Mikayla Mathis
First, I wasn’t greeted outside for my order like most other chick fil a’s.. then the boy taking my order was not polite or have good energy during my order. Once I got my food, half of the fries were scrapes of all the broken fries. I asked the girl at the window what was up with all of the differences at their place and she said “maybe because it’s a franchise, I don’t know.” If you’re going to own a chick fil a, follow the standard of operations that every other place follows.
… moreMaricela Wilson
I order a four count chicken strip, and they were overcooked , not sure either they reheated them or overcooked them. I’m very disappointed on the quality on this visit . They’re very greasy to the point when you eat them Your left with a greasy film in your teeth and mouth….. like waxy. The rest of my order was good. Just disappointed on my chicken strips. Please don’t reheat food and give it to your paying customers. That’s not fair and poor judgement.
… moreCody Tucker
I’ve tried to be patient, but this location has been missing the mark lately. My last three orders all had issues—items missing each time, and on the most recent order my drink cup had a hole in the bottom and leaked everywhere.
When you’re spending $40–$60 on a single order, it’s frustrating to get home and realize food is missing, especially with DoorDash where you can’t just go back to fix it.
The staff is friendly, but order accuracy and basic quality checks really need more attention. I just want to get what I paid for.
… moreIzzy C
Quality control is terrible. Chicken is black from it being overcooked and fries were undercooked and clumped together. Picked up from drive through and came back to work. Only resolution offered when calling the restaurant was to go back and that’s not possible since I am working. This should have not happened in the first place.
… moreRigo LaFontaine Jr
I normally have no issues here but this was ridiculous on all levels. Make me think this was on purpose can’t be an accident.
How do you put a sandwich in the box with only the bottom bread
… moreSusan Huerta
Chick-fil-A is too expensive to get cold food. please make some effort to give the customer a hot meal. Lake elsinore location seems to be less busy than other location. I wonder if this is the problem. Sandwich it’s made and left in their warmer so when the customer arrives they give those already made cold sandwiches.. Chick-fil-A you can do better.
… moreMarvella Garcia
A very expensive place to eat, wish the food matched price matched. I ordered the 30 piece meal, large fry and large sunjoy. The nuggets were extra golden, still edible and crunchy, the drink was great, but the fries… Oh, the fries! A large container with some fries is what I got. I took it back once, they threw away the current fry and made me a new one, smaller than the first. I understand waffle fries are bulky, but after 2 fries your container shouldn’t be almost empty and full of small bits.
… moreE M
Second time my order includes fries but I get crumbs The people are nice. Crummy Crumby fries. (Bet you can’t say that 5 times fast)
… moreScott Burley
I have been to many, many chick.Fil.A is over the years and this one is the only bad one I think I have been to. I’ve probably been here five times and three out of those five times they have messed up our order. The manager is not nice & she told me Chick-fil-A doesn’t carry mustard (wrong).
Many tables were dirty, along with the mens room had a flooded floor. They started moving tables & chairs while people are still eating at 8:10, way before closing. If you have never been to Chick-fil-A, this is not the one to try. All the others don’t seem like Mc Donald’s. Sorry for the long post.
… moreAmbrose Rodriguez
You can’t go wrong with Chick-fil-A. Service is top notch. Even when the lines are long they still get it done very quickly and efficiently. The quality and taste always good. The facility is clean. The menu has a great selection. God bless Chick-fil-A!!
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