Chick-fil-A

  4.5 – 1,190 reviews   • Fast food restaurant

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Welcome to your Whittier Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 90603

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chick-fil-a.com

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Reviews

JENNIFER LEE TV
Another Great Experience. This restaurant has 5 star service, the best employees that actually love their job and care about their guests. It’s always clean here and their App makes ordering a breeze.
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Lalo Vega
Chick-fil-A is usually known for efficiency, but this visit was pretty mediocre at best. The only positive part of the experience was the girl who took my order—she was friendly, polite, and did her job well. Unfortunately, that’s where the good experience ended.

The order was wrong, and somehow everything that was confirmed upfront didn’t match what I actually received in the bag. This was especially frustrating in the drive-thru, where the whole point is to be quick and convenient. Instead of saving time, I ended up having to double-check everything because items were missing or incorrect.

For a place that prides itself on accuracy and speed, this visit fell short. Friendly service at the order point doesn’t matter much if the execution afterward completely fails. Overall, a disappointing experience that didn’t live up to the Chick-fil-A standard.
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Anna Sanchez
Samantha at this location was extremely rude. I placed a mobile pick up order and decided to eat it outside. All was good until I got to the fries and saw the top one was INSANELY salted, and the ones below looked pretty salty too.
This isn’t my first time having super salty fries from this location, but I usually do drive though and leave so I’ll just wipe the salt off with a napkin. (I’d also like to add that I’ve asked for unsalted fries before and was told that was not offered)

Since I was actually eating at the place today, I decided to say something about it. (I’d also like to add that it took a lot of courage to say something about it because I’m usually one to just leave it alone)
So I go inside and I’m greeted by Samantha. I say “hi! I’m sorry but my fries are really salty. Am I able to get another batch?” And I hold up the fry that’s in the photo to show her. She said “okay well you ordered salted fries and those are salted..” I was taken back because with chick fil As reputation of good customer service I just assumed I’d get a “yes” and not gaslit in return so I said “okay yeah I know I ordered this, but if you look at the fry I’m trying to show you it’s like INSANELY salted.” She then proceeds to barely look down at the fry almost like she doesn’t even care and says “okay well those are salted like you ordered, do you want unsalted now?” And again, taken back I said “salted is not an issue at all, I just don’t need them THIS salted. I don’t know if you’re looking at the fry but this is a LOT” she cut me off and repeated her last sentence so I just said “okay yes unsalted is fine.” Because at this point as a grown woman I’m not going to argue with a little highschool girl about fries.

So then I leave the fries there on the counter and just wait for the new ones. When she goes to tell the shift lead and the shift lead asks what’s wrong with them she says “the fries were TOO salted” in a sarcastic tone and an eyeroll. And as I’m waiting for the fries to be ready I also here little snickering or sarcastic comments from her to her co workers.

Look, I’m a small business owner that owns a store in Whittier. If any of my employees talked to any customers the way she spoke to me they instantly would no longer be an employee.
I don’t complain about anything, I know how customer service is, I approached her kindly and I was met unkindly.
All I wanted was some fries. Hold the attitude and the high blood pressure that came with it lol.
Do better Samantha
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Mistry Cerezo
Why. I was so excited to taste the new Cherry Berry drink just for it to spill on my pants as soon as I take it out the cupholder. Not only did it spill on my pants but all in cupholder as well, all because the employees didn’t close the lid all the way. I get it chick fil-a is popular and when there’s a rush, you’re going to try to get everyone out without a long wait. Please. Next time- in the future, I hope all employees double check to make sure the lids TO ALL DRINKS ARE PROPERLY CLOSED.
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Joe Garcia
Definitely one of the worst in customer service. Especially Samantha who was working the drive through. Never greeted us or say thank you. She was not patient in explaining our questions about food items. Pretty sad to see this type of customer service. We our bill was $40 for two combo meals. Trans number :5337
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Nhi Hoang
The staff were super friendly and polite. The Valentine’s Day decorations were beautiful, and we really enjoyed it.”
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Stephanie Machado
They do their fries in batches and it’s not done correctly. The fries feel raw and undercooked. Ive asked to have them well done and they say the are not allowed. Other Chick-fil-A do a better job
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Lisa Escobedo
Ordered online for a group of nurses and the order was messed up…. food missing. Not much we could do because we were at work. I sill had to pay out nearly $20 for my incomplete order….. 1 chicken sandwich and a medium drink…..very frustrating.
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Delante Forte
Everything was perfect! The server were happy and even asked if I wanted a water! This deserves a 5 star review for the restaurant and the servers! This is the second time I came to this chick-fil-A and just like last time it was a amazing experience I will come back and strongly recommend this to others
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Cassie E
I had a grilled chicken sandwich and a chocolate chip cookie. Tyler was the cashier, his customer service was exceptional, and he had a great personality, and he recommended to me what to have as well. The atmosphere was nice, I got my meal super quick, and it tasted good as well I was like, I should have bought another sandwich. Lol. The place was clean and I definitely will visit again. Great job Chic-fil-A!
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