Chick-fil-A

  4.4 – 4,377 reviews   • Fast food restaurant

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Welcome to your Woodbridge Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 22192

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Order: Order online

chick-fil-a.com

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Reviews

Z D
Worst chickfila experience in a long time! The night shift on Jan 2, 2025 at 930pm was terrible. The fries were cold and portioned incorrectly and Customer service is severely improperly trained in how to support customers.

We arrived via drive thru with different families in our car. We placed our entire order and simply asked that each order be bagged separately for ease of distribution in the car. The waitress said we had to ask them at the window. We asked for her to ask over the headset so the order would be ready when we pull up as we are on a road trip and need to keep time. She said no, we’d have to cancel the order place and pay for every order separately. So. We did. Absolutely ridiculous. She backed up the entire drive thru line and we had to make 5 transactions when our order was initially completed. We wasted time, and had a terrible customer service experience. On top of that once we got our food, the fries were cold and in edible.

Outside of the restaurant, the lights are BEAUTIFUL! That’s why they get 1 Star.
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Flybetty 7
I have always given Chick-fil-A it’s credit for their customer service but this time I had to check to see where I was at because it felt like I was at McDonald’s… I purchased two meals and one of my french fries came like this. I asked for some more but he said that he couldn’t and all the fries look like this. Mind you I DID NOT EAT ANY FRIES this is how they came out all butts. The manager came went back and forth with me why he couldn’t give me anymore fries and he finally decided to change the fries or I thought. They put a regular waffle frie on top and gave me back the same fries. So not only was the manger rude he did some very nasty stuff which should not represent the Chick-fil-A brand. I definitely won’t be visiting this location anymore. I wish I could them a negative 10 rating, just horrible service.
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Andrew Meyer
Crowded. Inefficient. Unfriendly. February 2026.

I love CFA but not this location. It’s super busy, and the team here seems overwhelmed and generally unhappy. They refuse to offer water with your order (it’s even disallowed in the app). If heading up or down 95 stop elsewhere. You won’t do worse.
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Adreka Archie
Always a pleasant experience at this location. However, I believe that this location and the Lake Ridge location share the same owner and the experience is very different. I have been trying to resolve an order issue since late October 2024. I’ve been to the restaurant, then told to call Chick Fil A cares. I’ve contacted them at least 5 times and they just say that they will share with the owner, but no resolve. This is very disappointing. My first job was CFA. I was a Jr manager at 15 years old, so I know and appreciate the Chick Fil A way. At this point, I want to see this through because it has been such a challenge and it shouldn’t be. Would love someone to finally reach out about this.
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Rebekah Tate
Great milkshakes. Wonderful staff. Girl didnt say “my pleasure” when we thanked her so taking off a star for that. Other than that wonderful experience. Would come back but I’m not from here. God bless

Also drive thru lanes are dumb.
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Ethan Schnopp
The customer service was great, food was super hot and fresh, it came out literally a minute after we sat down. Domingo was super kind coming around cleaning and asking if we wanted refills. The customer experience is better then most sit down restaurants
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Gary Byrnes
Came for an early lunch just before 11am on a Monday to try the Maple Pepper Bacon Sandwich w/grilled Fillet, which is only available for a limited time. It had a little heat and a little sweetness and overall tasted pretty good. The bun does start falling apart in your hand after the first couple of bites and fillet chunks would fall out, but it was very satisfying. Even though it was good, next time I’ll probably just get a Chicken Sandwich since the Maple Pepper Bacon Sandwich was $8.79.
I’ve been to this location dozen of times for breakfast, lunch, and dinner, and the food has been consistently good in my experience. For fast food restaurants Chick-fil-A is always one of my top choices, not perfect, but really good compared to most.
Service is sometimes a bit on the slow side, but considering how busy they are it’s not bad. The employees today did a good job.
I ordered using the mobile app and it has a feature now, if I understand it correctly, that computes where your vehicle is and when you’ll arrive so that the food won’t be sitting around, which is pretty smart.
As others have mentioned, the parking lot is small, but they have organized the lot and drive-thru to help move traffic efficiently.
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Taneesha Matthews
I am presently working in Woodbridge on a temporary assignment and needed a quick meal. I ordered thru the app then headed to the restaurant. I arrived in the mobile drive thru and was greeted by a greeter. I asked was the location the correct one and the greeter was unsure. I asked the address, again the greeter was uncertain. Lo and behold, after a bit, the greeter found my order. He claimed that he pulled it from another location but when I looked again at my order they the app, I was at the correct location. Food was good, and even the unknowing greeter was kind. No complaints here!
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Kara Mann
The drive-through is incredibly slow at this location. Also, they can’t make modifications to salads because of allergies, which I’ve never heard of it any other Chick-fil-A. Additionally, they tried to up-charge me for downgrading my bun from a whole wheat bun to a regular honey bun, which usually gives a discount, but they up-charge for that. Lastly, I was not asked if I wanted any sauces, nor did they include the regular Honey roasted barbecue Sauce with my grilled sandwich. Won’t be returning here.
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Sofia Iszard
I don’t know who’s handling the night shift here, but they are clearly doing a horrible job if I’m not the only one complaining about it. This is the first time we have come at night, and they refused to accommodate my husband’s dietary restrictions. He tried to eat around the item, but it was nearly impossible, and he didn’t finish his whole meal. He was extremely unsatisfied after we left this location and disappointed, since he had been accommodated at other CFAs without any issues, and even at this exact location during the day shift. Their night shift service is horrendous, and the food is not up to par. We are never stopping here again.
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