Daniel Hamby
We tried this Chicken Express in Athens. It was very good. The service was good. We didn’t have to wait too long for the chicken liver. Our food tasted good. The liver was fresh. We’ll definitely come back to this location.
… moreJacob SaBell
I’m really going to miss coming here, it’s a shame they got rid of the biscuits instead of the rolls. I guess times are tough. Very friendly staff though!
… moreMorgan Wheeler
The lady I spoke with the other day was so rude. I overheard her complaining about being there, barking at her staff and then wants to catch an attitude when it’s my turn to order. I won’t be coming back, Crystal needs to be demoted to the fry cook because she clearly has a lot left to learn about management.
… moreHarvey Moosberg
THIS ATHENS LOCATION
IS BETTER THAN
any location in Tyler.
So, it’s further for me to drive, but it is the only Chicken Express that has CONSISTENTLY high quality food, with excellent employees.
… moredonna goodell
Today I went to pick up lunch for coworkers. Arrived at location at 11:45 pm. Waited over minutes to order. Then when I get to window the Attendant was very rude with me when ask about the order. Took her till 12:08 to get my order to me. She was taking way to long to process orders and really needs to learn how to be nice to customers. This order was well over $30.
… moreCj Rigsby
I order throught the drive through im only staying a about 2 minute up the road at hotel got here open bag everything was cold and i mean everything, dude at the drive thought acted like it was problem to add 2 rolls that i was paying for oh and not to mentuon is was after he messed my order up the first time
… moreRebecca Evans
Horrible experience with Chicken Express tonight, drive through worker was so annoyed we wanted extra rolls before paying horrible customer service, and food was absolutely cold to the touch when we opened the box, absolutely ridiculous and disappointing.
… morea traveling Mom
The sweet tea is amazing and so sweet!! The rolls are sweet and fresh. The fries leave something to be desired. They’re always soggy and squished. The breading on the chicken is tasty and the chicken is juicy. It does take a long time in the drive thru, and it seems like I always have to wait for them to cook more chicken. (Palestine Location) Update: it would be awesome if the person taking orders in the drive-thru would actually let you talk before asking you what else you want!!
… moreSawbones
We started the call aprox 10 minutes away from our house and were put on hold for 20 minutes. We didnt even get a whisper of help all the way there, and when we walked in someone there apologize and saying they were in a rush. However, that is absolutely no reason for me to be on hold for 20 minutes! If I could give this place 0 stars I would! Because I didnt expect such a rude worker when we were walking out!
… moreCharles Waters
Went thru the drive thru, ordered same order as usual. I always ask for them to put the coleslaw in a separate bag from the Chicken. No one likes hot coleslaw…I was there at 535pm. Orders and drive thru moved fast.. she was super courteous, and..Coleslaw was bagged separate as requested…That is only Second out of about ten times it happens.. receipt shows Empl.1. Reg 2. Thanks for training a caring person that listens and not just a robot… Order was # 168
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