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Welcome to your Abilene Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1750 TX-351, Abilene, TX 79601
Phone: (325) 776-8168
Website: https://www.chick-fil-a.com/locations/tx/north-abilene?utm_source=google&utm_medium=gmb
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Reviews
Haro Haro
I bought a market salad one day early in the morning 7am I was in a hurry to go to work. I got my order and just left I didn’t think to look. When I got to work I was disappointed to see what I got lettuce, chicken and like 1 strawberry, 3 blueberries and and a few pieces of apple. I saved it returned back to Chick filA in the evening with the unopened salad. I arrived asking for a supervisor and the clerk wanted to be nosy and ask why? So then the female supervisor came and asked what was wrong. I told her this salad was bought in the morning and it’s incomplete it didn’t even have blue cheese. She looked at it and pointed to a tiny piece of blue cheese smaller than a piece of granola and said it has blue cheese. I said so where is everything else the apples, blueberries and strawberry ect. there’s bearly any and she says you actually want the blue cheese? I’m like Ma’am I want everything this salad is supposed to have and she turns around whispers something to her co-worker and laughs and made me wait to get another salad and the second one was better but these salad is not the same as advertised anymore. I was disappointed how I was treated also I gave them back there other salad. The other worker came and took it from the counter all mad and threw it in the trash all rude.
… moreJohnise Canino
I just wanted to shed some light on an individual who honestly went above and beyond. Christina was such a joy to speak with, she made my boyfriend’s birthday even more special today. Not only is she warm hearted, attentive, and honestly the best asset this chick fil A has although all of your employees were phenomenal Christina really made a lasting impression on us! Anytime we are in town this is the chick fil A we will go to! Thank you and hope Ms.Christina gets some recognition!! She was multitasking, taking orders, and doing her duties all while maintaining a genuine smile on her face. That’s a blessing and amazing 5 star service!!
… moreSuzanne Felber (Lifestylist)
Dear Mark Pulley who my receipt says is the owner / operator of this location: Your staff needs some serious retraining. When I placed my order, I asked for the spicy deluxe meal and a diet coke. When he read it back, he said I asked for a lemonade. Not even close. I asked for a diet coke again. So my order said that my sandwich was indeed the spicy deluxe, and since I was driving home after working all day and had 3 hours to go, I hit the road. My coke was an unsweet tea, and the sandwich was just a regular, not spicy, even though the box and my receipt said spicy. It shouldn’t be this hard! To top things off, it had a funky taste, and the sandwich, and drink went in the trash along with my $10. It is obvious when looking at the sandwich it isn’t a spicy one, yet, they were fine marking it as such and selling it to me. Very disappointing.
… moreDebra Hector
Victoria has a very positive attitude and always says hello to me when I visit Chick-fil-A. I appreciate her smile.
… moreSarah Smith
They forgot a sandwich of mine and when I called the guy was so rude and told me to come back that night or call another number. I told them I live far away and he could offer no other option. I will never go back to that location. On top of that someone else called back a basically said I was a liar and was so rude to my father. There’s another Chic Fila, thankfully. I recommend avoiding this location. If they’re rude when they mess up, there’s no telling what the employees are doing to the food that you actually get.
… moreMark O.
Worst Chik-fil-a I’ve been to. They forgot an item I paid extra for. I called to notify them and they told me to call their customer care line but before getting off the phone I asked the member of the “leadership” team for his name. He says have a good day and hangs up. I called back a couple more times and he doesn’t answer. So I called the extension he gave me and it goes straight to voicemail.
Why is it so hard to get an item that they forgot?
Normally places say to come back with a receipt and they’ll give me whatever they forgot to give me.
The man name is Jordan and he’s a “leader”. This is what he’s teaching his staff how to deal with customers.
So I advise you to check your bag for every item because to receive a missing item that you pay for you’re going to have to leave a message and they’ll get back to you at THEIR convenience.
Jumping through hoops.
… moreWhy is it so hard to get an item that they forgot?
Normally places say to come back with a receipt and they’ll give me whatever they forgot to give me.
The man name is Jordan and he’s a “leader”. This is what he’s teaching his staff how to deal with customers.
So I advise you to check your bag for every item because to receive a missing item that you pay for you’re going to have to leave a message and they’ll get back to you at THEIR convenience.
Jumping through hoops.
Kourtni Wilson
WILL NOT BE RETURNING! WORST SERVICE EVER ! Ordered two salads Gave me ice cold nuggets …. Got back in line was given MORE COLD NUGGETS ….came back in line just wanted my money back at that point ! ….. was told I couldn’t get my money back ….. then asked for a receipt told I couldn’t get one …WILL BE CONTACTING CORPORATE . If the workers didn’t want to be at work YOU SHOULD NOT HAVE CAME ! Will go back to southwest location ! $20.55 went down the drain
… morejosemaria ruiz
I had a really disappointing experience because of Melany. She didn’t listen to my order correctly, which caused it to be wrong, and when I tried to explain, she told me to speak up instead of taking responsibility. The attitude was rude and unprofessional. Chick-fil-A is usually known for great customer service, but this interaction was not it at all.
… moreMary Ann Hinkle-Ineich
Chick-Fil-A never ceases to amaze me. And as a mom, may I just say, the fact that their bathrooms are always immaculate is just wonderful. No matter how busy they are their workers are pleasant; the food comes out quickly and is always delicious.
… moreJon Henry
The food is as good as it ever was. The problem is not that it has got worse at Chick Fil A, but everywhere else has improved their food so much.
… more