Cassidy Rainwater
The food is always good, but the service is fantastic. We always look forward to seeing Bianca every week. She always greets everyone and asks how their day has been. She is one in a million with customer service. Once food is served, she walks the restaurant to see if anyone needs anything and also makes sure to tell us bye. I would definitely recommend this establishment because it feels like a meal at home with family. The food was fresh, the service was fantastic, as always, and we will definitely be coming back every week.
… moreAngela Miller
Food was fresh and delicious! Bianca was very attentive and kind. She greeted everyone as soon as they walked in, asked about their day and even walked around asking how the food was and if we needed anything else. She also thanked everyone for coming and wished them a good day. I just wanted to recognize her today because customer service is such an important part of a business.
… moreGenerik
Specifically asked for serendipity salt twice while ordering, got none. Ordered 44oz drinks, received 32 oz drinks. Lady was rude and rushing me at the drive thru window. I never really leave bad reviews but this Carthage chicken express is terrible.
… moreNenee Lynn
Food Is Always Fresh & Sooo Good. Bianca Is Always So Attentive & Sweet! Always Checking On Us & Making Sure We Are Okay!
… moreNicholas Carlson
I love this place. Coworker and I were on a long drive and stopped here for a quick bite. The cashier was electric and the food came out fresh and quick.
… moreMichael Warner
I always get the #1 Spicy and it tastes amazing. If you haven’t had it before and you just order regular chicken try loving yourself and living a little. It’s very flavorful and just the right amount of spice! Awesome friendly service too!
… morePatrick Gentry
The food was good but seemed expensive. 2 piece snack box with small chicken tenders, small fries not full, and regular drink, $11.68.
At drive through:
Could not hear the order taker. the volume was too low. Finally, volume was adjusted.
I ordered the 2 piece snack box for my grandson, and before I could place an order for me, I was told to move to the window. Therefore, they missed getting a sale for food for me. I was not told my cost until I got to the window.
… moreBill Black
First of all I was told I had to pay more if I used a card. I was using my debit card so it’s the same as cash. The money has come out of my account before I get home with the food so why do I have to pay more with a debit card. I was told that it’s the owners orders. So I relented and paid with my debit card even though I felt it was not right. When I got home and opened my meal, I was shocked and angry that there was no french fries in the box. I checked the receipt and it clearly had french fries printed on it. So not only did I have to pay more for using a debit card but was shorted my fries. Today Chicken Express lost a custormer!
… moreKerian Henderson
Service been steadily declining.To much time is spent playing, which should never happen around people’s food. I waited about 15 minutes for a mix of livers and gizzards. The photo attached is what I ended up with.
… moreS. L.
Its fast food. Its good, consistent & accurate with orders. The price is common with the times & other fast food places. I recommend this particular location because ive had excellent service each time with out mixups on my orders . The two times there crashed a mistake they took care of immediately. They also honor the 10 pm close time. So if you show up 5 til they serve you ! Very professional employees even tho most are very young! Gk there! You’ll see!!
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