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Welcome to your Rowlett Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Address and Contact Information
Address: 8500 Lakeview Pkwy, Rowlett, TX 75088
Phone: (972) 373-1288
Website: https://www.chick-fil-a.com/locations/tx/hwy-66-dalrock-rd?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Rowlett – Chick-fil-A
Come visit Chick-fil-A in Rowlett – Rowlett for delicious options such as our signature chicken sandwiches, salads, chicken nuggets, and breakfast menu.
Chick-fil-A Rowlett – Facebook
. $. . Opening Soon. . 2617 Lakeview Pkwy, Rowlett, TX, United States, 75088. Links. . chick-fil-a.com/locations/tx/rowlett?utm_source=… Contact info. .
Chick-fil-A – 2617 Lakeview Pkwy, Rowlett, TX, 75088 – MapQuest
Welcome to your Rowlett Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy Chick-fil-A® …
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Reviews
Rachel McKenna
Every other time I place an order here, I have an issue. I have had to get into the habit of checking my order before I leave from the drive through due to this trend.
The order issues I have had included: missing items, providing the *wrong item*, including an ingredient I asked to be excluded in my entree, and irregularly small portion sizes.
Today when I went, I reported an issue with my order before I left, and the managers decided to do nothing about it, which means that employees are being taught the wrong message that customer satisfaction and doing the right thing aren’t the expectation anymore.
The taste of the food is good and the ingredients are of a good quality so I continue to be a customer (for now).
I know this location is newer, but management should train the employees to pay attention to detail and set a better example.
… moreThe order issues I have had included: missing items, providing the *wrong item*, including an ingredient I asked to be excluded in my entree, and irregularly small portion sizes.
Today when I went, I reported an issue with my order before I left, and the managers decided to do nothing about it, which means that employees are being taught the wrong message that customer satisfaction and doing the right thing aren’t the expectation anymore.
The taste of the food is good and the ingredients are of a good quality so I continue to be a customer (for now).
I know this location is newer, but management should train the employees to pay attention to detail and set a better example.
Josh Mathew
I’ve visited this location a few times over the past couple of months while in town visiting family. The first time, I ordered a bag of Chick-fil-A Sauce–flavored chips but received regular chips instead. On my second visit, my sister and I ordered a large meal for the whole family, but several items were missing, my sister didn’t get her chicken nuggets, and I once again didn’t receive my side.
Be sure to double-check your order before leaving the drive-through, as mistakes seem to happen fairly often here. To their credit, Chick-fil-A headquarters did provide us with free items for our next visit, which I appreciated. Still, it would be much better to have the order correct the first time.
… moreBe sure to double-check your order before leaving the drive-through, as mistakes seem to happen fairly often here. To their credit, Chick-fil-A headquarters did provide us with free items for our next visit, which I appreciated. Still, it would be much better to have the order correct the first time.
Joshua Castillo
I ordered 2 kids meals and waited 25 mins after paying in the drive thru.
Another time I ordered 3 meals and 2 kids meals. Get home to realize I got both kids meals and 2 bags with fries, I didn’t receive 2 sandwich’s and a 12 count nugget. I go back to the store and am confronted by whom I assumed is the manager ( gentleman with tattoos showing on his arms) he proceeds to tell me he’s the one who packed my order and he put my sandwich’s and nuggets in the back and makes me buy them again instead of making it right. This location has horrible service. Long waits and incompetent management.
I live down the street from here that’s the only reason I come to this location
… moreAnother time I ordered 3 meals and 2 kids meals. Get home to realize I got both kids meals and 2 bags with fries, I didn’t receive 2 sandwich’s and a 12 count nugget. I go back to the store and am confronted by whom I assumed is the manager ( gentleman with tattoos showing on his arms) he proceeds to tell me he’s the one who packed my order and he put my sandwich’s and nuggets in the back and makes me buy them again instead of making it right. This location has horrible service. Long waits and incompetent management.
I live down the street from here that’s the only reason I come to this location
Gilbert Pacheco
Went to drive thru lane 3 at 4: 06 pm, waited (no one in front) finally got my order at 4:24 pm. The middle lane had 5 vehicles go out & 2 on online lane. One drink had spilled all over the outside. Ask for managers name & was told “Lucky”. I went inside, after a few minutes finally a person walked by, I ask if he name Lucky? He thought for a second and said that is me. I told him about long wait& spilled overage on drink. He said they were trying to get fries done. I also told him that their customer service was terrible (suck), he DID NOT appear to be concerned!!
Gilbert
… moreGilbert
chris lyle
This is one of the worst managed Chick-fil-A’s I have ever been to. They take forever in the drive thru and are not much better when you go inside. I am all about having fun at work, but not when you have a line of people waiting for their food.
… moreLauren Milam
So happy to have a Chickfila open right across the street from where I live! Friendly employees, delicious food, and a beautiful building! Can’t wait to spend all my money here. ❤️
… morejoachim lucero
I got my order and it was fine but it was missing all the sauces… i made sure to ask multiple times as they offered it but I didn’t get any at all… everything else was good
… moreValerie Y
I have had my order wrong here multiple times. They dont have people taking order outside during busy hours like all other locations. They are slow. They only have one line for orders. The other line is for online orders.
… moreJames Moriarty
People and their service are very nice, and the food is great too. However, they forgot an item, parfait, in my order today. I understand that I ordered quite lots of food and I wasn’t checking inside. But this is the second time, and I hope this will not happen again.
… moreJason Dove
Chick-fil-A is usually known for their customer service and the ability to get you through their drive-through quickly. This location has to be the slowest in the United States. Someone from corporate really needs to visit this store and explain what they’re doing wrong.
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