

Welcome to your Norwalk Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 467 Connecticut Ave, Norwalk, CT 06854
Phone: (203) 831-0196
Website: https://www.chick-fil-a.com/locations/ct/norwalk?utm_source=google&utm_medium=gmb
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Chick-Fil-A at Norwalk
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Reviews
My recent visit to this Chick-fil-A location was an experience of extreme contrasts. On one hand, the table service was outstanding. The young person who served us was incredibly polite, attentive, and went out of their way to make us feel welcome, even after our initial order was delivered incorrectly. They were a shining example of the company’s well-known commitment to customer care, and I truly appreciated their efforts.
Unfortunately, that’s where the positive experience ended. My concern began to grow as I noticed the conditions in the food prep area. As a professional chef, I have a keen eye for sanitation, and what I saw was alarming. There was a blatant disregard for basic food safety practices. The team members preparing food were not wearing gloves, and none of them had on hats or hairnets. This is a fundamental rule in any kitchen to prevent contamination, and seeing it ignored was a major red flag.
Beyond the lack of personal protective equipment, the entire prep area appeared unsanitary. There was a noticeable puddle of water on the floor—a serious slip hazard—and the counters were visibly dirty. It seemed as though the owner of this particular location prioritizes speed and output over the fundamental quality and cleanliness that should be the cornerstone of any food establishment. It’s not just about a clean aesthetic; these are basic health standards that protect customers.
Despite my apprehension, we ate our meal, hoping for the best. Sadly, the outcome was exactly what my gut instinct warned against. Within hours of our visit, my entire family fell ill with what felt like a stomach virus. I can’t definitively say it was from the food, but given the unsanitary conditions I witnessed firsthand, it is impossible to ignore the connection. This level of negligence is simply unacceptable for a restaurant chain of this caliber.
I would never return to this location and would strongly advise the owner to reassess his priorities. A place cannot run on great service alone. I would recommend he hire a professional—a chef like me—to come in and help get the kitchen and food prep processes up to code. This isn’t a matter of opinion; it’s a matter of public health.
The waffle fries are crispy and addictive, and their dipping sauces (especially Chick-fil-A Sauce) are iconic. The service is fast without feeling rushed, and the clean, welcoming environment makes it a great choice whether you’re grabbing a quick lunch or feeding the whole family.
It’s easy to see why fans are so loyal — consistent quality, great customer service, and tasty comfort food make Chick-fil-A a favorite stop time and again. Highly recommended!