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Welcome to your The Villages Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 730 US-441, The Villages, FL 32159
Phone: (352) 430-0223
Website: https://www.chick-fil-a.com/locations/fl/the-villages?utm_source=google&utm_medium=gmb
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Last Updates
Reviews
Karlene Overby
UPDATE!
After Diana Sweeney got involved, the entire situation turned around! 100% things happen because we’re human; business or not. HOW you treat people AFTER, that says A LOT. Diana was able to pick up the pieces where Daisy, the individual who took my order the phone, (I can’t remember his name), and whomever made our son’s order, dropped the ball. She communicated with me, gathered ALL the information, and came back with a resolution that I thought was above and beyond! For the foreseeable future, because of our little one’s sensory issues, we will be tied to Chik-Fil-A because that is the only protein he will eat. I’m hopeful that things will continue to move along smoothly as they have for the past few years, and this was just a hiccup, but if we were to ever face another uh-oh, I feel confident going straight to Diana knowing that at least she cares.
I’ve been trying since the 5th to get some kind of resolution with this issue. I placed an order over the phone because the website didn’t list all the available sizes for catering. My husband picked up the order on January 3rd. Our son’s birthday was the following day, and with stores being closed, that was our only option. Our neurodivergent child has decided that this is all he will eat, so here we are. The morning of the 4th, we wake up and get ready to heat up the mac and cheese, and find a pill of burned trash! LITERALLY! Not in anyway edible, just black, burned, and crusted over! The chicken nuggets, and chicken tenders weren’t any better because they were dried out! Whomever was tasked with preparing our food clearly over cooked ALL of it! After emailing, I got what I feel is the most dismissive reply ever from someone named Daisy. What this individual had to say was pretty much I’m S.O.L, this isn’t her problem, “Because most restaurants are independently owned and operated”, blah, blah, blah. She didn’t care, and she made THAT clear! At this point, my last resort to get all of my money back is to submit a claim to my bank including the photos of this nasty slop we were given for $200. Sad that you can’t capture dried out chicken nuggets and chicken tenders with a photo. First and last time! We will NEVER use their catering again, and think twice about going to Chick fil as a whole. I have the app, you have the last four of my card. You can see how often we buy food from a number of your stores! The least you can do is PRETEND to care that we didn’t get what we paid for!
… moreAfter Diana Sweeney got involved, the entire situation turned around! 100% things happen because we’re human; business or not. HOW you treat people AFTER, that says A LOT. Diana was able to pick up the pieces where Daisy, the individual who took my order the phone, (I can’t remember his name), and whomever made our son’s order, dropped the ball. She communicated with me, gathered ALL the information, and came back with a resolution that I thought was above and beyond! For the foreseeable future, because of our little one’s sensory issues, we will be tied to Chik-Fil-A because that is the only protein he will eat. I’m hopeful that things will continue to move along smoothly as they have for the past few years, and this was just a hiccup, but if we were to ever face another uh-oh, I feel confident going straight to Diana knowing that at least she cares.
I’ve been trying since the 5th to get some kind of resolution with this issue. I placed an order over the phone because the website didn’t list all the available sizes for catering. My husband picked up the order on January 3rd. Our son’s birthday was the following day, and with stores being closed, that was our only option. Our neurodivergent child has decided that this is all he will eat, so here we are. The morning of the 4th, we wake up and get ready to heat up the mac and cheese, and find a pill of burned trash! LITERALLY! Not in anyway edible, just black, burned, and crusted over! The chicken nuggets, and chicken tenders weren’t any better because they were dried out! Whomever was tasked with preparing our food clearly over cooked ALL of it! After emailing, I got what I feel is the most dismissive reply ever from someone named Daisy. What this individual had to say was pretty much I’m S.O.L, this isn’t her problem, “Because most restaurants are independently owned and operated”, blah, blah, blah. She didn’t care, and she made THAT clear! At this point, my last resort to get all of my money back is to submit a claim to my bank including the photos of this nasty slop we were given for $200. Sad that you can’t capture dried out chicken nuggets and chicken tenders with a photo. First and last time! We will NEVER use their catering again, and think twice about going to Chick fil as a whole. I have the app, you have the last four of my card. You can see how often we buy food from a number of your stores! The least you can do is PRETEND to care that we didn’t get what we paid for!
Tanya Copher
It’s Chick-fil-A. They are well known for efficiency and kindness. This location however is land locked and getting into and out of the parking lot is a little more difficult. They also do not have a designated lane for mobile pick up which slows that process down since you must go through the regular drive thru line. This is why I reduced it by one star. I searched for a mobile pickup parking spot, and did not locate one either. Still enjoy visiting, just not as smooth as other locations due to location size.
… moreDavid Coolidge
Yummy food. Amazing service. The staff knew many guests by name. Clean. Purchased a chicken sandwich, some extra crispy fries and a delicious chocolate milkshake. The bathroom we’re also spotless. Very well managed. Definitely recommend as a good place to eat.
… moreJ Goldie
For fast food. I love their chicken sandwich. I love the French fries with Chick-fil-A sauce. I tried the breakfast burrito for the 1st time. It was a decent size and really good. I got the hash browns on the side. They were delicious.
… moreStacey Buher
My family really likes this Chick-fil-A! The wait can sometimes be a little longer than at other locations, but that’s probably because they’re always so busy — which says a lot. The food is always hot, the staff is consistently friendly and professional, and they do a great job keeping the line moving. Excellent food and excellent service every time!
… moreCynthia Braga
All the employees are always super nice. My only complaint would be the line is soo long always, but thays not their fault its been like that in multiple states. Never had an issue with my order or anything.
… moreNiki Zaldivar
Wow. Just wow. Never have I ever been to a more disappointing chic fil a. They had been open for an hour and could not manage more than one order at a time. My parents were in the car in front of us and it took at least 10 minutes after they pulled forward for them to even acknowledge that we were there.
We get to the window and there are like 5 employees standing around stretching and talking about their wild night.
THEN I get my order and open it to find that my bread was burnt to carbon. I opened it as we hit the road and we didn’t have time to turn around and let an entire restaurant of employees with absolutely no customers before or after us waiting to place an order fix my meal that never should have been bagged up.
I have been very disappointed with multiple chic fil a establishments lately but this one takes the cake. Unprofessional employees and BAD food packaged.
I have worked in multiple restaurants and I have made mistakes and let something burn but you don’t put it in the bag. You don’t put the ingredients on that bread. You toast it again.
Again- WOW. Such impressive disregard by an entire crew of employees.
Photos included trying to eat around the carbon bread. Had to throw it away.
Final edit- got to choke down the stalest tater tot’s I have EVER HAD! How do you have stale cold tater tot’s 1 hour into opening with NO ONE THERE TO SERVE?!
I can’t wait to hear the owner respond and explain this ridiculous excuse for service and what they call food.
… moreWe get to the window and there are like 5 employees standing around stretching and talking about their wild night.
THEN I get my order and open it to find that my bread was burnt to carbon. I opened it as we hit the road and we didn’t have time to turn around and let an entire restaurant of employees with absolutely no customers before or after us waiting to place an order fix my meal that never should have been bagged up.
I have been very disappointed with multiple chic fil a establishments lately but this one takes the cake. Unprofessional employees and BAD food packaged.
I have worked in multiple restaurants and I have made mistakes and let something burn but you don’t put it in the bag. You don’t put the ingredients on that bread. You toast it again.
Again- WOW. Such impressive disregard by an entire crew of employees.
Photos included trying to eat around the carbon bread. Had to throw it away.
Final edit- got to choke down the stalest tater tot’s I have EVER HAD! How do you have stale cold tater tot’s 1 hour into opening with NO ONE THERE TO SERVE?!
I can’t wait to hear the owner respond and explain this ridiculous excuse for service and what they call food.
John Long
One cashier with a line growing waiting to order while a Director mops the floor making no attempt to help expedite the ordering process. Bags of food on the counter waiting to be delivered. Poor hospitality and slow service. Disappointed in the food also. One pickle on the sandwich and filet was small
… moreArun N
Great place for family who loves chicken . Shop located in popular locations and ample space for parking ️. We ordered through mobile app and entered to the shop . It ask us to scan table and once done just wait for food to get delivered. Food delivered less than 5 min . Every one loved it and it became 1st choice for family members going forward.
… moreDonna Born
I placed a mobile pick up Oder and after I waited in line to get my grandsons food it was a really bad experience. He just just been in the ER at 2 yrs old and only wanted waffle fry’s. I Oder a complete kids meal and after
Picking it up and being rushed out of line. It was wrong and we had no silverware. His ice cream melter because we had to wait in the long line again for the fries they didn’t provide and no silverware to eat Mac n cheese. After pulling up. He is screaming for fries with an ear earache and headache they quested my order like I was trying to steal fries. Th manager was standing there. Then they proceed to give me a fork and dirty look qnd asked me to go park to wait for fries. I did he cried and his ice cream totally melted with no spoon. Just a horrible experience for my grandson. He wasn’t a brat he was in pain and only wanted fries they failed to profited and then treated us like we were thieves. So sad. I love their food. Bust customer service should match the product.
… morePicking it up and being rushed out of line. It was wrong and we had no silverware. His ice cream melter because we had to wait in the long line again for the fries they didn’t provide and no silverware to eat Mac n cheese. After pulling up. He is screaming for fries with an ear earache and headache they quested my order like I was trying to steal fries. Th manager was standing there. Then they proceed to give me a fork and dirty look qnd asked me to go park to wait for fries. I did he cried and his ice cream totally melted with no spoon. Just a horrible experience for my grandson. He wasn’t a brat he was in pain and only wanted fries they failed to profited and then treated us like we were thieves. So sad. I love their food. Bust customer service should match the product.