Matthew Sampson
I absolutely love this location. Every visit has been smooth, efficient, and genuinely pleasant, with consistently quick checkout times. But on 2‑21‑26, I went inside for the very first time—and that’s when I met a gentleman named Wesley F.
Let me tell you, this young man’s customer service is on a completely different level. His professionalism, energy, and personality are truly top tier. I have never—and I mean never—experienced customer service like his. You can instantly tell he takes pride in what he does and genuinely enjoys helping people.
There were about ten customers ahead of me, and his attitude never wavered. He greeted every single person with the same enthusiasm, patience, and positivity. At one point I honestly thought he must have known these customers personally because of how warm and engaging he was—but he didn’t. That’s just who he is.
If anyone from upper management reads this, please recognize Wesley for the outstanding work he’s doing. Employees like him make a huge difference in a customer’s day and deserve to be acknowledged.
Wesley, keep up the amazing work. You’re truly exceptional at what you do.
… moreStephanie Jackson
Great Chick-fil-a location! Our mobile orders are always easy to pick up in the drive thru and all the team members are so friendly. On two occasions we have had Christian help us out and he is wonderful. He was working really hard and making sure everyone got their food quick. I really appreciate his help and hope that he is recognized for the great job he is doing!!
… moreJ “Chloe” C
By far the slowest Chicfila you will ever run into. Inside the tables were sticky. It looks good because it’s new but the up keep could be better. If you go in drive through you might have to pull past the window cause it’s going to be a while.
Staff still seems to be friendly just not efficient.
Out of drive way and inside, definitely go inside to grab your food it’ll save you the headache.
… moreCarlos Carrero Jr
I really do love chick fil a’s sausage egg and cheese biscuit sandwiches. This is probably my favorite sandwich to get from this place. I go to chick fil a every once in a while to grab a sausage egg and cheese biscuit sandwich for breakfast or a chicken sandwich for lunch. No matter what I choose, the employees are very considerate and helpful, the atmosphere is clean, and the food is delicious. I’m most certain to return back here eventually in the future.
… moreMiyuki
I’ve been to this Chick-fil-A a couple of times for lunch, and honestly, the customer service and the employees are unprofessional and lack good communication skills—even the manager. I had high hopes for this location, but recently my friend was escorted out without being given a chance to explain herself, and she was still kicked out. A male associate harassed her while she was simply doing her job at her own workplace. Some of the female employees at this Chick-fil-A are male-centered and unprofessional. They also have a serious staring problem and weird.
… moreT G
This is what happens when quantity becomes more important than quality. When they first added this 2nd wyncote location I thought it was overkill. And sure enough this location is a disappointment. The management/customer service team consists of a bunch of kids -and it shows. I literally felt like I was at Mc Donald’s- very unorganized, was charged for the wrong order, and the food wasn’t fresh after a long wait.
… morewendy pierce
This Chick Fil A is horrible. They need help badly. Nyelle has a very bad attitude and so does Deja who wears a blue shirt. She is never accommodating or helpful. This location doesn’t mean the standards of Chick fil a. They are always playing around and you will be standing there for a while before being acknowledged. Wesley and Christian and a Very small select few I would keep, but the rest of them can go. Why are there never any seat covers in the women’s bathroom. Why is the food burnt or cold. They need a revamping immediately.
… moreOllie “OliversTwist”
Everything was great but it’s corny they won’t give you a courtesy cup of water. That’s the first I ever heard of at a Chick-fil-A
… moreAmira Yasmeen
My order was wrong with every visit… Asked for a meal they said a al carte, Sis. Order a salad, they said salad dressing at their discretion. I called to share my experiences and no courtesy of a call back. They charge .10 for bags and don’t give you the option to opt out. I’ll pass on both stores on Cheltenham Ave. The owner in Plymouth Meeting Mall would never.
… moreAriel Grant
The staff here have the nastiest attitudes, especially when you bring to their attention their mistakes on your order. Every time I order from this establishment I have to go through and triple check behind the staff because they never get my orders right (even though I ask them to repeat the order back to me). Without fail my orders are either incorrect or something is missing from it. The staff at this chick Fil a need more training in customer service and on the job training.
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