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Welcome to your Grand Rapids Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 5525 28th St SE, Grand Rapids, MI 49512
Phone: (616) 600-1437
Website: https://www.chick-fil-a.com/locations/mi/cascade-mi?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Reviews
Diane VanderZand
Possibly the worst experience I have ever had at a Chick-fil-a restaurant. Waited over 15 minutes to purchase a shake and a gift card. The restaurant was NOT busy! The staff was just standing there watching the cashier struggle with the order of the customer in front of me. After my shake was ready I watched it sit and melt on the counter while the staff stood around and talked. Very disappointing!
… moreSohaila Jankowski
Not only is my food always right and delicious at this location specifically. My experience today top to bottom was amazing especially.
Starting with the 3 young gals working the drive through, all individually having nice conversation with me and loving up my dog (today was her 1st birthday!)
And whoever was running the food out to cars at 7pm tonight (young girl, light brown hair, lashes done) was such a sweetheart! She showered me in compliments and was on top of everything.
Favorite chik-fil-a location by far
… moreStarting with the 3 young gals working the drive through, all individually having nice conversation with me and loving up my dog (today was her 1st birthday!)
And whoever was running the food out to cars at 7pm tonight (young girl, light brown hair, lashes done) was such a sweetheart! She showered me in compliments and was on top of everything.
Favorite chik-fil-a location by far
Robert Miller
Grilled chicken nuggets are TINY and not what is pictured! Don’t order these ever. Major disappointment and I feel that I was conned by them. Never again!!!!!
… moreMaureen Govea
The restaurant is clean and a good size. I was there for breakfast. The hash rounds were a little on the greasy side, but the biscuit was good.
… moreJan Clark
The food is always great here and the service. I got the grilled chicken bites and now those are my favorite, very delicious and my husband got the chicken deluxe and he said that was great. Enjoy eating here.
… moreBeth Burgess
Ate at this location on 02/17, around 630 pm. Great food. Fast and fresh. The server was a awesome young man. Very friendly and efficient. Clean establishment,as well.
… moreTaylor Olds
I recently ordered the 8 count nugget with a strawberry lemonade and some bbq and ketchup for my fries from Chick-fil-A, and let me tell you, I was more disappointed than a kid on Christmas morning who just found out Santa is a myth. I opened the bag, and there they were—my fries—only half full! It looked like they were on a diet or something.
I promise I didn’t snack on any on the ride home! I mean, come on! I expected a mountain of crispy goodness, not a sad little hill. I felt like I was being served a portion meant for a squirrel. So, Chick-fil-A, if you’re trying to keep the fries “chick” and not “full,” mission accomplished!
… moreI promise I didn’t snack on any on the ride home! I mean, come on! I expected a mountain of crispy goodness, not a sad little hill. I felt like I was being served a portion meant for a squirrel. So, Chick-fil-A, if you’re trying to keep the fries “chick” and not “full,” mission accomplished!
Brian Morrow
We always get great service at Chick-fil-A. No matter where we go if there’s a Chick-fil-A we’ve got something good to eat.
… moreMegan Roth
My son absolutely loves grabbing a bite to eat here! I feel like this is actual food, which is wonderful for fast food. The service is always with a smile, too!
… moreLokesh Talluru
I had an amazing experience at Chick-fil-A! From the moment I walked in, I was greeted with a warm smile and friendly attitude. The staff truly went above and beyond to make sure my order was perfect and that I felt welcomed. The service was incredibly fast, and everything was fresh and delicious. What really stood out was how polite and professional everyone was—it’s rare to find that kind of consistent customer care these days.
Highly recommend this location if you’re looking for great food and top-notch service. Chick-fil-A never disappoints! ❤️
… moreHighly recommend this location if you’re looking for great food and top-notch service. Chick-fil-A never disappoints! ❤️