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Welcome to your Irondale Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1648 Montclair Rd, Irondale, AL 35210
Phone: (205) 957-2229
Website: https://www.chick-fil-a.com/locations/al/eastwood-village?utm_source=google&utm_medium=gmb
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Reviews
Kiana
This location has been a repeat offender of missing items, slow with orders, and long wait times. The last 2 can’t always be helped but on top of what occurred during my recent two visits, I will not be returning.
Last time I visited (9/9/25), my card was charged twice for a meal. The first time was at the drive thru. The young lady was having issues with her iPad so used a different machine to run my card. When I got to the window, the young man giving me my food asked me to pay again. I showed him my phone indicating that my card was charged but he insisted that there was no record of that charge and that it was probably gonna be cancelled and said I needed to pay. He was incorrect ultimately and my card was in fact charged twice per my credit card statement.
This time (9/24/25) was the most egregious, however, as this location gave me RAW chicken on my chicken sandwich. The perimeter was cooked so I’d made it 1/3 of the way in before biting into the thickest part and being struck with horrifying knowledge that I may have consumed, lukewarm (not hot) pink flesh. Completely unacceptable. I’m not sure what kind of quality control is happening back there but I do not want salmonella and have no desire to be bedridden due to carelessness.
This is unfortunate as this CFA is the closest to me but this was the straw that broke the camel’s back and I will not be returning to this location. I called the manager working at the time to let her know I may not be the only one with raw chicken during lunch rush and she was very sweet and apologetic. Those that work at the counter and at the drive thru taking orders have always been very kind so this is not an indictment on the service. The food is lacking though and there are 2 places down the street who serve chicken that’s cooked. All the way. Best of luck to this location ✌
… moreLast time I visited (9/9/25), my card was charged twice for a meal. The first time was at the drive thru. The young lady was having issues with her iPad so used a different machine to run my card. When I got to the window, the young man giving me my food asked me to pay again. I showed him my phone indicating that my card was charged but he insisted that there was no record of that charge and that it was probably gonna be cancelled and said I needed to pay. He was incorrect ultimately and my card was in fact charged twice per my credit card statement.
This time (9/24/25) was the most egregious, however, as this location gave me RAW chicken on my chicken sandwich. The perimeter was cooked so I’d made it 1/3 of the way in before biting into the thickest part and being struck with horrifying knowledge that I may have consumed, lukewarm (not hot) pink flesh. Completely unacceptable. I’m not sure what kind of quality control is happening back there but I do not want salmonella and have no desire to be bedridden due to carelessness.
This is unfortunate as this CFA is the closest to me but this was the straw that broke the camel’s back and I will not be returning to this location. I called the manager working at the time to let her know I may not be the only one with raw chicken during lunch rush and she was very sweet and apologetic. Those that work at the counter and at the drive thru taking orders have always been very kind so this is not an indictment on the service. The food is lacking though and there are 2 places down the street who serve chicken that’s cooked. All the way. Best of luck to this location ✌
Devin Lamar
Came in Saturday 1/10 food was amazing Lauren was super helpful and even brought us refills although she delivered our food in house, she was super friendly
… moreSarah Thomas
This Chick-fil-A is consistently slow. I’ve been here dozens of times and have never had a quick experience. While Chick-fil-A is typically known for friendly, efficient service, that hasn’t been my experience at this location. Expect to walk in and see several people waiting on to-go or DoorDash orders, even when those orders were placed well in advance. If this weren’t a well-known chain with a strong product, I’m not sure this location would still be in business.
… moreRachael Greenberg
This is genuinely my favorite Chick fil a, and I so appreciate the hard working staff here!
I come to this location often, and, in my personal experience, the food is exceptional, and the people are the best. I have seen them rise to the occasion even when stressful situations arise.
While everyone I have encountered is nice, I would like to specifically highlight Drew who goes above and beyond each time he is working at this location.
Thank you all for all that you do!!
… moreI come to this location often, and, in my personal experience, the food is exceptional, and the people are the best. I have seen them rise to the occasion even when stressful situations arise.
While everyone I have encountered is nice, I would like to specifically highlight Drew who goes above and beyond each time he is working at this location.
Thank you all for all that you do!!
Royia Marsh
Never been in a chic fil a line that long in my life. It was a cold day so the employee started manager brought everyone in to work. I understand keeping employees warm but 20 minutes in a chic fil a line Is unheard of. I couldn’t get out the line due to its design. Very disappointed. Food wasn’t even for me. Got it for a friend
… moreChris Davenport
I order a frosted Lemonade and 4 count mini almost every morning. You would think I know what they taste like? This chic fil a made a milkshake instead four days in a row. Fifth day I come in upset. Big guy and old lady confronts me to tell me there is milk in ice cream they didn’t make it wrong. Not a word about the Lemonade it’s suppose to be made with. No shlt ice cream has milk in it. SMH. They was more worried about arguing with me than making drink right and again made it wrong. Other four days your manager had to make it and she got it right . They would rather big boy you and argue and than question themselves.
… morePascal Meadors
Food is usually always spot on. Drive thru is clean and staff is genuinely courteous. However on this night, they didn’t even try to get my name right, when I get to the window to pay, the level of entitlement and attitude that is normally not present was on full blast. She dropped my card because she couldn’t even look me in the eye. Ordinarily this would be an instance of a rushed order and a long line. I wasn’t in a hurry. It’s sad the quality of service is so bad. Won’t be back.
… moreLauren W
My last experience here could have been better the speed of the drive though was very slow i waited 17 mins for a mobile order in which they forgot an item. The drive through employee were super nice but moved with no urgency at all. The employee inside once I got to the window were hustling and super nice as well. It was a busy Friday morning so i understand the wait being a little longer then usual but not 17 minutes it is the longest I’ve waited for a mobile order at any chick fil a.
… moreT.C. Seago
I recently visited the Chick-fil-A at Eastwood Village and had a rather disappointing experience that I feel I would like to share.
During my visit, I ordered three ice cream cups and waited for about 10-15 minutes. Despite having five different employees and managers walk by and make eye contact with me, not one of them asked if I needed anything or if I was waiting for my order. This lack of engagement was surprising, especially given the usually high standards of service Chick-fil-A is known for.
At the time, there were only three customers in the lobby, so it wasn’t a busy time. I expected a sense of urgency, but instead, I saw two employees playing with their phones, seemingly indifferent to the customers waiting for their orders.
I hope this feedback helps improve the service at this location for future customers. Providing prompt service should always be a priority.
… moreDuring my visit, I ordered three ice cream cups and waited for about 10-15 minutes. Despite having five different employees and managers walk by and make eye contact with me, not one of them asked if I needed anything or if I was waiting for my order. This lack of engagement was surprising, especially given the usually high standards of service Chick-fil-A is known for.
At the time, there were only three customers in the lobby, so it wasn’t a busy time. I expected a sense of urgency, but instead, I saw two employees playing with their phones, seemingly indifferent to the customers waiting for their orders.
I hope this feedback helps improve the service at this location for future customers. Providing prompt service should always be a priority.
D. Chris Deptola
Typical very nice, Chick-fil-A. Clean, well trained, polite staff, decent food with an actual option for healthier things ( grilled chicken instead of fried, fruit, salad, etc ). Again, it’s “Fast Food” On a scale of 1 – 10 where 10 is a healthy, home cooked meal & 1 is fried everything crappy, terrible food, Chick-fil-A is a solid 7 ( Not great for you but you’re out and want food ) vs. A McDonald’s @ a 5 & most other fast food ‘restaurants’ as 2 or 3.
… more