Becca Dutton
Update: To clarify, my November 24th order was not refunded. I simply received a reward as a form of “replacement” for those biscuits in which were burnt (which expires if not utilized within approximately one month). While my experience on November 29th was better (not great), my most recent experience on December 13th was not. Therefore, unfortunately, the rating still stands. Regardless, the first order received was not edible. Which, is truly a shame. One should not have to come back at a later date/time in order to receive proper service. Today, December 13th, a mobile order was placed. We waited well over fifteen minutes – most at the window. Then, I was brought out a crumpled up burnt biscuit. A replacement was requested. An employee took back the original biscuit and I again received yet another crumpled up burnt biscuit. It was extremely dry. So much so, that it was delivered in pieces. It simply ended up in the trash. So, yes, you can bet your bottom dollar I will be putting a complaint into the app. I should not have to, though… The driving back and forth game just hoping for decent service and edible food has grown quite tiresome. I would much prefer to just receive what I ordered and paid for when I ordered and paid for it. There is CLEARLY an issue at hand that should actually be taken into account by “ownership.” Please view the newly attached photograph.
This is the third time in a row ordering breakfast and receiving overcooked biscuits. It truly seems to be a hit or miss, but more times than not, a miss. We have experienced the same when ordering a couple of nugget trays for parties from this same location – overcooked.
… moreR W
This is the nicest Chick-fil-A we’ve ever been in. The dining room area is fairly large and there are real daisies in vases on the majority of tables. It’s wheelchair friendly. The bathrooms are clean. The ladies’ room has the handicap stall right inside the bathroom door instead of all the way at the end! The breakfast sandwiches were yummy. The hash browns weren’t hot, but they were still good.
… moreLariah J.
The staff at this location and the customer service are always great . However every time I come to this location they always forget something. For instance just now I got no straw, only one of the condiments I asked for, I also asked for an extra granola only to not get it. It was a mobile order. So I didn’t forget to ask and I didn’t forget to add it on my order. This is also one of the slower locations I’ve been to. No offense to the staff just things I’ve noticed after multiple visits.
… moreTiffanie Cutrer
Stopped here while traveling. Super clean restaurant with clean restrooms. The play place is open for the kiddos to stretch their legs. Employees were friendly and food was hot and fresh and yummy. Fresh flowers on all the tables. I would definitely stop here again and I recommend this place!
… moreBronco Mustang Pony Power
This is a busy place. They are redoing their drive-thru to make it two lanes all the way around so the drive-thru has been creatively redone and it works!! Service here is exemplary and so is the food. Use their app!! Rewards and free items are great. Today I had a free reward for a 5 count nugget and they are so good!!! This Chick-Fil-A is consistently good. I have never had a bad experience here. They are busy and the lines can be long yet it is worth the wait!! Enjoy!! FYI-not a salad person but their Cobb salad with Avocado Ranch is pretty good. Sandwiches are always good and the grilled sandwich is great!! UPDATE—both lanes of the drive thru are open-they are moving fast!! The construction is still ongoing but they have both lanes open for the drive thru!! Chick-Fil-A works to impress and proved a wonderful customer experience! UPDATE!! In a very short time, both drive-thru lanes are open!! Construction is still ongoing but you can now use the normal drive-thru lanes which is amazing. Check your app also-they have been dropping construction specials which have been amazing!!!
… moreMike B
One of the best chick-fil-a that you’ll find. Service is outstanding for a fast food restaurant. Any of these kids could graduate to high level service positions in their career, they are very well trained, seem genuine in desire to serve customers.
… moreBrooke Biggs
They were busier than anticipated, and I needed to get my order in time for my daughter’s school lunch. I called to see if there was anything I could do to speed it up and let them know my situation. They brought my food out quickly, and I was able to make it to my daughter’s lunch in time!
… moreMia Donahew
My boyfriend and I went through the drive through for 2 drinks, we ended up waiting a while because our order didn’t pop up on their screen. When we got the drinks my boyfriend’s was a medium when he ordered a large. He told the guy who brought us our drinks and when he returned with the right size he gave us a coupon for a free dessert. This is the kind of service people go to chick fil a for and it’s fantastic. The people are always so nice and accommodating, wonderful experience 🙂
… moreRoy Tharp
First visit to a Chick-fil-A. Super fast service, friendly and helpful. Well laid out interior design. Long line in drive thru, but few people inside. Prices low-average, and very tasty chicken sandwich and chocolate shake! I can now understand the superlative reviews of the ho-hum chicken offerings. Try the spicy chicken, it’s worth a trip!
… moreJ S B
This location parking is laid out terribly. This is horse country so there are a little of trucks (including duallies). The spaces are narrow and the aisles are tight as well. The food is good as always. The service is outstanding.
… more