Chick-fil-A

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  4.4 – 1,893 reviews   • Fast food restaurant

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Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 77406

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chick-fil-a.com

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Reviews

Ana Perez
I stopped by this morning to pick up breakfast. This was an online order I had placed on the app. I’m not sure if I received old food or not but the quality of my breakfast meal was not there. First of all the chicken was as thin as a paper . NOTHING compared to what you advertise, the cookie was not warm and it was stiff . The hashbrowns were soggy . The only good thing was my peppermint coffee.. that was the only thing fresh
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Debbie Vickers
I went through the drive-thru lane on Wednesday after doing errands. I stopped by to pick up some lunch-nuggets, chicken noodle soup and a Coke. Every person I spoke with was warm, friendly, and genuinely seemed happy I was there. The food was great, the service was definitely extra, and it was quick. Kudos to the whole staff. You are doing an excellent job!
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Darling
Drive thru attendees are famous for their kindness and alertness and attentiveness! Not today..right lane lady wanted to talk about a previous customer as she stood 6 inches from our car window to take our order with her head turned as we all waited in line so she could continue to discuss the lady that was previous to us with the employee on the left lane. Now we know how your company complains about the customers. Wow.
We hope she has a better job future. And she can find joy.
Friday Feb, 27, 9 am
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thechloekelis
I don’t normally do reviews, but I felt impaled after the great suggestion Christopher gave me. I was trying to order the sweet and spicy Sriracha and I said green sauce assuming that was the only one and instead I got avocado ranch and he gave me my Sriracha, but he suggested that I tried the avocado ranch and it was actually really good like I’m thinking about going a second day in a row just because that was actually like the best sauce that I put on that Chick-fil-A sandwich so he deserves all the credit make sure Christopher gets to raise
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Meka G
Today I had the worst experience with Asst Manager Jada Mendoza. I placed an order for curbside. After waiting 12 minutes I went inside to inquire because curb side isnt usually that long of a wait. The young lady at the counter didnt give any info so I asked for the manager. She spoke to Jada and she came to the counter. She said the wait was because I ordered no pickles on the sandwich. I said I’ll just take 1 with pickles because I needed to go. She put a sandwich and fries into the bag and tossed it onto the counter in front of me and walked away. I was appalled. No apology, no pleasant demeanor, no drink for my order. Mind you I was not rude to her. I asked for her name she said Jada and I asked for my drink. She pointed at the pickup rack and said you can get it from there. Another young man came and got it and gave to me. I asked for the general manager and she pointed to a guy near the front door. He apparently had just came in. His name was Michael. I explained what occurred and he apologized but I let him know I would be contacting the owner about the level of disrespect that occurred. There is no way Jada M should be in a managerial position. The other workers (who look related to me) will start to show the same behaviors if this is how an Asst Manager handles customers. My receipt and notifications are attached so that you can see the time stamps. Again, it wasn’t even about the wait. It was about how she handled the situation.
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Jonathan Greenstein
We love Chick-fil-A for the service and food, more so because they can accommodate gluten free diners. This store is no different and offers fast and friendly service. They have an awesome indoor play area, ample indoor and outdoor seating, and are conveniently located.

Handicap accessible parking and store. Changing tables and step ups in the restrooms.

Clean and just nice. Definitely one of our favorite locations.
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Avery Carrier
I always found this to be my favorite chick fil a because the food was always so good. Lately when I’ve been going, like today, I find myself biting into stringy chicken that is chewy and tastes absolutely disgusting if texture bothers you. I couldn’t eat it and wasted my money. I wish they’d do better about the chicken. The fries were nice and crispy.
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Brenda Hernandez
Estela made our experience amazing! She was very attentive to our family. We were 4 adults with 2 kids and a baby. She made sure we had our sauces and our drinks were filled.
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Nicole Bishop
Edem made our experience so wonderful! He was patient with our kids and so kind to come to our table and even do a Christmas joke to make us all smile! The staff here is wonderful and we had such a fun evening!
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Yahaira Z
You can never go wrong with Chick-fil-A Service is outstanding and I NEVER have to check my bags to see if they got my order right. That’s how good they are.
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