over to take our drink order or even say hi. At the same time we ordered our drinks we ordered chips and dip. The waitress said oh that’s easy. I can go grab them as soon as I put in your order and bring them right back, but she never ever did.. We waited and waited. Finally, the manager swung by and put them on our table. We didn’t know he was the manager until much later. As you can see from the photos, we got crumbs instead of chips. There were no more than three or four unbroken chips on the whole tray. It was impossible to take those tiny pieces of chips and dip them in the salsa because your fingers would end up in the salsa instead of just the chip. We asked the waitress for more chips instead of the crumbs She said she would bring them. We waited forever for the order to come out. My husband ordered fajitas, and I ordered chicken crispers sauced in honey chipotle. When the waitress finally brought the food out, my husband did not receive any tortillas for his fajitas and the waitress said to me “ Oh, they didn’t sauce it (referring to the chicken crispers), but they threw an extra chicken finger on there” as if that made it all OK. She knew the order wasn’t correct, but still brought it out of the kitchen to the table, so I don’t understand why any waitress would do that. I asked her if I could still have the chicken fingers sauced. I also noticed that she did not give me the mac & cheese that came with the dinner. She immediately picked up my plate and brought it back out just a few minutes later which begs the question why the waitress did not ask them to sauce the tenders before she brought them out. This time there was sauce on the chicken tenders, but there still was no mac & cheese. I mentioned it to her and she said “yeah I know they haven’t made it yet.” At this point we did not even bother to mention the missing tortillas for the Fajitas. Later when she brought the mac & cheese the noodles were swimming in liquid cheese. The cheese was not creamy. There was no thickness at all to the cheese; it was like water – see pic. It also did not smell good at all. I did not even take one bite. When we were almost done with dinner, she brought the replacement chips . We waited forever for her to come back over so we could ask for one to go box . Then the same guy who originally brought the tray full of crumbs for chips asked if we were waiting on boxes, and we then realized he was the manager. The waitress saw him at our table and came running over. Never going back
… moreRachel Sisson
Went to dinner with a couple of my colleagues. We all had a cocktail to begin and Joseph was an awesome bartender! We moved to a table where I had the trio, everything was hot, delicious and there wasn’t a long wait! My server, Maddison, was kind, attentive and made sure everything was correct for all 3 of the people in my group. The manager, Lara, came by to check on us and ensure we were all pleased. As we were stating how awesome everything was, a child a table over, spilled her drink, Maddison and Lara quickly, (but politely) excused themselves, they ran to the rescue! It was a WONDERFUL experience! I can’t wait to go back, and I have already been referring loved ones to enjoy the pleasant experience we received! Thank you so very much to the Chili’s staff and specifically these 3! I had to make sure I got their names because I could not WAIT to leave this RAVE REVIEW! 5 STARS Chilis, and 5 gold stars for Maddison, Joseph, and Lara! Oh, and I forgot to mention, I think his name was Bruno, he was kind, friendly, and helped us with his favorite suggestions on the menu when we were between switching from the bar to the table! Great job and clearly, excellent teamwork!
… moreFrank B
This visit the food was just ok but normally the big mouth burgers and fajitas are delicious but unfortunately the burger was ok and the fajitas we only took 2 bites and just set them aside.
Our server was really nice so no complaints on that end.
And to end the night we got 2 desserts. Milton, lava cake and the cookie with ice cream which are always both a win!
… moreVicky Geiger
Had a rocky start with the first waitress, as she spoke to us a few times answering questions, then never came back!
We did get a replacement, and he was great! Excellent service for the duration of our visit.
… moreSo Miaa
I’m from New York City visiting down south and my server was Quay. She was excellent in every aspect. Very friendly, very welcoming! She definitely deserves a raise for the way she handled her tables, maintaining a polite demeanor even when hit with my raging family who may not always be the kindest. She showed us what southern hospitality is and was effortless doing everything! 100/10
… moreMark Catena
Today we were visiting Brunswick from Savannah. I wasn’t sure we wanted to come in because our experience at the Savannah was so bad. Today, however, was a totally different experience. The service was far superior over Savannah. The salad was delicious. We ordered the chipotle chicken salad., the waitress gave us ranch with the salad to mellow the spicy dressing which I love. The Savannah location covered the salad to where I couldn’t eat it, and to make things worse the server didn’t care. Our waitress, Shaierra, took such good care of our table. I will take the drive to Brunswick just to go to this chili’s. We spoke with the general manager Chuck to let him know of our experience. He was very nice, he was the cherry on top of or wonderful experience.
… moreRobert Roberts
Stopped in for lunch with my wife and son. We had a great experience. Our waitress was extremely attentive and very friendly. We ordered the fried mozzarella as an appetizer and be warned if you don’t know…these are not small
Mozzarella sticks…they are like huge blocks of fried cheese and they were SOOOO GOOD! We were just full after eating so much cheese. I ordered the Big Smash Burger, my son got the burger bites, and my wife got the chicken bacon ranch quesadilla and an order of Queso fries. It was all excellent. The restaurant and bathrooms were clean.
… moreKatie Sullivan
Been to chilis 5 times in the past couple months and today when I visited was by far the best experience I have had yet. Jack(son) was my waiter. I had the chicken bacon ranch nachos and they were phenomenal. In addition to the food, the waiter was great. He was very attentive and joked around. Overall this is the best experience I have had at this location since they have been open!
… moreZanita Lloyd
This is our second time here and it was great! Our waitress tonight was Ms. Casey and she did an amazing job. Very attentive and polite.she was so patient with my son when ordering! 10/10 will definitely be back
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