Chick-fil-A

  4.6 – 3,212 reviews   • Fast food restaurant

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Welcome to your Louisville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 40220

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Order: Order online

chick-fil-a.com

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Reviews

Dipak T
I recently visited the restaurant located at 2350 Shane Drive, Louisville, KY 40220, and I have to say this was one of the best dining experiences I’ve had in a long time. From the moment we walked in, everyone was exceptionally nice, friendly, and welcoming. The entire team carried a positive attitude that instantly made us feel comfortable.

What truly stood out, and what I’ve never experienced before in any restaurant, was the manager personally coming to our table to check in on us. He politely asked if everything was okay and whether we needed anything else. That small gesture made a huge difference — it showed genuine care for customers, not just routine service.

The food was delicious, fresh, and served on time. Every item we ordered tasted great, and the service throughout our visit was consistently impressive. It felt like the staff really took pride in the quality of their work.

I sincerely hope the management passes this message along because the team at this location truly deserves recognition. They provided outstanding hospitality and made our visit memorable.

Overall, this is a place I would happily visit again and recommend to others. Great food, great people, and great service!
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Eddy Cuba
Serving less by the day, they marked my order as completed even tho it wasn’t even started, when I went to chat with pepper to ask for a credit they said I was not allowed to get a different discount because they had issue a different discount prior. Obviously! My order is always incomplete missing one of the meats or with the wrong item! Very disappointed and will not be buying anymore from chipotle!
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Ann Maria
Uber eats delivered a Cobb salad with grilled chicken – Frequently order. Does this look appetizing to you? I am completely disappointed.
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Sky Lane
You’re always a wonderful place to eat with great employees.

I especially like talking to the ‘cafeteria lady’.

And…

The remodeling took power outlets away from tables. Or, you need a extension cord to reach them.

Happy Thanksgiving
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Linda Jennings
I went through the take out line. Everything is always so good. The staff is great and very friendly Thank you for your service!
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Keaun
Usually this location is pretty decent. This is the worst experience I’ve ever had here. Fries were old barely and salt. Chicken was either old or overcooked. I had to pry the pieces apart. Half way through I stopped eating as it was actually ruining my appetite.
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Ajike A
Food is decent, first time at this location and there were no napkins at all in the bag. I normally don’t get fries due to them not usually being salted well enough but this time around I gave it a shot and it was well seasoned. The diet lemonade wasn’t good
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Drew Maddy
I’ve been to a lot of chick fil a’s and never had my order messed up. I watched them fill two or three orders in a row that were wrong including mine. Not typical for a chick fil a
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Top rated google user
I was stopping in for lunch during my work break, didnt have time to turn around and get my order straight… ordered a grilled and a regular 8 count nugget and when I opened up my order while otw back to work, they gave me a kids 5 piece nugget??? Yea its only 3 nuggets but how was there even this confusion?? specially after a hard day of work looking forward to some nugs and open my bag up just to be let down.
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Luis Rodríguez
I enjoyed the burger as it was fresh and delicious, however, the nuggets were overcooked. What’s worse, when I informed the staff, they gave me no response at all. Good food is not an excuse for poor communication.
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