Chick-fil-A

  4.2 – 3,907 reviews   • Fast food restaurant

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Welcome to your Capitol Heights Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 20743

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chick-fil-a.com

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Reviews

Torly Online
I had an excellent experience here and honestly don’t understand how anyone could leave a bad review. From the moment I walked in, I was greeted warmly and treated with real respect. The staff took their time explaining everything clearly and never made me feel rushed or pressured, which I really appreciated. You can tell they actually care about their customers and the quality of their work.

The place itself was clean, organized, and very welcoming. Everything felt professional, from the way the staff handled questions to how smoothly the whole process went. I came in expecting a normal experience, but I left genuinely impressed. The service was efficient without feeling rushed, and every detail was handled carefully.

What stood out the most was the honesty. I was given clear options, realistic timelines, and straightforward answers. No upselling, no hidden surprises—just solid, reliable service. That’s rare these days, and it’s the reason I’ll definitely be coming back.

If you’re on the fence because of mixed reviews, don’t be. My experience was nothing but positive, and I’d confidently recommend this place to friends and family. It’s refreshing to find a business that still values customer satisfaction and takes pride in what they do. Five stars without hesitation.
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Stephen Allcock
Really friendly staff, food came out fast and tasty. Plus bouquets of carnations on every table?! Above and beyond and a beautiful pop of cheer on a grey day
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armauni mines
Worst location smh asked for two LARGE mac n cheese and they only gave me ONE , to make it worse the large one they did give me is nowhere near large where’s the other half of mac n cheese in container this is pathetic and i didn’t realize till i got all the way home . I usually never have issues with chic fil a .
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Kaela S
Went in the drive through and Jamae took our order. She was very sweet, polite, and didn’t rush us either. We need more young people like her that take pride in their jobs no matter what that job is. Usually at fast food places the workers act as if they hate their job so it was refreshing to have Jamae take our order.
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J P
This location was just remodeled and every time I come there’s always trash all over the parking lot, the entrance door at the front has a disgusting worm out door mat, there is always numerous employees on break taking the customer seating ( as I’m leaving this review there are 8 different employees on break all sitting at different tables) one employee is on his phone listening to music that’s so loud everyone has be able to hear it. This location is just managed very poorly..
side note the cashier was and is always very welcoming and has excellent customer service skills.
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TELLNO LIES
ALLONTE is very rude, I tried to change my simple chicken sandwich into the spicy one. Have done it numerous times and today, I can not. Please put the girl back on the register
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Natasha ShaMone
12/12/2024- Hungry! Hungry! Hungry! I got a chance to grab a bite via the driver thru!!!! I ordered one chicken strips meal w. Ice tea and a fruit cup! Yum! Yum! Yum! Chuck fi La has the best customer service!!! Their team , everywhere I go to, are kind and polite! Love you all!!! Bon Appetite!!!This one is one of my favorites!
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Carla Walker
I would highly recommend for management to allow associates to take orders and credit card payments at the same time. Having to place order with one person and the another associate collect your credit card/apple pay and then walk over to window from outer lane isn’t conducive for timeliness.
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Kristie Heiston
This is the most disorganized, inefficient Chick Fil A I have visited. The breakfast drive thru was being manned by one lady who had to keep stopping one lane to serve the other and vice versa. Not sure if there wasn’t enough staff working or if it was a sudden increase in customers that caused it versus poor management.
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Lace Prue
Walked in the store 6:30 AM this morning was walked past by more than one individua even the female manager never to be greeted or asked, have I been helped and continued to help individuals that came in after me despite me standing at the register and them coming to the register to check something never will I patronize this restaurant again
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