john paul
I had a great time here I don’t know what everyone else is saying i got my food very fast. It tasted amazing. Overall a great experience.
… moreColleen Nadeau
For being a very new store, we found it to be a great experience. The staff was very friendly and while they were obviously still learning, they were well organized and pleasant. The store was clean, food was served quickly and everything was great. I’m surprised to read some negative reviews that obviously point to the fact that people don’t have patience to allow a new location to get up and running. We are glad they are there and will definitely return.
… moreMakalya Soto
my first time there could’ve been better.. this place is ran by young people not hating just saying but the real problem is my food wasn’t fresh it just warm:( I would love to take a bite out of a hot sandwich or nugget.
… moreHarold L
Food was great, manager was awesome! I waited a little longer for my food than I probably should have but I wasn’t even upset I know they were busy and also just opened not too long ago so my expectations weren’t too high but it took about 15 minutes for me to receive my food. As I mentioned I wasn’t even very upset about it. However the manager insisted he gave me a coupon for a free a free milkshake and a free breakfast item. It made the wait worth every second!! I see all the bad reviews and wonder if people understand it’s all kids who are probably new to the company just doing their best to learn, they obviously won’t know everything they just started. From my experience they were all very pleasant and kind, and I know this will be a great addition to the Springfield area.
… moreTyrone Kennedy
BY FAR THE WORST CHICK FIL A IN THE AREA…They took at least 20+ mins getting me a 4ct Chicken mini meal. I used the “mobile thru” their express ordering system. Watched 2 cars behind me get served before me. No apologies for the wait. Had it not been my toddlers food I wouldve been left. DO BETTER
… moreT Gee
Employees are nice. Food is on par with what you’d expect from CFA. But the wait times are ridiculous. I spent 20 minutes sitting behind 5 cars in the drive through. Then I get to the window and spend another 10 minutes waiting for just a 4 piece chicken mini. And I ordered ahead. It’s insanity that it takes so long there. And it always seems to take forever at this location. Avoid at all costs.
… moreJazzy Vazquez
Placed a mobile order and when arrived only two cars and we waited 45 min and got parked and the line got longer! Save your time and don’t even come to this location I rather Chicopee or just other places to be honest!
… moreAiden Crosno
I absolutely like Chick-fil-A in general, I feel like this one needs some improvement. I wouldn’t say the service is bad, actually its quite good for a fast food, but I think that they need to have a little more energy to this place like they did right after the opening time. I love the inside of this place. It looks marvelous, as it should be!!
… moreTom Lapham
Waited for my food when there was no one else in the drive thru for 20 minutes. Slowest chik fil an ever. Better off just going to Chicopee
… moreJenna Clarke
Incredibly slow. I’ve been here several times now and regardless of if theres 2 cars ahead of me, 10 or I do a mobile thru order, waiting at the bare minimum 25 minutes. No organized at all. Hopefully after a couple months of being open I can change my review
… more