

Welcome to your Middletown Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 701 S Ridge Ave, Middletown, DE 19709
Phone: (302) 376-7700
Website: https://www.chick-fil-a.com/locations/de/middletown-de?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Middletown (DE) – Chick-fil-A
Chick-fil-A Middletown (DE) – Facebook
Chick-fil-A Middletown DE (@cfamiddletown) – Instagram
Last Updates
Reviews
When a mistake is made they usually own up to it, not make excuses of why things went wrong and blame the customer for not getting what I ordered. No apologizes, no how can I make it right, so that was the last 50 dollars I will ever spend at this location. The owner of this establishment forgot what makes Chick-fil-A great. Great customer service. He won’t see a dime of my money and if things don’t change their increase sales will soon dwindle at the Middletown location.
Out of all the Chick-fil-A restaurants in the State of Delaware, there is one location that I cannot recommend. My experiences at this particular restaurant have consistently involved issues with both the quality of food and the level of customer service provided.
Problems with Recent Order
During a recent visit, I ordered a side salad with grilled chicken, along with two packs of buffalo sauce and two packs of honey. Unfortunately, the salad greens were mostly brown and unappealing. Additionally, the salad was served in a small bowl, which did not compare favorably to my experiences at other Chick-fil-A locations in the area.
Comparison with Bear, DE Location
For comparison, I have placed the same order at the Chick-fil-A in Bear, Delaware. At the Bear location, the salad was fresh, and everything I requested and paid for was included in the bag. I have never encountered any issues with the food or service at the Bear, Delaware Chick-fil-A.
The issue is related to service and it’s very weird and strange of the staff working there. They have gotten the name on the order wrong on those occasions and they were all white girls who got them wrong. The one time they got it right was a black girl which was appreciated. It’s not expected to get the name right as it is uncommon. However when you say the name incorrectly we repeat the name back to them and they’ve all given the same reaction, they just stare and wait for you to grab the order. No “excuse me” or “my mistake” or “I apologize” nothing at all from them. It’s been very weird because it’s one thing to not say the name but to also have no manners towards it is very strange and intentional to me. It’s like bumping into someone and not saying anything just moving along. Either way it’s very rude, passive aggressive and dissatisfactory customer service. It doesn’t come down to just getting the name wrong but also the lack of accountability or effort.
Definitely recommend this place