Chicken Salad Chick serves Southern-style chicken salad in 12 flavors made by hand daily. We’re THE place for delicious chicken salads, fresh sides and hospitality that’s sure to please! We make our delicious chicken salad by hand every morning, using only premium chicken tenderloin. Our recipes are crafted with the perfect combination of sweet and savory ingredients and our secret blend of spices and seasoning. Beyond chicken salad, our fans rave about our fresh side items (especially our grape salad and broccoli salad!), our homemade pimento cheese, gourmet soups & seasonal desserts.
Chain outlet specializing in many different types of chicken salads, plus sandwiches, soups & sides.
Address and Contact Information
Address: 2908 N University Dr, Coral Springs, FL 33065
Phone: (954) 775-0006
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Order and Reservations
Order: Order online
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Reviews
First-time visit. I ordered a kids meal…a half turkey sandwich for my son who’s under 2. Like any reasonable parent, I opened the sandwich to check the contents. The turkey did feel a little slimy, which immediately gave me pause. It smelled okay, but after tasting a sliver (literally smaller than a dime), I didn’t feel comfortable feeding it to my kid. I ended up giving him part of the croissant with just the cheese. No turkey.
The fruit side was another disappointment. The strawberries were translucent and mushy, like they’d been soaking in their own juices for too long and not fresh. That’s not a one day fruit salad. Grapes were *fine*, but had that slightly grimy texture you get when fruit has started to break down which alludes to either overly ripe fruit or not as fresh. It is Dec 31st so you gotta clean out the cooler, right? Right. The cookie came wrapped. I didn’t open it. The croissant was a bit dry, but that’s not unusual if it’s untoasted which I didn’t want toasted.
At that point, I felt like the quality just wasn’t there, so upon walking in the restaurant I politely asked for a refund to the young lady at the register. She proceeded to get the manager (Dalson? Dawson? Still unclear) and he offered an exchange instead. He suggested the chicken salad, cookie or something else in their store but I declined due to high fructose corn syrup in the chicken salad and the fact that nothing really sounded appealing anymore.
What followed was an awkward, persistent back-and-forth between me and the manager. No yelling, just two people digging their heels in. I didn’t come in with an attitude, but he was clearly defensive. I felt like my concerns weren’t being taken seriously his tone was passive-aggressive, and his apologies felt more dismissive than sincere.
The interesting part? He actually threatened to report me for trespassing, which was… wild. I stood there in stunned silence thinking, *Is this really about a turkey sandwich and some mushy strawberries/broken down fruit?*
Eventually, we agreed on croissants as an “exchange.” I asked for 8 (the meal more or less cost $8.65, croissants are $1 each—do the math), but that was apparently asking too much. After a bit of awkward negotiation that felt like hostage bartering, he agreed to give me 4. Which hey, I thought of it again and I touched the food. Tasted and gave my son a piece of croissant. But you can clearly tell the meal wasn’t indulged in. It was more inspection eating. Reluctant tasting.
Bottom line: The quality was disappointing, the customer service was weirdly confrontational, and the entire experience left a bad taste in my mouth. No pun intended.
Edit to add:
They need a food inspector to visit their establishment. Will I call? IDK. But, someone needs to check it out. I’ve worked years in the food industry and know quality/lack thereof.
After today’s visit and the attitude of the manager, the food is questionable. (The ingredients? Wow.) Fillers, preservatives and more. Not the “healthy” we really want anyway.
The croissants given to me (the other 4) seemed fresher. Which leads me to believe the sandwich sold to me was in the fridge pre made. Not horrible but changed the quality significantly. Obviously.
I’ve gone hungry. Eaten crackers and ketchup in my lifetime to survive hard times. I’m grateful for what I have and not snob with stuff like this. Just serve better quality. I would not have served what I was to a human living on the street.