Rylie Caldwell
Got food with friends last week and had a bug in my food, tried calling the store many times to get this resolved but they turned the phone off or something cuz it was going straight to voicemail, my friend left a voicemail the same night and still no response to this, poor customer service on their end, it should not take a full week to get an issue resolved smh
… moreChris Keller
So unfortunately I have to change my review because even though the service and staff are great the food has been terrible lately. There so worried about getting you your food as fast as possible your getting pre made food that’s sitting in the window that half the time tastes old and gross. I’d rather wait 5 minutes and get fresh meal that doesn’t literally make me sick to my stomach.
… moreAiden Drook
I’ve never had chick fil a be like this but I did an online order for drive thru pick up and as usually they were quick and I was on my way back to work. I got back to work and noticed they gave me my frosted coffee without any sort of straw or spoon and my nugget/fry meal with no sauces even though my receipt even on the bag says the sauces I inputed. Anyways I was bummed that I didn’t get the sauce that makes the meal for me and am still tryna figure out how to drink this frosted drink so wanted to let other people know to check their order before driving away….
… moreTiffany M.
I’ve gone to this location for years and the last couple times the service has been a joke. New management?
Ordered on the app and at the drive through I always ask for 2 ketchups since you can’t order more than two sauces..
11.17.25 – no sauce even after I asked for more at the speaker, no granola, no spoon for my yogurt and no napkins. I was at work so I couldn’t just turn around to get my missing items.
11.28.25 – no sauce and asked for more at the speaker, no spoon, no napkins and my peppermint coffee wasn’t even mixed so it sat at the bottom of the cup and it’s a clear cup so clear to see. I luckily looked in my bag before leaving the line because of my last visit was missing items and told them I needed a spoon and sauces. When I mixed my drink my straw broke so it was useless after that and when I opened my yogurt there was 3 blueberries. No strawberries? Okay fine but only 3?!
Not the end of the world but not meeting the standards of chick fil a
… moreHeather Kimura
The food is always perfect, the staff are so kind, efficient and always get every sauce, ordered item in our order to go. Although this considered fast food, the environment is often that if a higher end restaurant due to the service and consistent quality food service thank you very much!
… moreJoan Riley
Beware of the coffee they serve. It is the worst coffee in the Salt Lake Valley. I ordered a cup of coffee there and took one sip. I had to throw it away because it was so bad. I normally can drink coffee black if it is good. I added some coffee Creamer to this coffee, but it was still very, very bad!
… moreWendy Robinson
Super impressed with this Chick Fil A location. Food was serviced quickly and very hot. Tasted fresh and everything in the order was correct. No issues and great quick service. Other locations could learn from their awesome service.
… moreJJ Thompson
They were so chill, they didn’t even ask us to leave after the lobby closed (that’s our bad). They just waved goodbye. Super friendly people. The food was perfect, too.
… moreCoralee Bleak
I visited on a very busy Saturday afternoon during the Festival of Trees at the nearby Expo center. It was extremely busy there with lots of families and performers getting a bite to eat at lunchtime. Our cashier Ava was so kind and patient, even as I fumbled with my app, giving us time to decide without making us feel rushed. She went above and beyond to ensure everything was accurate. When I walked away I literally thought, “now THAT is exceptional service!” I was also impressed that the manager was out bussing and cleaning tables as quickly as possible with the other staff members, refilling drinks along the way, and ensuring newly arrived guests had clean places to sit. The play place was clean and in good repair so the child with me thoroughly enjoyed a safe, fun time there. Our order arrived before we had even left the counter and it was hot, delicious, and there were plenty of dipping sauces. On a day that could have been written off for its utter chaos with such a high guest count, this location rocked it!
… moreNav Van
This location excels in getting g the order wrong. They never give sauce even when it’s added in the online order. The oil for fries smells very rancid and the fries are smelly and chewy. Not the same quality as South Jordan one .
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