Carlos Sotelo
It took a very long time to get our food it was warm not as hot.as I would of thought for having to wait fries were just warm. I’ve been here a few times in the last few months and the men’s bathroom sink still dont work it always looks and smells dirty not a good look for a company that charges so much for there food. Come on store manager you can do better.
… moreJason Soto
Me and My wife come to this location almost once a week as our daughter is a picky eater and the employees are very friendly. One of the dark shirt girls which I’m going to assume is one of the managers there is super friendly and we try to look for her every time we go. We saw her in the drive thru yesterday she has dark hair and black glasses, her name is johana (highly recommended having a conversation with her if she takes you’re order). We wanted to thank her as last week she bought our daughter a cow when she was with her grandpa as she saw she really wanted it! Shes the only one with the dark shirts that hasn’t ever given us attitude if something was missing or ignored us and is why I’m rating the service five stars especially since we saw she looked a little down yesterday but still managed to make us laugh and if she manages to see or gets shown this review we are taking very good care of the cow for you like promised!
The food sometimes is a little cold and there does need improvement with whoever is putting the food in the bags as I feel like I have to check everything as there’s no certainty at this location with having everything you ordered in the bags.
… moreChris V
As a person raised in the South and has actually had the Dwarf House on multiple occasions, I can honestly say this the best Chick-fil-A I have had on the West Coast. I normally I eat it for nostalgia out here and enjoy it when I visit family. I would eat this every chance I get.
… moreStephen Weessies
Great first day open. Staff were very friendly and learning the ropes. Food quality is top notch. We had several people make sure our food and service were good everyone looked happy to be there. We went for breakfast at 8:30 on their first day and there was no line inside and got our food in around 5 minutes.
… moreG T
This is the coolest looking chick fila I’ve been to through all the states I’ve been. A giant cow on top of this roof, and the toilet is very fancy!
Sadly, it’s the dirtiest all around, crumbs on table and chairs, & staff says I can’t wipe it myself cos I’ll get him into trouble. But nobody is helping him as he clears trash cans after trash cans.
It is also the slowest ever, food took forever to come, and last straw was when my large fries came out looking so little, like a small size.
When portions don’t match nationwide price hike for yr brand, HQ need to reconsider this particular franchisee, cos they are failing yr brand. Should have gone somewhere if I knew this location doesn’t uphold its standards. First time being disappointed in a Chick-fil-A…
Final last straw was when the dark polo tee (assumed female manager with long hair and pale glasses) gave a toy to a kid of her race, and not to anyone else in the place. For the final “win”.
1 stars for ample space inside and amount of parking outside.
… moreRosaLinda Rivera
My daughter and i hopped off the freeway. We did a mobil order drive through. I only ordered my favorite coke Zero drink. She had her favorite meal and said it tasted way much better than from our regular Chick-fil-A close to home. I was surprised she was able to tell the difference. The service was great, the food was hot and delicious . Thank you!
… moreLaura Munoz
Well, that was frustrating! I go in to pick up the order I placed online. When I looked in the bag, I saw the first order of fries were nowhere near the size they should be. Not to mention they were lukewarm. When I told the boy at the counter that I guess I would have to order another large fry since they don’t put as much in as they used to. He literally charged me for another large fry! I’ll be thinking twice about coming back to this location.
… moreSelvedin Kurtic
The food was great, simple and easy.
Service was VERY fast, it’s like I was in the McDonalds movie where Ray got his food right at the window and was flustered.
By the time I paid and got to my table my food was there.
Nice staff, slightly bland dining area. It’s a rectangle with some red and white. Seems to be more of a drive through focused location
… moreMatthew Nena
This is one of the better Chick-fil-A when have been to. They are polite and keep everything clean. They were also spot on with the food the last couple of times we have been here
… moreChristina C.
We were here first thing when they opened on day two. The food was great, but the staff was amazing! Beth was patiently training employees at the register with a smile. Sindy had a short conversation with us while we waited. Beth checked back with us during our meal, as did the owner, Jonathan, and a few other employees. Sonia came over and offered my husband a refill on his coffee towards the end of our meal and another employee came to clear our table. Thank you, everyone. Welcome to Gilroy, Chick-Fil-A!
… more