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Welcome to your Lakeland Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Address and Contact Information
Address: 3423 Lake District Dr W, Lakeland, TN 38002
Phone: (901) 290-4630
Website: https://www.chick-fil-a.com/locations/tn/the-lake-district?utm_source=google&utm_medium=gmb
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Lakeland – The Lake District – Chick-fil-A
Account Sign out. Favorite this location. The Lake District. 3423 Lake District Dr W. Lakeland, TN 38002. Closed – Opens today at 6:00 AM CDT. (901) 290-4630.
Chick-fil-A Lake District | Lakeland TN – Facebook
Hello, and welcome to Chick-fil-A The Lake District! Our mission is to be Lakeland’s most caring company in all we do!
Chick-fil-A Lakeland
Chick-fil-A Lakeland | 3423 Lakeland District Drive W, Lakeland, TN, 38002 |
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Reviews
Lauren Deason
Literally the slowest chick fil a drive through I’ve ever been to. It didn’t used to be this bad, but for the last few months it consistently takes 15-20 minutes even when using the mobile ordering. Do better.
… moreKayla Murphree
I really tried not to leave a bad review. First time they messed up my order? Grace. Second time? Benefit of the doubt. Third time? I’m straight up disappointed. But fourth time? I’m officially disappointed 🙁
I had just left a Grizzlies game and was racing against the clock (aka my bladder) when I decided to stop for food first. Unfortunately, about two minutes after pulling out, I had to turn around because my order wasn’t filled correctly.
This time, they forgot my fries (with both entrées!) After waiting about 20 minutes (for a SECOND time), I was treated like a CRIMINAL. They looked through my bags (breathing on my chicken sandwich), made me dig to find my receipt, and I was hounded for the exact time the order was placed (after they throughly examined my receipt!) I’m surprised they didn’t ask to check my trunk and my console!!! Meanwhile, I watched them bring fries out to every car (just not mine) even after explaining why I was there.
This never happens at other Chick-fil-A locations. Over at Wolfchase, Marc Clapp is running a well-oiled machine!! I’m convinced those fries line up for inspection before leaving the window. That place has never done me dirty!!!
I truly hope this location can tighten things up, because I’d love to support it, just with the full order next time.
… moreI had just left a Grizzlies game and was racing against the clock (aka my bladder) when I decided to stop for food first. Unfortunately, about two minutes after pulling out, I had to turn around because my order wasn’t filled correctly.
This time, they forgot my fries (with both entrées!) After waiting about 20 minutes (for a SECOND time), I was treated like a CRIMINAL. They looked through my bags (breathing on my chicken sandwich), made me dig to find my receipt, and I was hounded for the exact time the order was placed (after they throughly examined my receipt!) I’m surprised they didn’t ask to check my trunk and my console!!! Meanwhile, I watched them bring fries out to every car (just not mine) even after explaining why I was there.
This never happens at other Chick-fil-A locations. Over at Wolfchase, Marc Clapp is running a well-oiled machine!! I’m convinced those fries line up for inspection before leaving the window. That place has never done me dirty!!!
I truly hope this location can tighten things up, because I’d love to support it, just with the full order next time.
John Paul Clark
It is Chick-fil-A, what else needs to be said. When I am hungry for a spicy chicken sandwich (or in this particular case, a breakfast burrito) this is my default place… one of the only “fast-food” restaurants that I enjoy… always clean, always courteous!
… moreSuper Saiyan
Opportunity for improvement: Please install ‘Drive-Thru’ and ‘Mobile-Thru’ signs on the two poles at the entrance to ensure they are secure and visible to customers.
December 2025 Update:
I appreciate the way the lanes are currently separated for Drive-Thru and Mobile-Thru orders. However, the Mobile-Thru lane presents a challenge when there is no dedicated third exit lane. For example, if two vehicles at the front are still waiting for their orders, the vehicles behind them—who may already have their food—are unable to proceed because they are blocked.
To improve traffic flow and overall customer experience, I recommend adding a third lane that functions as an exit for Mobile-Thru customers who have already received their orders.
… moreDecember 2025 Update:
I appreciate the way the lanes are currently separated for Drive-Thru and Mobile-Thru orders. However, the Mobile-Thru lane presents a challenge when there is no dedicated third exit lane. For example, if two vehicles at the front are still waiting for their orders, the vehicles behind them—who may already have their food—are unable to proceed because they are blocked.
To improve traffic flow and overall customer experience, I recommend adding a third lane that functions as an exit for Mobile-Thru customers who have already received their orders.
Jessica Roberts
So glad they opened the mobile order ahead through line all the way to the pickup window! It’s been great since. I do wish we could scan the QR code as soon as we entered the parking lot or drive through lane. Staff is friendly and gives great customer service!
… moreKel Bridges
I’ve come to this location quite a few times as it’s on my way home from work. Recently they’ve really been slacking on order accuracy. Today I ordered a couple
Of meals and a kids meal. Don’t get me wrong I should’ve checked my bag before I left , but they forgot to give me my kids meal. When I came back , I told the young man at the register what happened and how I would like the whole order remade since I went home and back. Then, he went to grab the manager. The manager didn’t even acknowledge me , just put in the order and said I put that in for you. Didn’t apologize, didn’t offer anything for the inconvenience. I worked at Wolfcreek’s Chick-fil-A for a little over three years, and this type of service would have never been allowed. Then, when I got the remake order, they forgot to put the fries in the kids meal !! This is the second time in two weeks that my order has had a problem. And while I was waiting in the lobby they forgot things in two other people’s orders as well.
I called about the other mistake I had with an order and nobody answered me. Then, the lady finally called me back over a week later after I already went up there and fixed it myself.
… moreOf meals and a kids meal. Don’t get me wrong I should’ve checked my bag before I left , but they forgot to give me my kids meal. When I came back , I told the young man at the register what happened and how I would like the whole order remade since I went home and back. Then, he went to grab the manager. The manager didn’t even acknowledge me , just put in the order and said I put that in for you. Didn’t apologize, didn’t offer anything for the inconvenience. I worked at Wolfcreek’s Chick-fil-A for a little over three years, and this type of service would have never been allowed. Then, when I got the remake order, they forgot to put the fries in the kids meal !! This is the second time in two weeks that my order has had a problem. And while I was waiting in the lobby they forgot things in two other people’s orders as well.
I called about the other mistake I had with an order and nobody answered me. Then, the lady finally called me back over a week later after I already went up there and fixed it myself.
DarkNovakin
Always good food at these locations. Only reason it was noisy was due to a large school group present and nothing about the store itself. Waited a bit longer than usual for my order, which was fine due to the large crowd they had. They gifted me a free sandwich coupon even though I did not complain about the wait. Shows the staff here are awesome!
… moreEmily DeMiere
This location is really bad. I have submitted complaints on chick-fil-a app under their cares/feedback/complaint section over bad experiences… almost 2 months ago… and have heard nothing back yet. Whenever I have had (minor) issues with any other chick-fil-a location and report it (again, rare to have any issues) it almost always gets a response back by the next day. Sometimes even the same day. And as a company chick-fil-a is excellent about making things right and sending gratis coupons or something for the item(s) that were wrong.
This location is whatever the opposite of a diamond in the rough location would be. Your food will either be raw or burnt. No guarantee which. However there is a large guarantee that the employees will just be sitting around getting yelled at in the dirty lobby. Or yelling at each other. People don’t need to know your drama. Families with kids couldn’t stick around the screaming and had to leave versus dining in. Who knows if they are on break or not… But more can get done correctly by working together and not against each other. Until this location gets brand new management I can’t see anyone choosing to eat here more than the first time misfortune. There are more broken systems here than working. Dirty lobby by registers, dirty tables, dirty bathrooms, dirty parking lot… Yes, I wouldn’t have ordered food here if I had seen the poor despicable conditions first. I had a mobile (scan at table) order. Now? I have a lot of regret. Truly I will not stop spreading the word about those select locations that want to bring the reputation of a whole chain down.
… moreThis location is whatever the opposite of a diamond in the rough location would be. Your food will either be raw or burnt. No guarantee which. However there is a large guarantee that the employees will just be sitting around getting yelled at in the dirty lobby. Or yelling at each other. People don’t need to know your drama. Families with kids couldn’t stick around the screaming and had to leave versus dining in. Who knows if they are on break or not… But more can get done correctly by working together and not against each other. Until this location gets brand new management I can’t see anyone choosing to eat here more than the first time misfortune. There are more broken systems here than working. Dirty lobby by registers, dirty tables, dirty bathrooms, dirty parking lot… Yes, I wouldn’t have ordered food here if I had seen the poor despicable conditions first. I had a mobile (scan at table) order. Now? I have a lot of regret. Truly I will not stop spreading the word about those select locations that want to bring the reputation of a whole chain down.
Sarah Price
I can’t thank these guys enough! I manage a transportation company and amid this winter storm aftermath, we wanted to treat our employees to some Chick-fil-A. Not only did this location execute our order with perfection, but the manager himself (John) personally delivered to our office in Frayser. It’s not very often that we have experiences like this, but I will absolutely be suggesting this location to anyone that will listen!
… moreJalin Davis
I usually like this chick fil a but as of recent their service and efficiency with moving the line has gone down. For instance, today I placed a mobile breakfast order, I got there at 10:25am and the mobile line was all the way to the back I was unable to scan the QR code. By the time I reached the area to scan, breakfast was over and they had “ran out” of basic biscuits and chicken patties for the breakfast sandwiches. I had already paid. Very disappointed in this chick fil a.
… more