Shanna Ranney
So it was Labor Day and the signage said “open 8-8” and it was 6:45 when we began our dine in order. AFTER ordering $35 worth of food and we’d paid THEN we were told the dining room was closed and it would have to be to go. If we’d wanted it to go we would’ve gone to the drive thru. Very disappointing! We took our food to the patio and noticed several groups being turned away at a locked door. Even DoorDash couldn’t get inside.
… moreAngela Jeffries
Very welcoming, greated me as soon as I walked up. Very well mannered young man took my order. Welcomed me to the area because I told him I had just helped my brother move in just down the street. Food was great, fries were hot and fresh. The manager even complimented my shirt. Definitely will be going back when visiting my brother.
… moreTyler Ratchford
I pulled up into one of the two drive-through lines and the drive-through worker was rude to me and told me I need to pull through the line because that was the mobile order line. I had not seen a sign for this pulling in. I had to wait for 15 minutes in line as I was completely blocked in on the drive-through line. I pulled around to see the sign and it’s a tiny sign on the roof as you’re pulling in, that was very hard to see and not obvious at all. I went inside to speak with a manager and he said it is per policy. They will not take an order in the Mobile order line. I told him that sign was too small and after waiting this long they won’t get my business.
… moreTina
They have truly declined in service and food quality since they opened the restaurant. I am having more recurring messy ups from there like missing sauces over cooked fries or fries half filled it’s sad because I love the brand.
… moreRicky Johnson
Recommended my group to go there before s movie because I wanted to try it the pretzel bun. Ordered online and ate in. Got everything but the pretzel bun that was clearly on the receipt even. Everyone what had their food and want going to make then wait for me to just get a bun exchange or new sandwich so didn’t bother anytime, but was disappointed.
… moreMatthew Simons
Very nice inside. Floor was a bit dirty. We initially received the wrong food but they promptly brought us the correct food.
… moreJames Johnson
Always top notch service, food and speed. I think every business should pay attention to how Chick-fil-A runs their company. Always a great experience.
… moreAmanda S
I had a very frustrating experience at this location. I arrived an hour before their posted closing time and waited in the drive-through line like everyone else. After finally pulling up to the speaker, the staff refused to take my order—yet they still served the customer in front of me and the one behind me. I saw the food be brought out to both vehicles. If they were actually closed, they shouldn’t have been selectively deciding who to take orders from. Instead, I was forced to sit in the line the entire time for nothing. Completely unprofessional and unfair. I won’t be returning.
… moreC R
Hands down best service.
I had a missing item from my order and the management team member Dylan was
To much great service. Thanks a lot chick fila Hilview.
… moreWhistler
I love Chick-fil-A but the layout of this parking lot is horrible. They only have one lane for the drive-thru. I’ll never goto this Chick-fil-A again.
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