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Welcome to your Concord Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 8020 Concord Mills Boulevard, Concord, NC 28027
Phone: (704) 979-1120
Website: https://www.chick-fil-a.com/locations/nc/concord-mills?utm_source=google&utm_medium=gmb
Menu Photos
Order and Reservations
Order: Order online
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Reviews
JOSEPHINE LOCAL
My mother in law really enjoys going to any Chick-fil-A, so when I noticed the ad for the pretzel cheddar club, she said let’s go try it! We visited on September 6. I also promised to take her to the nearby Barnes & Noble bookstore. I try to make it a fun trip out, she’s 83.
When we walked in there were many people just waiting for their orders. It seemed a bit disorganized. The restaurant wasn’t as tidy as usual chick fil A’s tend to be. But they were still as courteous & friendly as usual but just busy knocking out orders.
Because my MIL doesn’t eat much, we shared the pretzel sandwich as a meal with fries, and each got our own beverages. I love the sweet tea—it’s my go-to.
Before leaving I also ordered a vanilla shake but mistakenly with whipped cream. My fault!
We enjoyed the pretzel club & everything else!
Happy exploring
Josephine Local Guide
… moreWhen we walked in there were many people just waiting for their orders. It seemed a bit disorganized. The restaurant wasn’t as tidy as usual chick fil A’s tend to be. But they were still as courteous & friendly as usual but just busy knocking out orders.
Because my MIL doesn’t eat much, we shared the pretzel sandwich as a meal with fries, and each got our own beverages. I love the sweet tea—it’s my go-to.
Before leaving I also ordered a vanilla shake but mistakenly with whipped cream. My fault!
We enjoyed the pretzel club & everything else!
Happy exploring
Josephine Local Guide
Brittany Lynch
Tuesday, 10/28/2025 at 7:50pm.
Some of the lowest quality food I’ve ever purchased ESPECIALLY from Chick-fil-A. It’s one thing for the team members to be rude and not talk or say anything when giving me my drinks and food but it’s a whole other thing to outright use old/unfiltered oil for the nuggets. This entire order went in the trash. The fries were so low in the boxes with a ridiculous amount of small pieces and bad/black spots on multiple fries but somehow also undercooked potatoes that got stuck together, so they didn’t even shake the basket. The drinks had spilled liquids (assuming soda/tea) on the sides. I’m beyond frustrated with this experience. Please reevaluate the people you have working the night shift.
… moreSome of the lowest quality food I’ve ever purchased ESPECIALLY from Chick-fil-A. It’s one thing for the team members to be rude and not talk or say anything when giving me my drinks and food but it’s a whole other thing to outright use old/unfiltered oil for the nuggets. This entire order went in the trash. The fries were so low in the boxes with a ridiculous amount of small pieces and bad/black spots on multiple fries but somehow also undercooked potatoes that got stuck together, so they didn’t even shake the basket. The drinks had spilled liquids (assuming soda/tea) on the sides. I’m beyond frustrated with this experience. Please reevaluate the people you have working the night shift.
Mazen Trabulsi
Wonderful. Staff exceptionally good looking, outfits, cleanliness, discipline and smiles. Patricia (a 60,70 yo lady) captured my attention Sweeping, clenaing, , serving and wiping tables with a lovely smile and light discussions.
… moreMarlene Del orbe
Want this morning, and get me some breakfast for my kids. This is what I find in my food mold.
It’s the worst.
… moreIt’s the worst.
Tasha Jones
What do I have to say to get extra pickles on a sandwich? Without fail every single time I order a chicken sandwich extra pickles it has none when I get it. Even though it is clearly rang in “with pickles” apparently that means no pickles at all and let’s put American cheese on it.
… moreJane Garcia
This place has gone down in quality. 2nd time I order the southern salad and why do the tomatoes taste like rubber. The salad is half empty. And there was a piece of red hair on the inside on my drink lid I’m done taking my kids here.
… moreNikeeta Maddox
I should have checked my bag before I drove off. The salad looked like it had been picked through. The fries were soggy and brown. I had to stop by another Chik Fil A (985 Concord Pkwy S, Concord, NC 28027) to get a properly prepared salad. Extremely disappointed.
… moreLinda Padgett
Short trip to Concord and stopped by for breakfast. Chick-fil-A is always a pleasant experience, and this location did not disappoint. We were greeted with a warm welcome, our order was served tableside in a timely manner, and a sweet lady, ” washed our dishes.” Thank you for the kindness of all the employees we encountered.
… moreTabitha Williams
Great as usual. Employees were very slack. Ordered a chocolate chip cookie…got a cookie milkshake. $4 difference ♀️ then didn’t get any dipping sauces or our drinks this location needs to get it together.
… moreLeslie Wade
I hate the new French fries!! Please change them back
This Chick-fil-A is amazing. I love they still have a playground for my kiddos. It’s always clean. Staff is predominantly young but they are always so nice. This is also one of the few locations that do large Mac n cheese, which is great for my 3 small kids!
… moreThis Chick-fil-A is amazing. I love they still have a playground for my kiddos. It’s always clean. Staff is predominantly young but they are always so nice. This is also one of the few locations that do large Mac n cheese, which is great for my 3 small kids!