3.9 – 451 reviews • Fast food restaurant
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Order: Order online
chick-fil-a.com
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Reviews
Ed Greene
Rude service with no hello or anything. Acted like I was bothering them by ordering. If you like a little chicken with your biscuit then this is your place. Chicken was so small and so thin you could barely taste it. Very disappointing! Picture is of the thickest part of the chicken.
… moreSiddhesh
I ordered only biscuit and hash browns. Paid around $5.5. Check my receipt late, and I was charged for Chicken Biscuit (& hash browns), and I got Egg Cheese Bacon Biscuit. Messed my order up pretty bad.
The staff was quite hard working and friendly. Hash browns were nice, warm, and crispy.
… morebrittany ratcliff
I don’t understand how the airport chick fila runs out of biscuits and doesn’t even have a sign or are telling people until they place the order that there is no more biscuits that is ridiculous I came for breakfast to enjoy a biscuit not a sandwich
… moreAdam Holmes
Not sure what kind of location this is, no online ordering, no rewards scan….
Sorry cant eat at this facility.
The farmers fridge 100 ft down towards B13 has rewards. Ill scan and eat there.
… moreianta A
Amazing to have a gluten free option at CVG! Grilled chicken sandwich with a GF bun. Fries are fried separately and are also GF! The manager this evening was so nice explaining the options. What a relief! #celiac #coeliac #glutenfree
… moreVicki Stephens
It was 750 pm ordered sweet tea walked away and sipped on tea. It was Not sweet tea! The young girl stated there was no sweet tea all while 6 people including supervisor were talking and doing nothing. I asked to speak to supervisor, asked Teresa Miller , supervisor for sweet tea. She stated, “there is none.” Asked what time they close. She stated 9pm. I asked could no one here make sweet tea and supervisor, Teresa stated, “No”
I do not think this is the standards Chick-Fil-A would like to portray!!
… moreAmanda Shoffner
I very rarely leave poor reviews, but this experience was worth noting. We had a 7am flight and were traveling with littles. Chic-fil-a was the only recognizable food option for our kids so I stood in the long line to order them food. The lady who took my order was notably annoyed with every customer she interacted with and the lady working the pick up counter was beyond frazzled. The people making the food in the back were rude and messing up orders left and right. My order was incorrect three different times. I finally got our kids set up and just went to another walk up and ordered food for myself. Poor customer service and overall the crew had a terrible attitude.
… moreEat Shmoogle
We need to start normalizing the thought that chick fil-a is just bad chicken. Picture says it all, even the sun hitting the sandwich couldn’t save it. Think I’m finally done with testing out this restaurant chain.
… moreJoe
Menu literally changed as I was just about to place my order from breakfast to lunch. Not even 10:31. Worst Chick Fil A ever. Trash 0.0
… moreL. Anika Smith LISW-S, LCSW
I used to love coming to this particular Chick-fil-A. Lately however it seems like their service has gone downhill. I came in earlier today ordered a grilled chicken sandwich wrapped in lettuce and a diet lemonade. I received a fried chicken sandwich between 2 pieces of lettuce and a regular lemonade. I came in tonight at ab 9:05 to switch out the said lemonade and no lie 4 people in drive through including a manager looked at me and said nothing. 3 of which were just standing there. The manager made direct eye contact with me and turned away. Granted she had a bag in her hand but regardless she could have said something. A person had come in from outside and ended up assisting me. I was wondering if I had turned into the invisible woman until he came in. After I left I drove around the store and one of the employees from drive through was miraculously right where I had been standing. I used to come to this chick-fil-a and feel like I was in an episode of Cheers where everyone knows your name and they are glad you came. I would come on purpose and out of my way bc of the service and quality of food. Now? Quality of food is still great but the service is becoming just like any other run of the mill restaurant. Non existent.
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