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Welcome to your West Palm Beach Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: Western Plaza – Home Depot Shopping Center, 206 S State Rd 7, West Palm Beach, FL 33414
Phone: (561) 721-8650
Website: https://www.chick-fil-a.com/locations/fl/royal-palm-beach?utm_source=google&utm_medium=gmb
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Order and Reservations
Order: Order online
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Last Updates
Reviews
Scarlett
Today was such a pleasant surprise! While dining with my two Littles, Janet had the pleasure of being our cashier. From the moment I was greeted, she was very personable. At the end of paying, she offered to help take my drinks as she saw my hands were full with both kids. She also help me set up our table while we waited for our food and in the meantime, we exchanged a few words about motherhood and she then went about her shift. Some time passed and she randomly showed to our table with a small flower arrangement and told me it’s was because I’m doing a great job as mom and honestly, I held back the tears but inside I was SOBBING! As a mother, it’s nice to see there’s still a “village” and for me, her assistance meant everything as I have been doing this with NO village. My husband is my village. This truly meant so much and I know it’s a memory I’ll engrave for a lifetime. Janet, I’m sure that besides a great employee, you’re a phenomenal mother too! Your employer and children are lucky to have you! The world needs more of you.
… moreJuan P Lopez
Although I had previously felt that the level of customer service had declined, I recently had the pleasure of being assisted by Tesla. She reminded me why I used to visit Chick-fil-A so often. I hope she remains part of the team, and that others take note of the standard she sets.
… moreNesha Williams (Williams)
I am very disappointed with the food I purchased this morning. I discovered something inside it after I had already put it in my mouth, which was both unpleasant and unacceptable. This experience has raised serious concerns about the quality and safety of your products.
I expect this issue to be addressed promptly.
… moreI expect this issue to be addressed promptly.
laci Kinder
We attended on 12/16/2025. Considering this location re-open recently, I expected more. First, our food order came out wrong. They forgot things that we clearly ordered and then proceeded to tell us they “misunderstood” us after reading back the entire order and confirming. They did not apologize, instead they just tried to fix their mistakes quickly. When we went up the second time with a second employee for a dessert order, that order again was wrong. They double charged us and we ended up paying for food that we never even got. The only kind part of our experience was a blonde girl who was cleaning the floor, that stopped what she was doing to help us once we looked frustrated. The staff needs retrained, I’ve never met a more confused group of young women before. The manager looked lost, and not once did she offer any sort of help to the employees that were working. I understand that it is the holidays and that this location gets busy, but there should be no excuse for bad service. Also none of the workers that we came in contact with said “my pleasure “. I’ve never even worked at Chick-fil-A and I know that they’re supposed to say that. When the workers made two mistakes that were their fault, they did not try to make things right with the customer rather, they recharged us and made us wait in line to re-purchase missing items. This is unacceptable. We spent over $70, needless to say, we will not be back, especially to this location. Chick-fil-A, DO BETTER.
… moreZach Zweig
Newly remodeled! The inside is great and the drivethru now has 3 lanes, including one dedicated for mobile pickup. Still a very tight plaza and there will be backups, and as a pedestrian you need to navigate all 3 lanes to get inside. But it’s a nice update overall.
… moreTracey C
Havent been to a Chick-fil-A in 5 years or so. Just didnt live by one until recently. Went through drive through. Customer service was really good. Placed my order. Got home only to discover the order was completely wrong. Nothing in the bag was mine. I called store went to voicemail. Left a message of course they never called back. Will definitely NOT go to that Chick-fil-A again. So disappointed.
… moreBrandon Vega
I never write google reviews, but just for my experience I have to. New drive thru is great with the 3 lanes. Seems like things move faster. I went to the drive thru section for mobile app and proceeded to wait for 20 mins. Was asked about my food 3 different times and nothing happened.
Got told to go to a parking place to get my food. No space for parking and had to park in handicap when I didn’t want to. Waited another 15 mins and no one brought my order. Had to go in to ask about my food which was already sitting there cold. And then my order was missing stuff. 40 mins to get fast food. They need to figure out the kinks with the new mobile drive thru. Been going here since it first opened, worst experience I’ve had here.
… moreGot told to go to a parking place to get my food. No space for parking and had to park in handicap when I didn’t want to. Waited another 15 mins and no one brought my order. Had to go in to ask about my food which was already sitting there cold. And then my order was missing stuff. 40 mins to get fast food. They need to figure out the kinks with the new mobile drive thru. Been going here since it first opened, worst experience I’ve had here.
Jesus D. Mendez
Second Person lined up at the Grand ReOpening….. The Remodel looks Great! Love the Concept!
… moreOscar Arias
No complaints on the food, the speed was great, especially since we had a large group (our order was around $130). We had very minor issue, like a drink for the kids, a coke, nothing worrisome. Our biggest disappointment was the kids play area, we love when they have the full on play place, this one has a small enclosed area with an electronic game on the wall, not enough for the kids to take out some energy, but enough to entertain momentarily. I did make an additional order from the table, through the app, it came out very quickly, the app is one of the best things from the franchise.
… moreBuy Coast To Coast
I love CFA, but this specific store has some weird number linked to it so you can’t call the store. It goes to some lady’s voicemail. If you order uber eats, be careful cause they probably won’t get your order, then there’s no way to call them. Had to wait over an hour just to get a call from the delivery driver saying the restaurant never received an order.
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