Chick-fil-A

  4.6 – 1,808 reviews   • Fast food restaurant

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At Chick-fil-A Florence we strive to work together to love and serve others. We pride ourselves on going the extra mile, as it is outlined in Matthew 5:41. Whether it is the warm welcome when you come in to our restaurant, our personal ordering experience in the drive-thru, or your comfortable dining experience, we hope you will feel at home while dining at Chick-fil-A Florence. We have a wonderful community of people that love and care for each other and it is our hope that our restaurant can be a positive impact in our community. We look forward to any opportunity we have to give back to this community that has so generously supported us. Florence, it is truly our pleasure serving you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 35630

Hours

Wednesday6:30 AM–10 PM
Thursday6:30 AM–10 PM
Friday6:30 AM–10 PM
Saturday6:30 AM–10 PM
SundayClosed
Monday6:30 AM–10 PM
Tuesday6:30 AM–10 PM

Address and Contact Information

Address: 341 Cox Creek Pkwy, Florence, AL 35630

Phone: (256) 764-0535

Website: http://www.chickfilaflorence.com/

Menu Photos

Order and Reservations

Order: Order online

chick-fil-a.com

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Reviews

Kitoria Bean
I gave the service 5 stars because the girl taking my order in the left lane was so very sweet but she could barely help us like she wanted too because her coworker was very aggressive. I get wanting to train someone to make sure they have the skills down packed but this woman in the right lane drive thru was completely unnecessary. She spoke to the girl taking my order (Kylie) I believe was the sweet girls name, as if she was lesser than and I did not appreciate that kind of behavior. It disturbed me so much that I immediately started writing this as I was was receiving my food in the drive thru.
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Misty Baker
I went to chick-fil-a the other night and ordered the 8 nuggets a large drink and the parfait cup the fruit was not good they were soggy and the nuggets was cold. I have a large coke with light ice but it was watered down it was crazy an I couldn’t get it fixed cause it was ice on the roads so I gave up on that. So I hope everyone has a better time than I did.
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Vampyre
I have been coming here for 18 years and not once have I ever had a bad experience or bad food…until tonight. It was 30 minutes before closing, I ordered a #1 and a large Mac n cheese. Got up to pay and they were out of Mac- no biggie didn’t NEED it, lol. I’m driving home and I keep thinking I’m smelling a burnt smell, and it turns out it was the waffle fries. They were black around the edges, crunchy, and super greasy, just inedible. My guess is they sat too long in the fryer or they didnt change the oil. The kids working there were super nice as always, but there is no way they didn’t see and smell those. The chicken was a bit greasy too. Totally bummed.
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A H
Chick fil a has changed their ice. I don’t know why and I won’t be back. The service was really slow. They’ll ask you for your order/name then ignore you.
The drink carrier was dirty. I’m
I took pictures of the new ice they serve.
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Arkansas mama
As always completely happy with our Chick Fil A experience. The food was all delicious and customer service great. Wish they had a chick fil a closer to us but we stop whenever we are in the area that has one and grab a bite to eat. Chicken is always fresh, hot and cooked to perfection.
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Colby Pendley
Margarita at the front taking orders is one of the most off putting and rude service employees I’ve ever had an encounter with. Does not enunciate and I have trouble hearing so she more or less mocked me when I asked her to repeat herself… told her my name and she just put the letter “F” which led to further confusion when the food arrived… if Margarita is working just walk out and find another location..
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M McDaniel
This place is a hit or miss. The nuggets don’t be done. They are never crispy. They are always a very light brown color with soft/runny crust, nothing like advertised. And was told by the manager that they don’t do well done nuggets because they say it holds up the line. Umm the lines are already long and don’t move fast anyways.
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Matt C
All Chick-fil-As are awesome, but this one is my favorite! Kind people working and always clean! Kids love the play place too!
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BETH Dawson
Great food and great service.
My daughter has to have Chick Fil A a few times a week
Luckily, I don’t mind it either.
I love the different sauces.
My favorite is Polynesian.
I also love the Buffalo, honey mustard, and Sriracha sauce.
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Carleigh Dozier
Absolutely do not get in this drive thru unless you have 25-30 minutes minimum to wait. We pulled up, maybe the 4th car from the speaker and waited over 30 minutes. It’s been awhile since we’ve done the drive thru because last time it was closer to 40 minutes but we were quite far back in line, so I gave it another try. We love the staff at this location but will drive across town from now on, it’s been ruined for us. No other establishment takes as long as this particular place.
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