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Welcome to your Riverview Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Address and Contact Information
Address: 10110 US-301, Riverview, FL 33578
Phone: (813) 683-5799
Website: https://www.chick-fil-a.com/locations/fl/gibsonton-301?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
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Riverview (FL) – Chick-fil-A
Come visit Chick-fil-A in Riverview – Riverview (FL) for delicious options such as our signature chicken sandwiches, salads, chicken nuggets, and breakfast.
Riverview – Gibsonton & 301 | Chick-fil-A
Account Sign out. Favorite this location. Gibsonton & 301. 10110 S. US Highway 301. Riverview, FL 33578. Closed – Opens today at 6:00 AM EDT. (813) 683-5799.
Chick-fil-A Riverview – Facebook
… . 12810 Summerfield Crossing Blvd, Riverview, FL, United States, 33579. Links. . chick-fil-a.com/locations/fl/riverview-fl?utm_sour… Services. .
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Reviews
Travelingin4’s
Truly LOVE this Chick-fil-A location. The employees here are SUPER kind and helpful. The orders are always made fresh and quickly. They go above and beyond for you to have the best service. I truly prefer this location than the other riverview location. I know they will ALWAYS get my order correct.
… moreTanisha Leach
The manager and staff here are simply amazing. My fries weren’t topped off so they gave me an additional small Fri. A weary man stood visibly distressed in the front corner where the manager gave him words of encouragement and offered to feed him for free. It truly lifted my spirit and restored just a little more of my faith in humanity. Food was fresh and fast. I was so in awe with the excellent customer service I hadn’t noticed I was given 1 incorrect drink out of 2. And I was asked if it was correct and said yes without checking bc I was caught in healing energy. I didn’t matter. I’m greatful to have been there all together. To the manager and staff, thank you for your kindness, love and professionalism. The world needs so much more of that during these hard times. ❤️
… moreS.a
One of the Worst Chick-fil-A Visits I’ve Had
*update to reply **
Sorry excuse from “management”
we are a new store” —you don’t need experience to know that your workers must serve fresh ingredients. You don’t need to be an “old” store to know that your customers would like fresh food! Stop making excuses and manage your employees. Get them off their phones, stop giving them free sodas, make them accountable for their actions.
I usually have great experiences at Chick-fil-A, but this visit was a complete letdown. We spent nearly $30 and received half-filled containers of cold, soggy fries. The soda tasted off — like it hadn’t been properly mixed or the machine hadn’t been cleaned.
The grilled chicken from the kid’s meal came out cold, which is unacceptable under any circumstance — especially at a place known for its quality and service. On top of that, the spicy chicken sandwiches were topped with mushy, unripe tomatoes and wilted lettuce that should have never left the kitchen.
What made it worse is that the restaurant was completely empty when we arrived. There’s simply no excuse for this level of carelessness. It looked like a bunch of overpaid teens behind the counter, more interested in joking around than providing decent service.
Honestly, this location needs serious attention from management — or perhaps retraining for the manager themselves. Service like this doesn’t just hurt the brand, it drives loyal customers away.
Extremely disappointed.
… more*update to reply **
Sorry excuse from “management”
we are a new store” —you don’t need experience to know that your workers must serve fresh ingredients. You don’t need to be an “old” store to know that your customers would like fresh food! Stop making excuses and manage your employees. Get them off their phones, stop giving them free sodas, make them accountable for their actions.
I usually have great experiences at Chick-fil-A, but this visit was a complete letdown. We spent nearly $30 and received half-filled containers of cold, soggy fries. The soda tasted off — like it hadn’t been properly mixed or the machine hadn’t been cleaned.
The grilled chicken from the kid’s meal came out cold, which is unacceptable under any circumstance — especially at a place known for its quality and service. On top of that, the spicy chicken sandwiches were topped with mushy, unripe tomatoes and wilted lettuce that should have never left the kitchen.
What made it worse is that the restaurant was completely empty when we arrived. There’s simply no excuse for this level of carelessness. It looked like a bunch of overpaid teens behind the counter, more interested in joking around than providing decent service.
Honestly, this location needs serious attention from management — or perhaps retraining for the manager themselves. Service like this doesn’t just hurt the brand, it drives loyal customers away.
Extremely disappointed.
David Walker
I am writing to formally report a concerning customer service experience at your Chick-fil-A location on Witt Road in Riverview, Florida while picking up an order as a DoorDash driver.
At the time of my visit, the restaurant was not busy, with only a few vehicles in the drive-through and minimal lobby traffic. Despite this, there were no team members present at the front counter, and I was left waiting without any acknowledgment. After a significant delay, I had to call the store to get someone to come to the counter and assist me.
While waiting, another DoorDash driver arrived, and we both noted the lack of customer support at the front counter. Even after a team member noticed us, no one proactively came forward to assist until much later.
After finally receiving the order, I asked to speak with the general manager. I was told there was no general manager and was referred to the manager on duty. When I explained that I intended to contact corporate regarding the handling of customers at this location, the response I received was dismissive and unprofessional. I was told, “Have fun, go ahead,” which I found highly inappropriate.
This interaction does not reflect the standards of professionalism, respect, and servant leadership that Chick-fil-A is known for. I have long respected your organization’s values, which made this experience particularly disappointing.
I previously contacted corporate and was told that the owner-operator would be notified and that I would receive a follow-up call or email. To date, I have received neither. The lack of follow-up is just as concerning as the original incident.
I am requesting that senior leadership review the culture, management practices, and customer service standards at this Witt Road location. My intent is to ensure that customers and delivery partners are treated with professionalism, respect, and courtesy going forward.
I would appreciate a follow-up response to this complaint.
… moreAt the time of my visit, the restaurant was not busy, with only a few vehicles in the drive-through and minimal lobby traffic. Despite this, there were no team members present at the front counter, and I was left waiting without any acknowledgment. After a significant delay, I had to call the store to get someone to come to the counter and assist me.
While waiting, another DoorDash driver arrived, and we both noted the lack of customer support at the front counter. Even after a team member noticed us, no one proactively came forward to assist until much later.
After finally receiving the order, I asked to speak with the general manager. I was told there was no general manager and was referred to the manager on duty. When I explained that I intended to contact corporate regarding the handling of customers at this location, the response I received was dismissive and unprofessional. I was told, “Have fun, go ahead,” which I found highly inappropriate.
This interaction does not reflect the standards of professionalism, respect, and servant leadership that Chick-fil-A is known for. I have long respected your organization’s values, which made this experience particularly disappointing.
I previously contacted corporate and was told that the owner-operator would be notified and that I would receive a follow-up call or email. To date, I have received neither. The lack of follow-up is just as concerning as the original incident.
I am requesting that senior leadership review the culture, management practices, and customer service standards at this Witt Road location. My intent is to ensure that customers and delivery partners are treated with professionalism, respect, and courtesy going forward.
I would appreciate a follow-up response to this complaint.
T Williams
I was excited when this location opened as it’s right off I-75 but each time I decide to give them a chance they disappoint me, every time.
WARNING: If you have a large order BE SURE to take time and check item for item when you receive your order because I guarantee you they will forget something.
Theres nothing more annoying than driving 30 min to get home thinking you are about to sit down and eat to arrive home and have an incomplete meal. This location seriously needs to step it up!!
… moreWARNING: If you have a large order BE SURE to take time and check item for item when you receive your order because I guarantee you they will forget something.
Theres nothing more annoying than driving 30 min to get home thinking you are about to sit down and eat to arrive home and have an incomplete meal. This location seriously needs to step it up!!
Wylie McLendon
I got in line at 10:20 and only had a few people in front of me. By the time it was my turn to order it was just hitting 10:30. As I tried to order breakfast the lady got radioed no more breakfast I said wait as that was the whole reason I went there today was for breakfast and I had arrived in time and was waiting on chick fil a to take my order. She refused to serve me breakfast. When I said something about it I was pretty much told sorry about your luck. Will definitely go to a different location from now on.
… moreJason Brewer
This Chick Fil A runs and operates very smooth!
Food is always fresh and the owner and his employees always make it a great experience! Shout out to the owner of this establishment for being very kind and customer oriented!
… moreFood is always fresh and the owner and his employees always make it a great experience! Shout out to the owner of this establishment for being very kind and customer oriented!
Colleen Tross
I ordered a Grilled Spicy Deluxe through Uber Eats and got a regular grilled sandwich.The disappointment when I opened my sandwich I know it’s a new location but I hope it improves. There’s been a few other times the fries weren’t cooked all the way either. Nobody ever got back to me about giving me a new sandwich through that store email address. It’s bogus. Who works there who even cares? Even though this location messed the order up and gave me a regular grilled. When I called I was told it wasn’t their problem basically because I didn’t order through the app. I am a CFA one member and have been for years. Im not impressed and not everybody appreciates getting the wrong sandwich. The refund or the new sandwich isn’t the problem. It’s nobody at this location caring. The label was correct but not the sandwich inside. Grilled Spicy is Orange. The CFA way is to offer to fix it. No one has done that. Uber Eats is just the delivery service. Chick-Fil-a messed up the order. Not one person has offered a phone call or to reach out to see how we can make this right. I’m Chick-Fil-A regular. That’s the point. Nobody is giving the customer service that Chick-Fil-A is known for giving. Is it really your pleasure? I will not be going to this location. I will go to Brandon South One. Seems they need to shut down and regroup on the customer service portion because the guests are not happy.
… moreKate Weatherwax
Update:
Thank you for the reply, I changed the score out of appreciation and do plan to visit again.
I pulled through the mobile drive thru to save time ordering online the HASH BROWN scramble bowl… no hash browns… no time to go back. Not happy…
I love Chick-fil-A. If I’d not been in a hurry and caught it in time I know they’d have fixed it. But how many people ARE in a hurry and can’t get things fixed. Sorry for the bad review but thought you’d want to know.
… moreThank you for the reply, I changed the score out of appreciation and do plan to visit again.
I pulled through the mobile drive thru to save time ordering online the HASH BROWN scramble bowl… no hash browns… no time to go back. Not happy…
I love Chick-fil-A. If I’d not been in a hurry and caught it in time I know they’d have fixed it. But how many people ARE in a hurry and can’t get things fixed. Sorry for the bad review but thought you’d want to know.
Kiana Morris
The 2 managers at the drive-through were very frantic, lacked any empathy, and we’re rushing me through the line. I have never been treated the way that I was today at Chick-fil-A. I am sick and dealing with a lot in my life right now. There’s no need to rush anyone anywhere. And the attitude of the manager with the bob she’s kind of short; she’s rude. She needs to work on how she addresses customers. At least with a smile. Other than that, my food was great!
… more