Social Profile: 
![]()
![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Welcome to your Niagara Falls Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 6610 Niagara Falls Blvd, Niagara Falls, NY 14304
Phone: (716) 531-1814
Website: https://www.chick-fil-a.com/locations/ny/niagara-falls-blvd-i-190?utm_source=google&utm_medium=gmb
Order and Reservations
Order: Order online
Related Web Results
Niagara Falls Blvd. & I-190 | Chick-fil-A
Favorite this location. Niagara Falls Blvd. & I-190. 6610 Niagara Falls Blvd. Niagara Falls, NY 14304. Closed – Opens tomorrow at 6:30 AM EDT. (716) 531-1814.
Chick-fil-A Niagara Falls Blvd. & I190 – Facebook
6610 Niagara Falls Blvd, Niagara Falls, NY, United States, 14304. Links. . chick-fil-a.com/locations/ny/niagara-falls-blvd-i-1… Contact info. .
Chick-fil-A Announces First Niagara Falls Restaurant, Opening Sept …
Located at 6610 Niagara Falls Blvd., the restaurant will serve Guests Monday through Saturday from 6:30 a.m. to 10 p.m., offering dine-in, drive …
Last Updates
Reviews
Kereen Kaseen
Superb!!! I go to the new spot to sit, observe and eat. Because it’s the only one here serving all the surrounding communities, it gets super busy! So of course the experience will be different. But the staff works to make sure service is top notch. The quality of the food and the professionalism of the staff coupled with the efficiency of each team, are the reasons why it’s busy. So if you go and you have to wait abit, don’t be mad. Order a head then. But if you are like me take a seat, it’s nice and neat. Oh, FYI the dining room do close at a certain time! I love my neighborhood CFA!
… moreStarship Admiral
Opening day is here, come on in for some mac & cheese and chicken tenders. I like mixing my Mac & cheese with the juicy yet crispy chicken tenders, chop them up and put them in the Mac and cheese.
The Berry Sprite is soon .
Prices vary per item, but usually under $15 for a 4 piece chicken tender meal, worth a medium Mac & cheese, and drink.
Atmosphere is always positive and happy. (Come on, great food, ❤️ , Mac & cheese, you can’t go wrong. Service was medium paced. New building, new traffic pattern and flow, everyone wants to try the new restaurant and yet, it went smoothly. I was impressed with the amount of time it took. Clean, friendly service.
… moreThe Berry Sprite is soon .
Prices vary per item, but usually under $15 for a 4 piece chicken tender meal, worth a medium Mac & cheese, and drink.
Atmosphere is always positive and happy. (Come on, great food, ❤️ , Mac & cheese, you can’t go wrong. Service was medium paced. New building, new traffic pattern and flow, everyone wants to try the new restaurant and yet, it went smoothly. I was impressed with the amount of time it took. Clean, friendly service.
Jeanette Kuczka
I love me some Chick-fil-A, but this location does not meet the standards of the chain. The wait was longer than I would have waited at a sit down restaurant. The food was very greasy. The bun was soaked with grease. The chicken was on the dark (burn) side. I went back to the line for a shake and it took about 5 minutes for someone to acknowledge me and take my order, and even then the guy told me he isn’t even on the clock but he felt bad about me waiting. Watching the staff in the back, most of thm looked put out for just being there. When one person finally got to the counter, she made it known she didn’t want to be there. The back kitchen was very unorganized, with some people just standing not sure what to do or if they even wanted to do anything. The door to the outside drive thru was wide open the whole time I was waiting. This is nothing like a typical visit to any other well organized Chick-fil-A. On a bright side, the shake was still tasty and I liked the design of the bathrooms.
… moreSam Dumcum
2:30pm Tuesday, Short line:
22 min wait for order (2 meals)
Fries were not crispy (felt like they weren’t cooked long enough).
Over flowing trash and dirty tables.
Polite staff, but totally overwhelmed.
I’m glad there’s a Chick Fil A in NF, but it does not meet the standard of other CFA’s.
… more22 min wait for order (2 meals)
Fries were not crispy (felt like they weren’t cooked long enough).
Over flowing trash and dirty tables.
Polite staff, but totally overwhelmed.
I’m glad there’s a Chick Fil A in NF, but it does not meet the standard of other CFA’s.
Lynnette Mourning
First time eating at Chick-fil-A and I can positively say I’ll be eating it again. Ordered our food sat down didn’t have to wait long for it.
… moreCox Family
So disappointed. After having had Chic fil A in the southern states, this place is an absolute embarrassment. The mobile thru would be a great idea if there were a way out of the line once you got your food. This establishment should have to pay its mobile thru customers GAS MONEY for the terrible layout and slow service.
… moreLaura Miller
I have *never* left a 1-star review, but after our nightmare experience last week with no response from the business owner despite multiple attempts we feel then need.
We had the worst restaurant experience of our lives at this Chick-fil-A at Niagara Falls. After a long travel day with kids, we entered the drive-thru line at 8:10 PM.
Because of the way the drive-thru is built – with curbs and fencing on both sides – it was impossible to get out of line once we started. After 15 minutes of no movement, I went in to ask if there was a way to leave and was told there was not. We were completely trapped.
We did not receive our food until 9:30 PM – over an HOUR later. Families were stuck in cars with screaming children, people had to go inside for bathroom breaks, and staff tried to pass out drinks to ease frustrations, but they were put in an impossible situation. One resourceful mom had her husband drive to the restaurant pick up their overtired toddler.
To make matters worse, we were denied a proper receipt (given a handwritten slip instead), and after all that waiting, our order was incomplete – no fries with our #1 meals and not a single sauce included.
I have never felt the need to post a negative review before, but this was absolutely unacceptable. It ruined the start of a once-in-a-lifetime family trip, and Chick-fil-A needs to take responsibility for this location’s inescapable design and lack of operational contingency.
I’m adding photos with timestamps. I only regret not taking a photo when we first entered the line- only thinking to do so after we were told we could not leave.
… moreWe had the worst restaurant experience of our lives at this Chick-fil-A at Niagara Falls. After a long travel day with kids, we entered the drive-thru line at 8:10 PM.
Because of the way the drive-thru is built – with curbs and fencing on both sides – it was impossible to get out of line once we started. After 15 minutes of no movement, I went in to ask if there was a way to leave and was told there was not. We were completely trapped.
We did not receive our food until 9:30 PM – over an HOUR later. Families were stuck in cars with screaming children, people had to go inside for bathroom breaks, and staff tried to pass out drinks to ease frustrations, but they were put in an impossible situation. One resourceful mom had her husband drive to the restaurant pick up their overtired toddler.
To make matters worse, we were denied a proper receipt (given a handwritten slip instead), and after all that waiting, our order was incomplete – no fries with our #1 meals and not a single sauce included.
I have never felt the need to post a negative review before, but this was absolutely unacceptable. It ruined the start of a once-in-a-lifetime family trip, and Chick-fil-A needs to take responsibility for this location’s inescapable design and lack of operational contingency.
I’m adding photos with timestamps. I only regret not taking a photo when we first entered the line- only thinking to do so after we were told we could not leave.
Vincent Filippelli
Never thought I’d be giving Chick-fil-A less than 5 stars but my local restaurant earned it last week. Opened over a month ago, last week I used the app to do a late lunch order. Took about 10 minutes to get to the restaurant and pulled right in the app pass line and did the qr scan and pulled around. 2 cars in front of us and several in the regular line. Took 10 minutes to bring our order out, nothing special or complicated but then nobody had been to either of the cars in front of us. Eventually the car directly in front got their order but with all the traffic there was no way out. The lead car in the pass line still hadn’t received their order. Of course eventually they did and 15 minutes later we got home, cold food and all. Why wasn’t the lead car moved into a waiting space? Why weren’t we engaded and told what was going on? Complained on the app and was flooded with free stuff. Does it help? I don’t know, just hope they fix their act.
Returned for some breakfast items 2 weeks later. This time I went in, no way I was going to get caught in the drive through again. Ordered on app, went in, food took an additional 10 minutes. Even though they had been open for almost an hour nobody had bothered to make coffee, part of my order. Counter help asked me to wait and while I might have waited, watching her dump out yesterday’s coffee grounds made my mind up quickly. I asked for a diet coke instead and she looked perplexed but then said oh, I could do that. The whole time no good morning, no thank you, no nothing.
… moreReturned for some breakfast items 2 weeks later. This time I went in, no way I was going to get caught in the drive through again. Ordered on app, went in, food took an additional 10 minutes. Even though they had been open for almost an hour nobody had bothered to make coffee, part of my order. Counter help asked me to wait and while I might have waited, watching her dump out yesterday’s coffee grounds made my mind up quickly. I asked for a diet coke instead and she looked perplexed but then said oh, I could do that. The whole time no good morning, no thank you, no nothing.
Michael DiVincenzo
I haven’t been to the inside of the restaurant yet, but I ordered it off of the chick fil a app and delivery Was through DoorDash.
First, I wanna say that ordering on the Chick-fil-A app and which then has DoorDash deliver the order.
I wouldn’t recommend anyone order the food this way because it ended up being about $15 more total, for some reason I was not able to track my order Because the chick fil a app sends you over to the DoorDash app whereby says page not found? As such I was In Limbo waiting for my order to arrive.
I gave the store a low rating is because I’m an avid Chick-fil-A customer, I eat at them all around the country and this brand new one in Niagara Falls was a disaster. The person making my food put the pickles on the bottom Of the sandwich instead of on the top of the sandwich? I know that seems like a weird complaint except that I’ve never had that happen to me before so it was a weird shock at first bite. I didn’t get the same snappy bite that I’m used to of the pickles being on top of the chicken meat, additionally, besides the fact that I paid 10 to 15 more dollars by ordering delivery, my food came cold and none of the sauces that I asked for We’re in the bag.
I know that this is a Chick-fil-A employee issue, the delivery person is not reaching in the bag to steal out sauces. If chick fil a is ok with DoorDash charging me an extra 10-15 dollars more for my order, then they better get my order right.
That’s why I’ve give a low rating to this Chick-fil-A in Niagara Falls and unfortunately, I’m not sure that it’s Chick-fil-A’s fault Because the McDonald’s in Niagara Falls is substandard The Taco Bell in Niagara Falls is substandard. The Burger King in Niagara Falls is substandard and pretty much most of the fast food places in Niagara Falls Falls Seem to be substandard so I can only deduce one thing and that is the workforce or the management or a combination of both, regarding workforce and how management treat their people?
Nonetheless, Chick-fil-A has always been really great with customer service and making sure that your food comes out Properly, but this Chick-fil-A has failed so far. I’ll update it once I try going to the restaurant myself. I’ll see if I have a similar issue but as of right now this Chick-fil-A puts the pickles on the bottom And that right there is a big deal. Simple little things can turn off the customer experience.
… moreFirst, I wanna say that ordering on the Chick-fil-A app and which then has DoorDash deliver the order.
I wouldn’t recommend anyone order the food this way because it ended up being about $15 more total, for some reason I was not able to track my order Because the chick fil a app sends you over to the DoorDash app whereby says page not found? As such I was In Limbo waiting for my order to arrive.
I gave the store a low rating is because I’m an avid Chick-fil-A customer, I eat at them all around the country and this brand new one in Niagara Falls was a disaster. The person making my food put the pickles on the bottom Of the sandwich instead of on the top of the sandwich? I know that seems like a weird complaint except that I’ve never had that happen to me before so it was a weird shock at first bite. I didn’t get the same snappy bite that I’m used to of the pickles being on top of the chicken meat, additionally, besides the fact that I paid 10 to 15 more dollars by ordering delivery, my food came cold and none of the sauces that I asked for We’re in the bag.
I know that this is a Chick-fil-A employee issue, the delivery person is not reaching in the bag to steal out sauces. If chick fil a is ok with DoorDash charging me an extra 10-15 dollars more for my order, then they better get my order right.
That’s why I’ve give a low rating to this Chick-fil-A in Niagara Falls and unfortunately, I’m not sure that it’s Chick-fil-A’s fault Because the McDonald’s in Niagara Falls is substandard The Taco Bell in Niagara Falls is substandard. The Burger King in Niagara Falls is substandard and pretty much most of the fast food places in Niagara Falls Falls Seem to be substandard so I can only deduce one thing and that is the workforce or the management or a combination of both, regarding workforce and how management treat their people?
Nonetheless, Chick-fil-A has always been really great with customer service and making sure that your food comes out Properly, but this Chick-fil-A has failed so far. I’ll update it once I try going to the restaurant myself. I’ll see if I have a similar issue but as of right now this Chick-fil-A puts the pickles on the bottom And that right there is a big deal. Simple little things can turn off the customer experience.
Charlie McNeely
I was impressed. Great spicy chicken sandwich, delicious waffle fries, refreshing Ice Tea and very friendly service. Clean inside.
… more