L B
On several occasions, I’ve visited this Chick-fil-A, and roughly 75% of the time the salad I’m served is wilted and completely unacceptable. By the time I get to work, it’s inedible. It’s frustrating and honestly disappointing that customers are being served food in this condition.
… moreDerek C
Just left this location and I am beyond impressed! Employed are SMILING! The place was packed and it was still spotless every table clean, the line moved incredibly fast and the food was ready even faster! Hot crispy and delicious! They brought it out to my table asked me if I wanted any sauce, and when I was done I was OFFERED a re fill for the road! This place is beyond 5 stars! You are receiving better than restaurant quality service at fast food prices! I will never visit a different location locally ever, why go somewhere substandard when you have the very best right here! I never write reviews after my first visit anywhere just to ensure consistency but this place was fantastic every employee I encountered was incredibly nice. Thank you to the owner/manager for having such a wonderful staff and thank you to the staff for honestly genuinely looking like you love your job! I would love for my son to work here as I feel the standard is high and I would want him to be held to this standard in all things in life!
… moreRosie Cruz-Gutierrez
Great Experience with Excellent Customer Service at Chick-fil-A in Willow Brook Blvd, NJ
I recently visited Chick-fil-A on Willow Brook Blvd in NJ, and my first impression was fantastic. The restaurant was very nice and clean, and to my delight, there were no lines. Although there was a minor mix-up with my order, the exceptional customer service more than made up for it.
During my visit, I enjoyed a delicious chocolate milkshake, a tasty chicken sandwich, crispy fries, flavorful nuggets, and a refreshing cup of ice. Everything I tried was great, and my dining experience was thoroughly enjoyable.
One of the highlights of my visit was the inside playground. It brought back nostalgic memories and added an extra element of fun to my meal. The atmosphere was welcoming, and I appreciated the attention to detail in creating a family-friendly environment.
Overall, I had a wonderful experience at Chick-fil-A in Willow Brook Blvd, NJ. The outstanding customer service, delicious food, and nostalgic playground made my visit memorable. I would highly recommend this location to anyone looking for a pleasant dining experience.
… moreJojo
Excellent service!! Didn’t catch his name but the man wearing a black shirt (maybe manager?) was so kind. I ordered take out and there was just a little a mix up, I think someone else picked up my order. He apologized right away and had them remake my order. It was so fast and he gave me a free brownie plus gift cards for 3 free biscuits. Above and beyond!
… moreAmielle R
Ordered for delivery. 2 sandwich and 2 salad, since close tomorrow sunday.No dressing or Sauces included. Called- they said they cannot do anything about it. Employee needed a proper training to do there job right!
… moreMariah Torres
I ordered literally 1 item. A frosted coke. It took 20 minutes and the girl kept skipping over me when I asked if it’s ready yet. Then when I get it, it’s a vanilla milkshake. Not what I ordered. I’ll stay going to Paramus location or anywhere else.
… moreAdrianna Fasanella
Just had the most amazing Chick-fil-A experience of my life. The worker, I believe of the name Chris N, was so kind. He was tall with dark hair, and blue eyes. If I am not mistaken, it said he wanted to become an architect on his name tag. We were the first customers and he created a magical environment for me and my chicken minis. He was extremely enthusiastic and was conversing with me and my friend as we waited for our order. Chris N. Deserves a raise. I will be back as soon as I can to place another order with him.
… moreShanmugavel SRD
Service was good. Even though place is crowded place is clean and enough seats around. Not much wait time and also queue was moving fast. They served our order within 10 minutes. Kids play area is super cool. Plenty of parking space. Peach milkshake was delicious. Good place for a quick bite.
… moredamlann Demiroz
Great service very clean and always fresh. 20 minute drive from me but it’s worth every minute best CFA in NJ!!! Honorable mention to one of the workers Bedirhan Demir always providing fast service and ensuring customers are satisfied.
… moreStanley Moy
17/10 customer service. Came here for breakfast and then picked up lunch for a friend later that same day. Excellent customer service. There were issues with our ideas and they were fixed promptly. Food is consistent and excellent as always. Staff friendly and helpful. A great option in the area.
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