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Welcome to your Grand Prairie Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 3970 S Carrier Pkwy, Grand Prairie, TX 75052
Phone: (972) 264-3100
Website: https://www.chick-fil-a.com/locations/tx/carrier-towne-crossing?utm_source=google&utm_medium=gmb
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Order and Reservations
Order: Order online
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Reviews
L S
Everything was good except the fries and nuggets today. The chicken looked soggy. The fries weren’t even filled or fresh. They need to stop pre prepping the food. It is not the same qualify as before. Service was great!
… moreOfficial Family
Food was cold and I was given the smallest Patti ever. My sandwich was mostly bread with no meat on one side. Never have I had anything to say about to chick fi la, but this location was a big disappointment.
… moreOscar Vásquez
Very disappointed with this location. My experience was terrible from start to finish. They gave me raw chicken, handed my order to four different people instead of me, and then told me to park and wait. I waited in my car for 30 minutes with no update. When my husband finally went inside after getting off work, they told him they had run out of chicken strips. How does Chick-fil-A run out of chicken strips? Instead of properly fixing the situation or apologizing, they tried to brush it off by throwing two cookies in the bag. That does not make up for unsafe food, poor communication, and wasting my time. This was unacceptable and not the Chick-fil-A service I expected.
… moreC Benavides
I ordered a catering meal and was impressed by the service and the quickness of the drive thru line.
However my order didn’t have what I was told… more plates napkins and utensils for my gathering.
The fruit plate was full and fresh.
I also ordered 5 of the many chicken bites and had asked for honey and jellies inside with my order, but it was not there and that was disappointing.
Just a reminder to always check your orders before placing them out, to make sure customers had what they asked for. Thank you.
… moreHowever my order didn’t have what I was told… more plates napkins and utensils for my gathering.
The fruit plate was full and fresh.
I also ordered 5 of the many chicken bites and had asked for honey and jellies inside with my order, but it was not there and that was disappointing.
Just a reminder to always check your orders before placing them out, to make sure customers had what they asked for. Thank you.
Ale A.
Usually, this location is excellent with amazing service, but today was not it. We had a mobile order and the person taking our order did not even greet us at all. We got to the window and our order was missing items, we drove off because we were in a rush, but before we left the parking lot we realized the order was missing items, so we went back. We had to inconveniently park and go inside and nobody greeted me. I told the manager how we had poor service in the drive thru and were even missing items and they just walked away. Didn’t even apologize or anything. The lady inside at the counter overheard the issue and apologized, but when I brought it to her attention that she herself didn’t greet me either, she had a rude remark. This was by far the worst experience at this Chickfila that we’ve had in all of the years we have been going here.
… moreGary Golden
Go see Kyler he is ALWAYS super nice and friendly while making sure things are running smoothly. I think we can all agree that fast and friendly along with fresh food is EXTREMELY hard to find these days in this industry. Much appreciated!!
… moreMahmoud Ibrahim
RUDY WAS AMAZING, helped us out saturday morning. great guy overall and great service. helped me order for my first time at Chick-fil-a, will definitely come back
… morefermin auces
After I got my order I went to take my daughter the 10 pc heart trays for Valentine’s Day to school and realized they never put any chicfila sauce or any straws for my drinks. 20 chicken strips no sauce hate when that happens
… moreCandelario Mora
We go to 100s of chick fil As around the country. This is by far one of the cleanest, most organized ones we have ever been too. The employees were super nice and especially Mrs Dana, she was very attentive and welcoming.
… moreJoseph Joseph
Came here for lunch. Had not ordered food in awhile because of a bad experience at another location but would get the SunJoys on occasion.
I used to live in the area and frequently would come here. Now I work in the area and would come for lunch BUT sit in my car and eat and drink my “Sunjoy” and get a refill ALL THE TIME NEVER AN ISSUE.
Today I got lunch and the drink ate in my car and then went in for a refill and was denied.
This has NEVER HAPPENED at any of their locations. Like I said NEVER EVER have I been declined a refill ever even at this location as early as last week!!!!
If they did not want to refill the cup they could have offered a new cup. Even the way it was handled the young man who actually took my order in the drive thru was trying to explain and two TWO yes two came and interjected all the whys of why they couldn’t refill the drink.
Never have to worry about a refill again because I won’t be back . And of course have shared with everyone in this office space.
… moreI used to live in the area and frequently would come here. Now I work in the area and would come for lunch BUT sit in my car and eat and drink my “Sunjoy” and get a refill ALL THE TIME NEVER AN ISSUE.
Today I got lunch and the drink ate in my car and then went in for a refill and was denied.
This has NEVER HAPPENED at any of their locations. Like I said NEVER EVER have I been declined a refill ever even at this location as early as last week!!!!
If they did not want to refill the cup they could have offered a new cup. Even the way it was handled the young man who actually took my order in the drive thru was trying to explain and two TWO yes two came and interjected all the whys of why they couldn’t refill the drink.
Never have to worry about a refill again because I won’t be back . And of course have shared with everyone in this office space.