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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Welcome to your Fairview Heights Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 6203 N Illinois St, Fairview Heights, IL 62208
Phone: (618) 397-2200
Website: https://www.chick-fil-a.com/locations/il/fairview-heights?utm_source=google&utm_medium=gmb
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Fairview Heights | Chick-fil-A
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Chick-fil-A, 6203 N Illinois St, Fairview Heights, IL 62208, US
Welcome to your Fairview Heights Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday).
Last Updates
Reviews
s evans
I ordered at 9:38 PM and was the third car in my line with three other cars sewn in front of me. We ordered two frosted sodas. At 956, after 15 other people got their food before I got only two frosted sodas, (And picture attached), It was a poor excuse for frosted sodas! When I asked if they could at least top it off because it was probably flat for me waiting 15 minutes for it, they said no they could not do that because then they would have to remake it!!! Oh poor them. Are you kidding? They had to sit there for the full 15 minutes for them to look so sad and you can’t even top it off??? I’ve worked in customer service forever and that was just pure laziness. For a ff restaurant that prides itself on customer service, you got some work to do! We were thinking about just getting a scooters, McD frappe, or icee from Circle K, from now on we will. $9.60 when circle k would’ve been better and only $1.60. $8.00 more and twenty minutes gone. Nope.
… moreDeepcloudspace
Got a BUSTED package like someone opened it and ate my food bc my nuggets were busted open there were 9 instead of 12 nuggets and I’m missing a LARGE mac and cheese! I called this store 3 times and they ignored my calls and so I was forced to call corporate. Not to mention my drinks were spilled when I received them like no one sealed it at all!
… moreJustin Dixon
The usual top-notch, superb and expected Chick-fil-a service, but Roland was quite the kind gent! He interacted with everyone he encountered or walked by inside the restaurant.
He also kept up with cleanliness all-around and simply made the dine-in experience all the better.
Thank you sir
A duck named Doodles was also a surprise to see
… moreHe also kept up with cleanliness all-around and simply made the dine-in experience all the better.
Thank you sir
A duck named Doodles was also a surprise to see
kyle strait
The drive thru is at least a 15-minute wait every time we come, no matter what day of the week or time of day. We order ahead on the app and it makes no difference. This has been a consistent experience with every drive thru visit since 2020; this location is not the model of efficiency it used to be.
… moreLiz J.
We had a To-Go order that was incorrect (they gave us the wrong type of salad) and the very sweet older gentleman manager that works there helped correct it for us. He was so apologetic for the mess-up and came to our table several times to make sure we had enough dressing, utensills, napkins, etc. for our To-Go order. The new salad came out right as we finished our dine-in meal, so it was perfect timing! I’m sorry I didn’t catch the man’s name, but he really went above and beyond to help us out!!
… morekeialah shellmire
Typically business is always great but over the last month they have forgotten items in bag especially ones I paid extra for! Fries where cold. And I received the wrong items multiple times. Love chicken fil a but this location struggles at times.
… moreRyanna Mcgee
About a month ago I made a curbside order and did not receive all my items. I called the store because I didn’t realize till I was home and talked to the manager was told I’d get my name in a book for 30 free nuggets. Went today and found out my name is not in the books. They gave me 8 free nuggets when originally I got a family meal of 30 nuggets. I WONT BE BACK. How does 8 nuggets add up to 30? When I paid $40 for nothing.
… moreAlec
NEVER use Curbside here. I’ve tried multiple times, different times of the day, and it is ALWAYS at LEAST a 15-20 min wait. Why have curbside if it is so slow? Why don’t we have people constantly running orders out? Never use it if you are time crunched.
… moreMartina Williams
I am leaving a review to report a deeply disappointing experience I had during a recent order placed through the Chick-fil-A app, which is fulfilled in partnership with DoorDash. After placing my order and being charged, the delivery driver arrived at the store, only to be informed by Tammy, the Executive Director on duty, that my order was not available.
When I asked how this could happen given that payment had already been processed, Tammy responded in an extremely rude and unapologetic manner. I then requested to speak with someone else or obtain contact information to escalate the issue, and she refused.
I have never experienced such unprofessional, unkind, and disrespectful behavior from a Chick-fil-A employee. It was both surprising and disappointing, especially coming from someone in an Executive Director role, a position in which strong customer service and leadership are expected.
Hopefully this issue is addressed so no other customer has a similar experience.
… moreWhen I asked how this could happen given that payment had already been processed, Tammy responded in an extremely rude and unapologetic manner. I then requested to speak with someone else or obtain contact information to escalate the issue, and she refused.
I have never experienced such unprofessional, unkind, and disrespectful behavior from a Chick-fil-A employee. It was both surprising and disappointing, especially coming from someone in an Executive Director role, a position in which strong customer service and leadership are expected.
Hopefully this issue is addressed so no other customer has a similar experience.
Emma Vinson
Always a 10/10, customer service is always on point, food is made to order. Always choose to spend your money where your money and time is appreciated.
❤️Chick-fil-a over McDonald’s any day!
… more❤️Chick-fil-a over McDonald’s any day!