Jay Polaski
Great fried food at an even better price… The catfish was plentiful and delicious, the okra was simply divine (especially with the serendipity packet sprinkled on) , fried chicken was delicious, gravy and tenders both flawless… The rolls and biscuits… All of it delicious! The sweet tea is also really good but maybe too sweet for some people. I’m in Texas, so this is probably a normal amount of sugar to put into sweet tea
… moreEric Go
First time ordering from Chicken Express. They got the order perfect first time around. The chicken and green beans were delicious! I will order from them again!
… moreAnnabelle C
Rude employees! If u don’t like your job then quit!
Tall manager lady was extremely rude to a paying customer in front of me. It shouldn’t matter if a customer is a millionaire or a street person….
… moreangela arnold
Went thru the River Oaks location about 7:45/8pm and so disappointed by the rolls and cole slaw this time! The rolls were way over cooked and the cole saw tasted sour. Wasn’t very happy . Next time I need to open all the boxes before leaving.
… moreJuan Gonzalez
STAY AWAY FROM THIS PLACE.
Ordered Spicy chicken strips and this is what I got. Small pathetic pieces of batter.
This place has really gone down the drain the last few months.
If I could give them zero stars I would.
… moreMallory Record
Ivan was an amazing cashier and made sure my order was correct once I ordered it.
We forgot serendipity seasoning and chris made sure we got it. They both had so much enthusiasm and excitement yet professionalism about the entire thing it is definitely making me want to come back..
But only during the evening shifts. I have had bad service at this location but this interaction might have finally changed my mind. But only when one of those two work.
Also Love the new hot honey sauce. 🙂
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… moreBumble Bee
Never got a chicken thigh cut into two pieces? But everything thing else was good
… moreJose Cortez
The girl in pink hair working the window got our order wrong . When I went inside all the employees were busy fixing orders and had their backs turned to registers. The all in a sudden she walks over from her station, as the other employees are using tongs to fill orders, she reaches in bare hands into the chicken ,grabbs a piece and walks back to her area. If you visit this location be aware.
… moreStephaney Mayfield
Everyone is always so nice, but the food is always old… it never fails when I go there to eat , the okra is always cold and stale the tenders are grease logged as if they been under the light for hours and other fresh chicken is continuously piled on top of it.. I don’t understand. I go there so much just for the fried pickles and they try to serve them like that sometimes so I have to specifically say “fresh” please as if the employees don’t know what good quality servable food is. I ordered the #1 w/ okra. Disgusting. The employees need to start looking at the food as if it was being served to them.. a customer shouldn’t have to worry if the food is gonna be fresh or not when coming to your restaurant! So pissed right now. and the PRICE, good lord those prices for that junk you call food… I don’t see how this River Oaks location is even still in business!
… moreTaylor Campbell
Normally no issues, but on the last drive-through, they screwed the order up, they gave us corn on the car, but instead of mashed potatoes. How do you hear one for the other? And of course you don’t discover this until you get home. The chicken used to be normal size but this order felt like they had cut the chicken tenders into thirds. It was so tiny. Definitely if this was your first time ordering this is not worth the money This is the second time we’ve had issues. Probably won’t be back.
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