Laura Yandell
I always use drive thru which is fast and friendly
The chicken tenders were good but my tea was not
… moreSammi Hatcher
Ordered dinner and got home, some of the order was missing or incorrect and put into the incorrect boxes. One of the meals was missing a bun. The fried okra was not very good today, over cooked and bad flavor. Overall alright. But I think other locations are better.
… moreMichael Mcelyea
Definitely not going back to this. For $ 12 you get a few tenders the size of a thumb. Yeah this place is totally going down hill
… moreRico Gonzalez
Food and service was great, impressive in fact; however the drive through girl was cutting her finger nails at the island behind the counter. Another staff member was with her and the remaining staff could see yet no one thought it was a bad idea to clip finger nails behind the counter. To be fair, she was away from the food and I was the only customer inside at 11 AM, but this felt unhygienic and just a bad look overall.
… moreSunny One
Had the chicken strips. They were very delicious and spicy. Loved them. Biscuit and gravy. Good. Fish was so so. Very thin. Visiting and will go back again.
… moreTamra Kunkel
Well, the new spicy chicken tenders are amazingly delicious. Seriously, you need to try them. However, the menu prices have gone up and that kind of sucks. Plus, I purchased a sweet tea and the whole cup was literally filled with ice, and my cup of gravy was only half full. But the reason I’m giving 3/5 instead of 1/5 is the taste and freshness of the new spicy tenders.
Update: Just went back to give this location another shot. I will NEVER be coming back here. The workers have bad attitudes. The person who took our order in the drive thru was rude and acted like we didn’t matter, then they shorted us on our family meal, and when I brought it to their attention, the teenager behind the counter was like “you really counted it? Ain’t that something?”….. um, yes I counted it, because your location has a reputation for shorting people! Learn to do your jobs, also, it wouldn’t hurt to actually be NICE to your customers. Again, I will not be coming back to this location, the Saginaw and Basswood locations are way better.
… moreCharles Bellamy
Ordered through grub hub. Had my ordered canceled cause they gave my food to wrong driver. Refused any compensation as they only blamed gruh hub. I am currently unable to drive as I am stage 4 colon cancer fighter. My wife can not drive either as she broke her Right foot. So was dependent on this order. Could not order again as it was now to close to closing time. So no compensation, when they gave away food to wrong driver and did not even to make amends. They could have just remade the order when the correct driver showed up. Yes I ordered through grub hub, but the order was placed in to your business. You basically said you do not care about customer service. Know others will know. Enjoy your deserved review.
… moreWizard
I ate here every week for years. Certainly comfort food. However I am not a fan of the usual fries being changed to wavy fries. I’ll order mashed potatoes instead but half the time they are watery and sour which is really gross.
… moreT.W Beaty
If you 3rd party food delivery stay away from this location. Closes lobby at 8pm and you will wait in line and NO one will bring out the order till you hit the window. #boycott again. Door dash customers know you food will sit till the driver makes it to the window. 13 minutes for #1 with fry’s plus the time it was sent and picked That’s crazy. Saga nasty location has not changed. # lifetimeboycott this location. You inflate the prices, but don’t make it a priority. That is absolutely absurd. In my option.
… moreXMen W0lv3r1ne
Their chicken tenders are excellent always fresh and crispy. The staff is friendly and congenial. Although time of service is a bit longer than most fast food, which is to be expected since your food is being prepared from scratch. The story is well kept and clean inside and out. I recommend this Chicken Express wholeheartedly, we eat there at least twice a month.
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