Chick-fil-A

  4.4 – 3,240 reviews   • Fast food restaurant

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Welcome to your Richmond Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 23231

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Order: Order online

chick-fil-a.com

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Reviews

Jose Gomez-Ferrer
Quick, super friendly service, good portion. Loved the vibe from all employees, I assume it is a great place to work at.
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Sharon Swarr
We love Chick-fil-A and the food but the service here at drive through is terrible. We purchase the same thing each Friday evening for our grandkids and each time something is missing that we paid for. Tonight my husband drove back several miles to get the ice cream that wasn’t in the bags though on the receipt and they begrudgingly gave him the ice cream. I hope somehow their service is improved.
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2 Stans Fishing
Easily placed order in app. Restaurant was fairly busy but well staffed. Staff was very friendly , n my order was received very quickly. The food was amazing, probably the best pretzel bun I have ever had, n the chicken amazing, fresh lettuce n tomato. Price a lil high, $14 n change for 1 chicken sandwich meal with fries n lemonade. That being said , it was prepared perfectly!
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MacKenzie Gaze
Thanks to OLIVIA for the great service today! Very friendly (not awkward at all) and I couldn’t help but notice I got a bonus cookie in my order :3 You made my Wednesday – I hope you have the amazing you deserve!
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A. M.
Huge shout out to Derian (hope I spelled your name right!) who I asked today about buying a new straw for my plastic CFA cup because it came bent, and he bought me a new one WITH HIS OWN MONEY . Thank you for such an amazing kindness!!!
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John Lorentson
This Chic Fil a is awesome, you get the quality food, service, and friendliness from staff that chic Fil a is famous for and this location is no different. Yes I recommend, yes I’m a loyal customer, and no I have zero complaints here.
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Charles Carney
Great service from Shadee today and he recommended meal options I wasn’t aware of but took advantage of.
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Nyasia Midgette
I placed a mobile order for breakfast at 9:57 AM. At 10:21 AM, I marked “I’ve arrived” in the app as I was turning into the location. I reached the drive-thru at 10:26 AM, with still three cars ahead of me. When I got to the window, I was informed that my breakfast would not be served because it was past 10:30.

This is concerning, as the app only allows breakfast orders during breakfast hours, and I submitted my order well before the cutoff time. As a frequent customer and Signature member, I find this experience unacceptable and request that this issue be reviewed and addressed.
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Cham P
Very clean environment super service everyone learnt how important the customers are unlike most other fastfood chains, nice kids play area, i noted they carefully replaced fresh flowers on all the tables haven’t seen this before, not to mention the food is always great and one of my favorite i use to go find chick fil a when ever i arrive to US that is 1st thing in my list to do
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Dominique Houchens
First the person in the drive thru lane skipped my vehicle and than my order was missing the main ingredients. When I arrived home my bag only contained the salad and dressing. A southwest salad comes with a package of pumpkin seeds and a package of tortilla strips. Never visiting this location again I expect this from Mcdonald’s.
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