Chicken Express

  3.9 – 709 reviews   • Fast food restaurant

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Fast-food chain serving up fried chicken, plus catfish, hushpuppies & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Chicken Express 75901

Address and Contact Information

Address: 3711 S Medford Dr, Lufkin, TX 75901

Phone: (936) 637-0070

Website: http://www.chickene.com/

Order and Reservations

Order: Order online

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Reviews

Chester Christoph
Wow they went above and beyond turn a issue into a big positive. Definitely restored my faith in customer service, and taking extra step to make things right. I also learned that if you have the time wait, they dont mind making your order fresh, while you wait. Thats a good option!
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Jay B (SmoovLikeJayB)
Hard to go wrong ordering here but just a few tips

I been coming to this place for years. Everything on the menu is usually fresh and always flavorful especially the chicken and fried fish. Except a two sides but it’s not the location its just a chicken express thing nationwide. Stay away from the Mac N Cheese and Green Beans. The rolls are really good too reminds me of Ame’s Chicken years back. If you havent been go check them out.
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Jonathan Williams
Some of the best fried chicken I’ve had in years!! Great customer service and sides are good too. Definitely recommend getting the 2 Piece with 2 thighs and fried okra. If I lived nearby this place would be a regular stop.
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Gizelle Reyna
I went to chicken express and ordered a 2 piece chicken tender . WHEN I got to the speaker the lady was so RUDE she acted I was dumb and didn’t know what I was talking about. OVERLY rude and needs a better attitude please get rid over who doesn’t know how to talk to people correctly.
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Wyatt Hockley
All of my food was hot and no wait time at all. Every person I interacted with was kind and happy! Will be back
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Iliana Perez
I’ve never had a bad experience here—until now. I ordered a 16-piece family meal and only received 8 pieces. Unfortunately, I didn’t notice until we got home, and we live far from the location. With kids needing to eat before practice, going back right away wasn’t an option.

I sent my husband (who was closer) to let them know we were short half our order. Instead of handling it professionally, the staff accused him of lying. As he walked away, they continued talking about him in a disrespectful way, which was completely unnecessary.

We’ve never had issues here before, but after this experience, we won’t be coming back. Mistakes happen—but treating paying customers like that is unacceptable.
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JELLYChickdove DOVE
The floors are ugly the food is greasy I hate this place you could not pay me to eat here. For some reason my mother made me consume this I’d never ever come here with my freewill again
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Imare
My husband and I tried calling before posting this review, no answer. Whoever was taking the drive through orders, explained they were out of chicken and if we wanted, to wait it would be 20 minutes. Because we didn’t have the extra time, she stated all she had was a few pieces that were not originally for our order but could add the pieces she did have available. Only for us to spend $41 on old chicken fried in old grease, cold rolls, under cooked fries, the meal was garbage! We didn’t notice until we got home. We couldn’t even eat it, it was so hard the chicken. Shame on you for poor service! If you wanted to get rid of the old chicken, you should have gone out to the dumpster yourself And not sell it to my family!!
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Marnie Robinson
Always hot fresh and fast The customer service is outstanding love it here.I always look forward to this place Best customers service by far on that side of town . Professional kind curiosity laughing smiles .They make me happy
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Tammie Olvera
Food i love . But i wait over 20minutes out in front and i still have to get out go inside and get my order, because they forgot it.
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