4.6 – 3,387 reviews • Fast food restaurant
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Welcome to your Hermitage Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Hermitage – Chick-fil-A
Come visit Chick-fil-A in Hermitage – Hermitage for delicious options such as our signature chicken sandwiches, salads, chicken nuggets, and breakfast menu.
Hermitage – Chick-fil-A
Chick-fil-A Hermitage. 305 Old Lebanon Dirt Rd, Hermitage, TN 37076. MOBILE ORDERING; WIFI …
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Reviews
Lina • Morelli
I was supposed to get a 12 piece nugget to share between 2 kids and received a chicken sandwich instead. I tried calling the store and no one answered. I had 2 very angry and hungry kids, and I was one very overwhelmed and overstimulated Mama.
… moreWillie X. Good
Earlier today; via drive-thru, they messed up my order— i order no cheese and got cheese but I did not realize that until after I drove off. So, I return to the drive-thru and got interrogated by the worker whom messed up the order who demanded the receipt, although clearly the order had cheese and i left the cheese chicken sandwich with her to discard since she was so concern if the sandwich had cheese. Upon getting to the window the guy was concern with the cheese sandwich whereabouts as I was concern with the correct order without cheese. LOL. If only he would of given me proper service nicely without an “investigation” into “wheres the cheese sandwich” cmon dude its just a $4 sandwich.
… moreRachel Borrego
This Chick-fil-A is fantastic. It’s convenient, the team is always friendly, and the overall experience is noticeably better than other locations nearby. I actually go out of my way to come to this one because the service and food quality are so consistent every time. They really set the standard for how a location should be run.
… moreMichael Saville
The service in the drive thru is always great here BUT the last three visits I have had food missing from my order. I usually just let it go but today I even tried to call after getting home and realizing but the phone number on the receipt rang out three times.
Today we were missing an 8 count of nuggets, last week it was a #1 sandwich and the time before another 8 count was missing. This is getting expensive guys!
… moreNicole Knowles
Everything was great. My son and I had the chicken mini meal(our favorite) it was in a cute heart shaped box and was piping hot. And of course everyone was friendly
… moreEdward Reed
I ordered from drive thru early Saturday morning. Once I received my order and drove all the way home I noticed the staff forgot an item from my order. Leading me to have to commute all the way back to the restaurant. I’ve tried calling multiple times beforehand but couldn’t get an answer. Once I returned back to the restaurant they gave me my missing item. Then I asked if I could have a fountain drink for the inconvenience and was denied. Manager Aaron was very snarky and inconsiderate as if the inconvenience didn’t matter. Granted I should’ve checked my order before leaving but let’s be honest, Compensation for an inconvenience is customer service 101. I really wish he’d do better next time.
… moreChelsea Murphy
The absolute sweetest and most friendly staff ever! 10 years ago my husband and I were eating in the Chick-fil-A in baton rouge after our wedding. Today we said “I do” again renewing our vows on our 10 year anniversary…. where else would we go other than Chick-fil-A. Everyone was so nice and welcoming to us. We got sweet wishes and prayers for our many years to come. I’m so glad we stopped in. Food was hot and delicious. Then we were surprised with some sweet treats to seal the deal!
We loved you hermitage!
Shout out Ms. Heather for the awesome pictures!
… moreJezabel Vega
I placed an online order they gave me the wrong order, I am in the hospital with a sick child and their phone just rings no answer. I never ordered anything with BACON Horrible service!
… moreKimberly Hargrave
I hate that I’m writing this review (hiding my face) becuz I’m a healthnut … but this place is my go-to for a pretty “healthy” fast food option. I don’t buy fast food … but I WILL go here. I can get grilled chicken bites and the kids get their chicken sandwhiches – which are made with real chicken, not chic parts/chemicals. So … we will keep going here as needed 🙂
I might have snuck the coffee milkshake a time or two (don’t judge – it’s yummy)
… moreMonika Dillehay
I’m a regular customer and have dinner here almost every day. I really love the chicken, but lately I’ve noticed the Cobb salad hasn’t been as fresh. The chicken doesn’t taste as good as it used to, the portion seems smaller, and the salad only comes with part of an egg instead of a whole one.
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