mike oneil
Fast food usually isn’t too great, I got a huge surprise when I went here. Greeted friendly, knowledgeable, and extremely nice. I sat inside to eat, getting a good look at the action from a front table. When the server brought my food, she ended with its my pleasure.. huh.. wow. Impressed. Food was good fries were hot. Everyone worked well together. It was really clean. For a first impression, it was amazing.
… moreJill Hansen
Never make a large take out order or check it multiple times. With everything else I ordered, they gave me two cheese sauces instead of two Mac and cheeses, my husband went back to get the correction and was given two free sandwiches then he went home to sip his unsweetened tea because he is diabetic to realize it was sweet tea so he went back and all they did was fix the order. This place is going downhill quick.
… moreJayo Dinero
I had an amazing experience at Chick-fil-A thanks to Andre. I went in to order a breakfast sandwich and ran into a problem with my order, but Andre immediately stepped in and went above and beyond to help. He took the time to explain the situation clearly, made sure I understood everything, and provided excellent A1 customer service from start to finish. He was patient, professional, and made sure everything was corrected perfectly.
It’s rare to come across someone who genuinely cares about the customer experience, but Andre definitely did. I left feeling satisfied and appreciated. Big thanks to him for turning my morning around!
… moreKia Smith
Love chick fil a the customers service is always top tier. However the wait is always at least 12 minutes long at all times. Even if there is 1 person ahead of me the line. I’m working on my patience lol
… moreIrelandsGrub
Decent chicken sandwich , good quality and nicely cooked , sauces are elite , waffle fries need to be crispier and more seasoned , chicken bites were fine , nicely seasoned but a bit tough
… moreLV
It’s been 3 different times I’ve ordered and I tell them no cheese on the sandwich & they still put cheese. Today 11/14 at 8pm, I told the girl that was taking orders no cheese & I went over the order again & she said yes, no cheese & I still got cheese on the sandwich. I check the receipt & she put my sandwich with pepper jack cheese. Idk who y’all got taking orders but put someone else. Like what’s not clicking?? I didn’t have this issue until recently
… morePatrick Scully
I stopped for a quick sandwich on my way to work this morning. The young gentleman who helped me
was giving customers flowers. This is an example of outstanding marketing. Such a small simple gesture made a boring driving to work memorable. Too many companies take their customers for granted. This location never makes me feel that way. On top of that, he had great energy that energized my morning and from what I could see the morning of his coworkers.
… moreGeovanny
First time eating Chick-fil-A! It’s been a while and finally drove by. This location like every other is very busy but they seem to handle the crowd very well. My order took about 7 minutes when I thought it was going to be at least 20 minutes. My #1 deluxe was fantastic! A well deserved 8/10. Pollo Campero sandwiches are just better. It was a great sandwich and I really want to try their entire menu which eventually I will. Their waffle potato fries were 10/10!!!
… moreBenjamin Clement
I’m from the south and the chickfilas around Albany always disappoint. I have never been to a Chick-fil-A that forgot straws, napkins or sauces in 25 years until I moved here. I have seen trash overflowing at some locations and was shocked that they can’t maintain the same standards as other stores.
… moreEben Dedrick
The drive thru took ages while there were only three cars. It was around 7 in the morning on a Saturday. Food was amazing so it was worth it.
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